This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Ver mais
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Leia as opiniões dos outros
Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Ver mais
Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Ver mais
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Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Ver mais
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Informações sobre a empresa
Informações de contacto
24 Market Square, HP11ER, Hemel Hempstead, Reino Unido
- +1 888 362 1098
- bookings@theholidaymasters.com
- theholidaymasters.com
4,5
Excelente
69 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Roy was very helpful listened and…
Roy was very helpful listened and searched to ensure we met our budget and holidays needs
Would recommend and will be using him again
Thanks Roy !!!
14 de abril de 2025
Opinião espontânea
Great experience
Great experience. Sorted things out quickly and very helpful. Everything was easy
9 de abril de 2025
Opinião espontânea
Not for the technophobe!
My brother booked this holiday to give me a break from being his travel agent! I wish he hadn't! He is 76 years old and not in any way tech savvy. He didn't really understand what this booking entailed. He is still worried that of everything I've downloaded I may have missed something that he had to reply to.
He said Dexter was very helpful for him and talked him through it.
8 de abril de 2025
Opinião espontânea
Resposta da Theholidaymasters
Dear William,
We apologize for any inconvenience you've experienced. Please email us at info@theholidaymasters.com with details about your issue so we can investigate and provide an appropriate solution. Once we have more information about your experience, we'll be better equipped to assist you. We're committed to resolving this matter to your satisfaction.
Regards
The Holiday Masters
I had a first rate experience
I had a first rate experience dealing with this company , Oliver was the gentleman who served me and he could not have been any more patient and proficient. He managed to get me a great deal in the exact time frame I needed , at very short notice . Old school service does still exists , thank you Oliver and well done .
8 de abril de 2025
Opinião espontânea
Vincent was very polite and helpful
Vincent was very polite and helpful
7 de abril de 2025
Opinião espontânea
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