The Branded Company Opiniões 

184
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A huge thank you to Ethan! I contacted the Branded Company with a really last minute request after I'd been let down elsewhere. The communication, knowledge and support were all absolutely incredible,... Ver mais

Classificada 5 em 5 estrelas

I contacted The Branded Company with a very last-minute order for an upcoming conference, and Ethan was absolutely brilliant from start to finish! He was quick to respond, incredibly helpful an... Ver mais

Classificada 5 em 5 estrelas

I needed company merch for an event in 48hrs and Sam was an absolute lifesaver. The communication was quick and efficient and he was able to get all my merch to me on a Monday morning before lunch. No... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Large range of products and through Ethan we were able to find exactly what we needed. Very helpful throughout our decision making process, answers to emails within the hour. The fi... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos promocionais
  2. também em
  3. Loja de artigos promocionais

Escrito pela empresa

At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(184)

164 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Have dealt with the company and Lou…

Have dealt with the company and Lou O’Keeffe for two years
Always a quick response with any queries
Always keen to help with any design changes
Will continue to use the company and Lou

Nige Mason
Mason Agri Seeds 🌾

6 de novembro de 2025
Opinião espontânea
logótipo da The Branded Company

Resposta da The Branded Company

Thank you, Nige! We're delighted to hear Lou and the team have been so helpful over the years. We look forward to continuing to support you and Mason Agri Seeds!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Either through email or on the phone. Alex has been great to work with. He's quick to reply and is always helpful. Every order has arrived on time and has been very good quality. Would definitely recommend.

5 de novembro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your kind words! We're glad Alex could help and that your orders have been on time and great quality. We really appreciate your support and recommendation!

Classificada 5 em 5 estrelas

Ramsey and Lou always deliver and are…

Ramsey and Lou always deliver and are great guys to work with ! they never let you down !

4 de novembro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your kind words! We’re delighted to hear Ramsey and Lou consistently deliver and are great to work with. We’ll make sure they see your feedback!

Classificada 5 em 5 estrelas

Retail PoS/PoP

As a business we have been extremely happy with the service and support we received from The Branded Company. From the very beginning, communication was clear and professional, and the team made the whole process run smoothly. The advertising materials ordered were delivered exactly as promised and are perfectly suited to our business needs. We couldn’t be happier with the overall experience and would highly recommend The Branded Company for your merchandising needs. Jacobson Group.

27 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much for your fantastic feedback! We’re delighted to hear you’ve been so happy with our service, communication, and products. It’s been a pleasure working with the Jacobson Group, and we truly appreciate your recommendation!

Classificada 5 em 5 estrelas

Excellent service!

What can I say? Amar and the team were "on it" from the first moment. Pens arrived bang on time too. Price was decent. Service was second to none; fast and responsive on email. Will definitely use them again.

27 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you for your wonderful feedback! We're delighted to hear that Amar and the team provided such great service and that your pens arrived right on time. We really appreciate your kind words and look forward to working with you again soon!

Classificada 5 em 5 estrelas

Great experience

We recently ordered notebooks from The Branded Company and had a fantastic experience from start to finish. Ethan was incredibly helpful throughout the entire process - he was responsive, knowledgeable, and went above and beyond to ensure we got exactly what we needed.
The notebooks themselves are high quality and turned out even better than expected. The ordering process was smooth and straightforward, and our items arrived on time.
I highly recommend The Branded Company for anyone looking for branded merchandise. Their customer service, particularly from Ethan, really sets them apart. We'll definitely be ordering from them again!

30 de setembro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much for your kind words! We're thrilled to hear you had such a great experience and that you love your notebooks. Ethan and the team will be delighted with your feedback — we look forward to working with you again soon!

Classificada 5 em 5 estrelas

Outstanding support…above and beyond

I have received outstanding support and kindness from Dylan since my first email of contact. Dylan has gone above and beyond in making my wish to help other cancer patients smile at UHDB become a reality…
The snoods not only look fantastic they offfer comfort and a warm reminder for the other patients that they are not alone on their treatment journey we are all in this together. With the printed message of

Hope, determination, love, and happy dreams

Thank you so much Dylan and the team at The Branded Company for everything you have done to help …it is truly appreciated.

28 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much for your kind words. We’re thrilled Dylan and the team could help make your idea a reality. It means a lot to know the snoods are bringing comfort and positivity to others. We truly appreciate your support!

— The Branded Company Team

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, speedy turnaround and great quality! We ordered lots of swag for a conference and they were all very well recieved. Thank you for helping us out.

21 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your great feedback! We’re delighted to hear everything went smoothly and that your conference swag was so well received. We really appreciate your support!

— The Branded Company Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service, speedy and efficient as well as knowledgeable. Lennon was great

22 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you for the lovely feedback! We’re so pleased to hear you had a great experience and that Lennon looked after you so well. Really appreciate your support!

The Branded Company Team

Classificada 5 em 5 estrelas

Ordered 100 cups from Lennon at the…

Ordered 100 cups from Lennon at the branded company. Product is amazing as well as the customer service

29 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much for your kind words! We’re thrilled you love the cups and had a great experience with Lennon. Really appreciate your support!

— The Branded Company Team

Classificada 5 em 5 estrelas

Always have such an easy ordering…

Always have such an easy ordering experience with Sam. He is quick to respond, and always super eager to help me find what I am looking for.

huge thank you to Sam and the Branded Company for all their help with our event merchandise!

28 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much for your kind words! We’re thrilled to hear that Sam made your ordering experience smooth and enjoyable. Your support means a lot, and we’re delighted we could help with your event merchandise. We look forward to working with you again!

Classificada 5 em 5 estrelas

We have used The Branded Company on 3…

We have used The Branded Company on 3 occasions. Sam Lane provided excellent service. Quality of goods very good. Definitely use again.

27 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks for your lovely review! We're so glad Sam provided great service and that you’re happy with our products. We really appreciate your continued business!

Classificada 5 em 5 estrelas

Very efficient service

Very efficient service, with lots of communication and suggestions regarding design and layout

Would have no hesitation in using again
Excellent value for money

16 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you for your lovely feedback! We're so pleased you were happy with the service, communication, and value. We look forward to working with you again!

Classificada 5 em 5 estrelas

Sales Director Ramsey was super…

Sales Director Ramsey was super efficient getting an urgent merchandise order across the line. Product looks great too. Thanks again.

1 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your kind words! We're thrilled Ramsey could get your urgent order over the line and that you love how the product turned out. Really appreciate your support!

Classificada 5 em 5 estrelas

House of Elite merchandise

Contacted the company. My project was handled by Steve Worthy, he was reactive and suffered through my prolonged changes. Got both item and we are delighted. I would definitely use the company again.

1 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you for your kind review. We’re pleased Steve was able to support your project and that you’re delighted with the final items. We truly appreciate your business and look forward to working with you again.

Classificada 5 em 5 estrelas

Great products and lovely staff

Steve Lenton-Worthy was very helpful and responsive throughout the process - from initial enquiry to post-delivery follow-up. We also discussed the image to be used and I was happy with the outcome.
The products (badges) arrived promptly and looked great.
I would definitely use the company again and highly recommend them.

1 de setembro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your wonderful feedback! We're thrilled Steve was so helpful throughout the process and that you’re happy with the badges. We really appreciate the recommendation and look forward to working with you again!

Classificada 5 em 5 estrelas

Rebranded mouse mats - thank you Steve

We have recently rebranded and I ordered some mouse mats. Steve Worthy was absolutely excellent. I am not the easiest of customers as I ask lots of questions. Steve was very knowledgeable and so helpful. The mouse mats arrived today and everyone loves them! Thank you very much. We will definitely be ordering from TheBrandedCompany.co.uk again.

20 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thank you so much! We’re thrilled you love your new mouse mats. Steve will be delighted to hear he could help make everything smooth and easy. We really appreciate your support and can’t wait to work with you again!

Classificada 5 em 5 estrelas

Fantastic customer service from Amar…

Fantastic customer service from Amar right from the start. Even though my order was small, he went above and beyond to ensure everything was handled quickly and efficiently. Truly appreciated the attention and professionalism!

1 de outubro de 2025
Opinião espontânea
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Resposta da The Branded Company

Thanks so much for your amazing feedback! We're delighted Steve could help with your rebrand and that everyone loves the new mouse mats. We really appreciate your kind words and look forward to working with you again!

Classificada 1 em 5 estrelas

products delivered were totally sub…

products delivered were totally sub standard and unusable - nothing like the sample. Lennon, the account manager, did nothing to resolve the issue and had to be chased repeatedly for a refund. terrible experience - not to be trusted.

17 de setembro de 2025
Opinião espontânea
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Resposta da The Branded Company

We’re very sorry to hear about your experience and that the products did not meet your expectations. This is not the standard we aim to provide. Your feedback has been passed on, and we’ll ensure improvements are made to prevent this happening again.

Classificada 1 em 5 estrelas

Printed our job wrong, will not accept any blame

Uploaded our logo to be printed double-sided on a bag.
Artwork mock-up showed the logo on one side + name of the type of bag on the 'other' (i.e placeholder text)
Asked for our logo to be printed on both sides and signed it off
Bags arrived with our logo on one side and the name of the bag on the other side

Branded Company will accept no liability or blame because I 'signed it off' (despite me saying that I wanted our logo on both sides of the bag)

As we paid in advance we now have no recourse other than perhaps using the Small Claims Court.

Incredibly poor customer service. Will not be using them again. Avoid.

19 de junho de 2025
Opinião espontânea
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Resposta da The Branded Company

We’re sorry to hear you’re not completely satisfied with your order. Please note that the final proof was approved before printing, which we used to produce your product. Your feedback is still valuable, and we’ll review our processes to ensure clarity and alignment in the future.

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