Thebikerooms Opiniões 

252
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic experience today and excellent customer service in the newly refurbished store in for a look around and with a tentative ask to see if they had a replacement part for my Pinarello dogma x.... Ver mais

Classificada 5 em 5 estrelas

Easy to navigate website, simple process of purchasing from start to finish and great prices during this pandemic. Although limited to certain brands I wil be keeping this website as one of my favou... Ver mais

Classificada 1 em 5 estrelas

Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Ver mais

Classificada 5 em 5 estrelas

Great piece of kit - notified of dispatch and arrived before the advertised date. Can't fault the service. Big investment and risk in trying a pair of photochromatic lenses as opposed to buying a mul... Ver mais

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4,2

Bom

TrustScore: 4 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(252)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Service & Great Product Knowledge

The Bike Rooms is a great example of the modern bike shop. Every facet of cycling equipment can be obtained at the shop, the needs of which can be discussed with any member of staff, while you watch highlights of last years Tour (or a live event depending on the date), while enjoying a fantastic cup of coffee. I've met most of the staff, and the owner, of the Bike Rooms, and I found them all very happy to help me and sociable too. Great shop. I love the bike I bought from them, and the kit ive bought over the years too. Would highly recommend a visit.

2 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Quality All Round

Great quality merchandise and extensive selection. Extremely easy to complete transaction via online store. Always kept informed with regards to process of transaction. Great Work!!!

25 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Really Great Service again from The Bike Rooms, fast delivery and great products, thank you

16 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional and quick service.

Bike came ready built tuned up to perfection, spoke with head office about delivery times and they were very helpful on both occasions I spoke to them and very friendly. Overall I'm very impressed.

10 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Fast, free delivery

I have used bikerooms a couple of times for their exceptionally well-priced Giordana bib tights. Both times the orders have been delivered within a couple of days. I have no experience of returning goods but based on service received so far would definitely recommend and use again.

9 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

This was this first time that I had used The Bike Rooms on line service and was completely satisfied. Quick delivery, top notch Giordana clothing, will use again and happy to recommend .

6 de fevereiro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Easy to buy from

Bought online and picked up i store. was really easy to do, delivered to store faster than predicted. No real problems at all

3 de fevereiro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

NOT WORTH ONE STAR

Had the unfortunate experience of a puncture on a Brompton while riding through Swindon. Guy behind the counter was most unhelpful, dismissive & sarcastic. Whilst I appreciate they don't do general repairs ('only on our own bikes' I was told!) there was no interest in helping a cyclist in difficulty. They don't sell inflating sprays but would sell me a puncture kit (& the tools required to remove a Brompton rear wheel!). I was directed to Halfords (which I now know is 1.5 miles away) but no offer of directions (I live in Swansea) so had to walk / run 3.5 miles back to my car while pushing the bike. Had I wanted to spend plenty of bucks on a new bike or kit in their shiny showroom I'm sure they would have obliged, but they seem to have lost touch with the common cyclist. Try somewhere else if you want any level of customer service as you won't get it here. If I could give this place 'no stars' I would - but I couldn't!!

2 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant Service

Excellent service & product, kept in touch throughout and delivered by FEDEX delivery. Couldn't have asked for better. Highly recommend and will certainly use The Bike Rooms again.

21 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Black Friday auction

Put a bid in for a prince, somehow it won and I have the most fantastic bike. Asked bike rooms to build to my spec and sent dimensions. Absolut perfect. Great mechanics.
Thank you.

Alan

19 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Impressed

Very good service at the shop in London, very kind and helpful. The shipment by internet went perfect, very quick!

19 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Cycling gloves

Always expert advice and first class, quick service. The Bike Rooms gives the best of both full range, high end kit, with personal boutique shop service. Staff are seasoned cyclists, and the advice I have received is always tried and tested.

12 de dezembro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

The Bike Rooms Service.

Truly excellent service and product.
Regular communication with regard to the building and delivery of my bike.
Very slick and friendly.
Will definitely purchase from TBR in future and would not hesitate to recommend. 10/10

9 de dezembro de 2015
Opinião espontânea

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