AA Car Care Opiniões 

272
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an AA technician come out to replace my brake discs and pads, and I’m very pleased with the service. The technician did an excellent job, was professional, friendly and efficient throughout. T... Ver mais

Classificada 5 em 5 estrelas

The mechanic turned up on time and he kept me informed as to his progress. The full major service was carried out on my driveway and was kept clean throughout. Any problems with the car was pointe... Ver mais

Classificada 5 em 5 estrelas

Neil was very thorough and professional during inclement weather with a happy demeanor My only problem is that the five star review needs to be increased to ten. Please convey our best wishes to Ne... Ver mais

Classificada 4 em 5 estrelas

The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Ver mais

Informações sobre a empresa

  1. Mecânico
  2. também em
  3. Mecânica automóvel
  4. Serviço de motorista

Sobre AA Car Care

Escrito pela empresa

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

272 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(272)

272 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to book and reliable

Easy to book, great communication and friendly and helpful mechanic who contacted before arrival and arrived on time.

8 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Great to hear everything smoothly, Mel. Thanks for leaving a review.

Classificada 5 em 5 estrelas

Amazing from start to finish

It took almost a whole 20 mins for the mechanic to get to me. He diagnosed the issue within 10 mins, he got me jump started and got me home safely. He booked for a mobile mechanic to come and fit a starter motor. This was done at my house 5 days after, the car is flying again. It was an amazing service from start to finish.

8 de outubro de 2026
Classificada 5 em 5 estrelas

Very happy with the service

Very happy with the service, on time and very tidy job. The mechanic was very polite and approachable, got on with his work and explained what he had done. I would recommend him to any one.
Big thank you.

8 de outubro de 2026
Classificada 1 em 5 estrelas

Shocking service

Absolute joke! Poor breakdown service, poor communication. Extortionate extra charges. Disgusting 🤬🤬

8 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Julia, we're sorry to hear you feel this way. We appreciate how frustrating poor communication, delays and unexpected charges can be. We hope you've already raised your concerns with our Customer Service team so they can fully review what happened and address any issues for you. Thank you for taking the time to share your feedback.

Classificada 5 em 5 estrelas

Very knowledgeable

Very knowledgeable, helpful, arrived on time

7 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Just what we like to hear, thanks for the 5 stars 💛.

Classificada 1 em 5 estrelas

Go elsewhere

Booked service and brake disc/pad replacement. On the day the job kept getting pushed back from lunchtime arrival to after 4pm. We were then informed that they could not do brakes as they didn't have the right tool. We were also moaned at that they weren't expecting a hybrid car (despite of fact you book under reg number which gives full car make and model plus supposedly tells you what tools to bring!). Since then we've been invoiced for service and brakes and two phone calls later still awaiting confirmation that they have corrected their error.

30 de setembro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Derek, we're sorry to hear about your experience and the frustration this has caused. We understand how disappointing it must have been to have the appointment repeatedly delayed, only to then be told the brake work couldn't be completed.
We're also sorry to hear about the issues with the invoicing afterwards. We've passed the details you've shared on to the relevant team to investigate, and they'll be in touch as soon as possible to discuss this further and provide an update.

Classificada 5 em 5 estrelas

Ethan the mechanic was extremely…

Ethan the mechanic was extremely helpful, knowledgeable, and worked efficiently on my car, in my opinion the company could not have found a better mechanic with such brilliant customer service and skills.

7 de outubro de 2026
Classificada 1 em 5 estrelas

Don't waste your time

Don't waste your time! Booked a mobile mechanic to replace some brakes. Was then phoned up to say they were ill. Rebooked it for the week after only to have an email the day before telling me the appointment was cancelled as they were unable to take payment (I'm guessing the pending payment they take timed out ). So I rebooked on again only to be told that there was a glitch and they needed to push back the appointment a week yet again. Didn't bother this time and cancelled the appointment. 3 weeks later, no new brakes, terrible service.

7 de outubro de 2026
Opinião espontânea
logótipo da AA Car Care

Resposta da AA Car Care

Hi Nick, we're sorry to hear about the problems you experienced with your booking. We hope you've since spoken with our Customer Service team to raise your concerns and see if there's an option to get you booked in sooner at an alternative location. If you haven't yet been in touch, please give us a call on 0330 018 3446 and we'll be happy to help.

Classificada 5 em 5 estrelas

Ethan Hammond came to do full service…

Ethan Hammond came to do full service at home, he was extremely polite,friendly and professional. He is an asset to your company, he explained everything he did.

7 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi, thank you for taking the time to share this feedback. We're delighted to hear that Ethan provided such a positive experience. His polite, friendly and professional approach, along with taking the time to explain everything he was doing, is exactly the level of service we aim to provide 🔧🚗.

Classificada 5 em 5 estrelas

Steve, an excellent AA mechanic.

Steve, was dedicated and professional. He arrived at 5pm having it seemed a very full day. All 4 wheels of pads and discs he renewed were not easy to exchange. However he stuck with it and completed and tested the breaks all good he finished arround 9pm so I could use the car the next day. A very big thank you to Steve.

7 de outubro de 2026

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