Fantastic experience today and excellent customer service in the newly refurbished store in for a look around and with a tentative ask to see if they had a replacement part for my Pinarello dogma x.... Ver mais
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Leia as opiniões dos outros
Easy to navigate website, simple process of purchasing from start to finish and great prices during this pandemic. Although limited to certain brands I wil be keeping this website as one of my favou... Ver mais
Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Ver mais
Great piece of kit - notified of dispatch and arrived before the advertised date. Can't fault the service. Big investment and risk in trying a pair of photochromatic lenses as opposed to buying a mul... Ver mais
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Fantastic experience today and…
Fantastic experience today and excellent customer service in the newly refurbished store in for a look around and with a tentative ask to see if they had a replacement part for my Pinarello dogma x. It was an obscure part but they managed to find me one and were absolutely great .
Friendly , approachable and knowledgeable . Don't be put off going in tk have a look around their incredible bikes just because of the price tags . The orivakedged few may be able to buy them new, many others may access their bikes through the second hand market but they are things of beauty and the team in the store were great. Many thanks
pinarello london
pinarello london
rude, obnoxious and aggressive - I will never go back
Good clear service.
Disgraceful customer service - The Bike Rooms
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money was taken from my account and received but nobody tried to contact me by phone or email to say the goods were not being delivered. I was given a refund but not surprisingly lost money on the exchange rate differential! An absolute disgrace that they never contacted me to confirm the order particularly as they had my contact telephone number and email address! I will never ever use them again and unsurprisingly are advising all friends to avoid them!!!
I have purchased a number of items from…
I have purchased a number of items from the bike lounge. The products it stocks, the ease of transaction, delivery and after sales is all very good.
Excellent service
Excellent service. Ordered a Rudy Project helmet not available elsewhere,
arrived very quickly and a superb price. I will be using this company again.
Great customer service
Great customer service help obtain a Rudy Project Spectrum helmet unavailable anywhere else in the UK. Quick delivery & really pleased with a quality helmet.
Excellent products and pricing…
Excellent products and pricing (particularly with the recent 25% discount).
Highly recommend
I bought a Rudy Project helmet
I bought a Rudy Project helmet as it was the only shop stocking the (old) model I wanted. The price was good and prompt delivery
Delivery is always super fast
Delivery is always super fast. Recent price rise of the Giordana clothing has reduced rating.
Excellent service 👍
Good service
Good service, great product. Wish they would offer loyal regular customers additional discounts.
Excellent
Excellent, personalised service. Went the extra mile and offered great after-sales advice
A top quality product
A top quality product. From a great company.
I have been renting bikes in mallorca for a few years. And have always been very happy with the service and products you deliver.
When I found i could buy the bike of my dreams. From them I never hesitated.
Very happy customer.
great product
great product, arrived quickly and intact and good communication from the company. Recommended.
Order arrived within a few days great…
Order arrived within a few days great product ordered more and recommended to others who have also purchased
Excellent service.
Bought a couple of pairs of Rudy Project sunglasses in the sale.
Arrived within a few days.
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