It may have been your finale but the quality and selection in your mystery box was amazing and very much enjoyed by the revipient- who doesnt love a surprise in the post! I was kept fully upto date re... Ver mais
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Leia as opiniões dos outros
cheese geek has been an excellent supplier of quality cheeses and it will be a shame when they are no longer available in their present format.
A empresa respondeu
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Ver mais
A empresa respondeu
Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Informações de contacto
Reino Unido
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Excelente
634 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent and very outstanding cheeses
Excellent and very outstanding cheeses, thank you lots !
17 de junho de 2026
Resposta da cheesegeek
Hi Lucy,
We're thrilled to read your review - thank you so much! Our geeks put a lot of care into sourcing the finest artisan creations out there, so it's always great to know they're being enjoyed by our lovely customers.
Thanks again, and we hope to see you soon!
Jen
Team cheesegeek 🤓
Resposta da cheesegeek
Hi Julia,
This is what we love to hear - thank you so much for the feedback! We hope to see you again for more deliciousness.
Jen
Team cheesegeek 🤓
Bought as a gift and was very well…
Bought as a gift and was very well recieved every month.
12 de junho de 2026
Resposta da cheesegeek
Hi Joanne,
Thanks so much for trusting us with your special gift - we're so happy to hear it's been enjoyed, and really grateful for the 5 stars! 💝
We hope to see you again!
Jen
Team cheesegeek 🤓
Fantastic customer service
Fantastic customer service, fantastic communication and most importantly FANTASTIC cheese and beer. Thank you. The recipient of this gift was over the moon.
15 de junho de 2026
Resposta da cheesegeek
Hi Mrs Parker,
We really appreciate the kind words - thank you so much for your review, it means a lot to our little team!
We're delighted to hear you felt the overall experience was fantastic, and so happy that your recipient enjoyed the gift 🥳
We hope to see you again!
Jen
Team cheesegeek 🤓
Would recommend!
Great company with a wonderful premise and fantastic products. Purchased the four seasons of cheese as a gift and the recipient is so happy. Delivery always hassle-free too.
12 de maio de 2026
Resposta da cheesegeek
Hi Ana,
Thank you so much for the recommendation - it means a lot to our little team! 🫶
We're thrilled to hear your loved one has been enjoying their Season in Cheese subscription. Thank you for trusting us with your special gift 🎁
We hope to see you again!
Jen
Team cheesegeek 🤓
Consistent good experience
Arrived on time and with a good selection of ready to eat cheeses.
11 de junho de 2026
Resposta da cheesegeek
Hello,
Thank you so much for your lovely review!
We're delighted you've been happy with your experience, and we hope to see you again.
Jen
Team cheesegeek 🤓
Resposta da cheesegeek
Hi Melissa,
Thank you so much for taking the time to share your thoughts - we're delighted you were happy with the product and service 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Resposta da cheesegeek
Hello,
Thank you so much for the lovely review!
We're delighted to hear you feel the overall experience has been worth five stars. We love to get geeky about our rotating seasonal selections, so it's amazing to know you've been enjoying the cheese and have found it to be outstanding!
Thanks again for taking the time to review, and we hope you enjoy your future deliveries of award-winning artisan cheese 🧀💛
Jen
Team cheesegeek 🤓
Excellent customer service
My experience didn't go 100% to plan, but the customer service was the best I've ever experienced and I think that's important to acknowledge.
I ordered a gift selection as a birthday present for my dad to arrive on the Friday. I checked to see if it had arrived, but no sign of it, so I dropped the cheesegeek team a line. They got back to me very quickly, very apologetic, and explained there had been a glitch in their system that meant the date for dispatch had errored. They immediately dispatched the item, with additional items by way of apology. They also offered me a gift voucher or partial refund.
I've received their cheeses before as a gift, and knew they were good quality, hence why I chose them for this occasion. I think the delayed delivery was an exception, and they handled it perfectly.
18 de maio de 2026
Opinião espontânea
Resposta da cheesegeek
Hello,
Thank you so much for your kind review - it's truly made our day! We're delighted to hear that you were happy with the service. ☺️
We will always try our best to put things right if they ever do go awry, and we're very grateful for your patience and understanding despite the hiccups with your order.
Thank you as well for the lovely feedback about the cheeses and for trusting us with such a special gift. We love that you chose to spread the cheesy joy with your dad after having been gifted some yourself 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Resposta da cheesegeek
Hi Myles,
Thanks so much for your lovely review!
So glad to hear you're enjoying your subscription and finding the cheese selections varied and tasty ☺️
Jen
Team cheesegeek 🤓
Delicious cheese and brilliant customer care
The cheeses were varied in nature, and delicious. A slight hiccup in the delivery - DHL lost the package (you had one job, DHL ...), but Cheesegeek were wonderful - very responsive, and they fixed the problem by immediately sending out a replacement. So, excellent cheese and excellent service.
26 de maio de 2026
Resposta da cheesegeek
Hi Ian,
Thank you so much for your lovely review - we really appreciate it! It's great to hear you were happy with the service, even if the delivery didn't go as smoothly as we'd have hoped. I'm sorry again for the disappointment, but really glad you enjoyed the variety of cheeses.
We always aim to source a balanced selection of unique and delicious artisan creations, all with the intention of wowing your tastebuds!
We do hope to see you again for more deliciousness.
Jen
Team cheesegeek 🤓
Not the best
I started a subscription, which I was really excited about as me and my husband love cheese. The first order that was due kept being delayed by DHL. Everytime they were due to deliver, I got an email saying it was being delayed. Cheesegeek weren't at fault here but the fact that delivery kept getting delayed was frustrating and went on for well over a week. Cheesegeek said they would refund me some money for the inconvenience and my cheese eventually arrived.
Forward to this month. Firstly the expected delivery date was almost 2 weeks later than it should have been, so it wasn't sent out when it was supposed to have been but again, delays from DHL. This sent me over the edge so I cancelled the subscription and asked for a full refund. I just feel that if you are using a company that is consistently unreliable in delivering your products then change them! The cheese is lovely, the company is lovely but I expected more and a better service if I'm honest.
27 de maio de 2026
Resposta da cheesegeek
Hi Mrs Badger,
Thanks so much for taking the time to leave a review, and for your kind words about both our cheese and our team. We're genuinely sorry that your experience didn't live up to expectations.
We completely understand how frustrating it was to wait so long for your first order, especially when you were excited to receive it. We're also very sorry that your second order didn't go as planned, resulting in a later dispatch and a further delay in delivery.
Although we send all orders on a next-day service, we appreciate how disruptive courier delays can be when they occur. We're sorry that these issues led you to cancel your subscription, but we're grateful you gave us a try.
Thank you again for your feedback - we'll be sure to take it on board as we continue to review our delivery service. If you'd like to discuss anything further, we're always happy to help via hello@thecheesegeek.com.
Best wishes,
Jen
Resposta da cheesegeek
Hi Silviu,
Thanks so much for the five stars! We're so happy you've been enjoying your orders with us, and we're really grateful for the lovely feedback.
We hope to see you again!
Jen
Team cheesegeek 🤓
Unfortunately I was a portion of cheese…
Unfortunately I was a portion of cheese short in my delivery.
However after informing Cheesegeek the problem was solved and a refund was in my account within a couple of days. Customer service excellent.
12 de maio de 2026
Resposta da cheesegeek
Hi Helen,
Thanks so much for your review!
I'm delighted to hear you were happy with the service, but I'm very sorry again for the packing error on your order. Each cheesebox is lovingly hand-packed and, on this occasion, it sounds like our lovely Cheese Whisperers made a human error.
We really appreciate the chance to put things right, and we hope to see you again for a smoother experience next time!
Jen
Team cheesegeek 🤓
It was easy to complete my order
It was easy to complete my order, great communication and happy recipient (it was a gift)
27 de abril de 2026
Resposta da cheesegeek
Hi Barbara,
Thanks so much for the five stars! I'm thrilled to hear your loved one was happy with their cheesebox. Thanks so much for trusting us with your special gift, and we hope to see you again soon for more cheesy joy.
Jen
Team cheesegeek 🤓
Resposta da cheesegeek
Hi Ann,
Thanks so much for taking the time to leave your feedback, and I’m really sorry that your order didn't arrive on the chosen day. We know how important it is to receive your cheese on time, and we completely understand how disappointing this must have been.
Due to a scheduling issue around the Bank Holiday period, we had to adjust the delivery date for your order. We did reach out in advance to let you know and offer an alternative, and as we didn’t hear back, the delivery was rescheduled by one day. We also included a complimentary pack of crackers as a small apology for the inconvenience.
I’m very sorry again for the disappointment caused. If you’d like to discuss this further, please do get in touch with us directly via hello@thecheesegeek.comand we’ll be happy to help!
Best wishes,
Jen
Resposta da cheesegeek
Hello
Aww, thank you so much for the "grate" review! We're over the moon to hear you've been happy with the overall experience.
We hope to see you again.
Jen
Team cheesegeek 🤓
The same cheeses
The same cheeses as last month were delivered. Lon top of some failed deliveries the service has dropped in recent months tha.
28 de abril de 2026
Resposta da cheesegeek
Hi Nick,
Thanks so much for taking the time to leave your feedback. I’m really sorry to hear you’ve been disappointed with the service.
You shouldn’t have received the same selection twice, and I completely understand how disappointing that must have been.
I’m also sorry to hear there have been a few delivery issues along the way. Since moving our fulfilment from London to Edinburgh, we’ve seen a bit more inconsistency with deliveries in some areas, and we’re actively working on improving that.
To apologise for the overall experience, I’d love to offer you a complimentary cheesebox with a different selection, delivered on a date that suits you (either now or with a future subscription delivery). I’ll be in touch directly to sort everything out.
We really appreciate your support, and I’m genuinely sorry things haven’t felt as smooth as they should. I’ve also shared your feedback with the team so we can keep improving.
Best wishes,
Jen
The cheese is fabulous
The cheese is fabulous, the delivery very disappointing but we get a lot of that up here in the Dales sadly
9 de abril de 2026
Resposta da cheesegeek
Hi Laura-Jane,
Thanks so much for the review, and for the 5 stars! It means a lot - and we're thrilled you feel happy with the service despite the delivery hiccups. We really appreciate your patience and understanding, and we're so glad you've been enjoying the cheese 🥰
Jen
Team cheesegeek 🤓
Delivery didn’t arrive
Our family has used cheese geeks for a number of years and the cheeses are amazing. Unfortunately I had booked a delivery for my son’s birthday a month or so in advance but very disappointed that it arrived a day late due to delivery issues. Not sure I would trust this in future and would likely buy the cheeses locally
24 de abril de 2026
Resposta da cheesegeek
Hi Claire,
Thanks so much for taking the time to leave a review, and I’m really sorry your son’s birthday order didn’t arrive on the day you were expecting.
I completely understand how disappointing that must have been, especially as it was ordered in advance for a special occasion.
While the order was dispatched on time with a next-day service, the courier delay meant it arrived later than planned, which I appreciate is frustrating when it was intended as a gift.
We’re really grateful for your support over the years and I’m genuinely sorry this experience has affected your confidence in us. Thank you as well for your feedback - we do take it seriously and are always working to improve the reliability of our service.
If you’d like to discuss anything further, please don’t hesitate to reach out to us directly.
Best wishes,
Jen
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