Fantastic experience today and excellent customer service in the newly refurbished store in for a look around and with a tentative ask to see if they had a replacement part for my Pinarello dogma x.... Ver mais
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Easy to navigate website, simple process of purchasing from start to finish and great prices during this pandemic. Although limited to certain brands I wil be keeping this website as one of my favou... Ver mais
Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Ver mais
Great piece of kit - notified of dispatch and arrived before the advertised date. Can't fault the service. Big investment and risk in trying a pair of photochromatic lenses as opposed to buying a mul... Ver mais
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Great Service & Great Product Knowledge
The Bike Rooms is a great example of the modern bike shop. Every facet of cycling equipment can be obtained at the shop, the needs of which can be discussed with any member of staff, while you watch highlights of last years Tour (or a live event depending on the date), while enjoying a fantastic cup of coffee. I've met most of the staff, and the owner, of the Bike Rooms, and I found them all very happy to help me and sociable too. Great shop. I love the bike I bought from them, and the kit ive bought over the years too. Would highly recommend a visit.
Quality All Round
Great quality merchandise and extensive selection. Extremely easy to complete transaction via online store. Always kept informed with regards to process of transaction. Great Work!!!
Respect those weathered cyclists
Hassle free shopping in store or online , great advise every time I go into store , even when I'm no cav or Thomas .
Excellent Service
Really Great Service again from The Bike Rooms, fast delivery and great products, thank you
Very professional and quick service.
Bike came ready built tuned up to perfection, spoke with head office about delivery times and they were very helpful on both occasions I spoke to them and very friendly. Overall I'm very impressed.
Fast, free delivery
I have used bikerooms a couple of times for their exceptionally well-priced Giordana bib tights. Both times the orders have been delivered within a couple of days. I have no experience of returning goods but based on service received so far would definitely recommend and use again.
Fast delivery & 1A product quality
I ordered a bike shirt and got it the next day. Quality of the shirt is perfect.
Excellent Service
This was this first time that I had used The Bike Rooms on line service and was completely satisfied. Quick delivery, top notch Giordana clothing, will use again and happy to recommend .
Easy to buy from
Bought online and picked up i store. was really easy to do, delivered to store faster than predicted. No real problems at all
NOT WORTH ONE STAR
Had the unfortunate experience of a puncture on a Brompton while riding through Swindon. Guy behind the counter was most unhelpful, dismissive & sarcastic. Whilst I appreciate they don't do general repairs ('only on our own bikes' I was told!) there was no interest in helping a cyclist in difficulty. They don't sell inflating sprays but would sell me a puncture kit (& the tools required to remove a Brompton rear wheel!). I was directed to Halfords (which I now know is 1.5 miles away) but no offer of directions (I live in Swansea) so had to walk / run 3.5 miles back to my car while pushing the bike. Had I wanted to spend plenty of bucks on a new bike or kit in their shiny showroom I'm sure they would have obliged, but they seem to have lost touch with the common cyclist. Try somewhere else if you want any level of customer service as you won't get it here. If I could give this place 'no stars' I would - but I couldn't!!
Great service
Would like to thank the staff of The Bike Rooms, Manchester for looking after me today.
Brilliant Service
Excellent service & product, kept in touch throughout and delivered by FEDEX delivery. Couldn't have asked for better. Highly recommend and will certainly use The Bike Rooms again.
Bought a new Pinarello
Just bought a new pinarello. The build and set up was spot on. Great bike. Perfect customer care and service.
Black Friday auction
Put a bid in for a prince, somehow it won and I have the most fantastic bike. Asked bike rooms to build to my spec and sent dimensions. Absolut perfect. Great mechanics.
Thank you.
Alan
Impressed
Very good service at the shop in London, very kind and helpful. The shipment by internet went perfect, very quick!
Cycling gloves
Always expert advice and first class, quick service. The Bike Rooms gives the best of both full range, high end kit, with personal boutique shop service. Staff are seasoned cyclists, and the advice I have received is always tried and tested.
The Bike Rooms Service.
Truly excellent service and product.
Regular communication with regard to the building and delivery of my bike.
Very slick and friendly.
Will definitely purchase from TBR in future and would not hesitate to recommend. 10/10
Bikerooms rule.
Fast delivery , quality goods, want to visit them when in England.
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