PCM Travels Opiniões 153

TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lucas Martin was very professional, He was very patient, helpful and understanding. He helped me with all my concerns and put my heart at peace knowing that you have someone that takes pride in the... Ver mais

Classificada 1 em 5 estrelas

This company somehow got into booking.com and cancelled the $4,500 flight and said we would have to pay an additional $2,100 to rebook the flight. During our flight when we have no wi/fi on the plane... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

No son una agencia de viajes. Son un grupo organizado de estafadores. Me hicieron pagar un supuesto impuesto de aeropuerto (138€)que resultó ser falso. La policía española tiene docenas de denuncias... Ver mais

Classificada 5 em 5 estrelas

El pasado 29 de noviembre PCM Travels intentó eliminar mi opinión alegando que "incluía contenido dañino o ilegal". Trust support evaluó mi opinión y decidió que cumplía con sus directrices y por ta... Ver mais


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 54% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scammers

Scammers, false business, shoddy practices. Needs to be re.oced from any kind of search enfgine.

10 de fevereiro de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear James,
Dear Deep,
We sincerely apologize for the inconvenience caused. Kindly share more details regarding your experience at customerservices@pcmtravels.us so our team can review the matter and assist you with an appropriate resolution. Once we receive the necessary information, we will be able to provide further support and address your concerns promptly.


Regards,
PCM Travels US

Classificada 5 em 5 estrelas

Lucas Martin was very professional

Lucas Martin was very professional, He was very patient, helpful and understanding. He helped me with all my concerns and put my heart at peace knowing that you have someone that takes pride in the work he does for your company. Give him a raise or promotion, either/or he deserves it.

Thank you!

26 de maio de 2026
Classificada 1 em 5 estrelas

Falsely charging more for a delayed and…

Falsely charging more for a delayed and wait listed flight. And forcing to give a 5 star review while on customer call.

25 de maio de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Deep,
We sincerely apologize for the inconvenience caused. Kindly share more details regarding your experience at customerservices@pcmtravels.us so our team can review the matter and assist you with an appropriate resolution. Once we receive the necessary information, we will be able to provide further support and address your concerns promptly.

Regards,
PCM Travels US

Classificada 1 em 5 estrelas

This company somehow got into…

This company somehow got into booking.com and cancelled the $4,500 flight and said we would have to pay an additional $2,100 to rebook the flight. During our flight when we have no wi/fi on the plane , our flight was cancelled as well as the return flight and the airline has no record of making the flight to Germany . pcm travels called again and said it was us that cancelled the flight, however there was no way to call during the flight to cancel . Sherry claims to work for booking.com but used PCM travels as who she represents . They somehow can reproduce actual tickets then when you try to confirm with airline they say they have no records of anything . United airlines state we were never on the plane which makes no sense.

21 de maio de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Mike,
We sincerely apologize for the inconvenience caused. Kindly share more details about your experience with us at customerservices@pcmtravels.us so our team can review the matter and assist you with an appropriate resolution.

Once we receive the required information, we will do our best to provide you with further assistance and support.

Regards,
PCM Travels

Classificada 1 em 5 estrelas

PELIGRO ESTAFADORES

No son una agencia de viajes. Son un grupo organizado de estafadores. Me hicieron pagar un supuesto impuesto de aeropuerto (138€)que resultó ser falso.
La policía española tiene docenas de denuncias contra ellos. Las opiniones favorables las ponen ellos mismos.Son reseñas muy breves.La respuesta de ellos es siempre la misma; está preconfigurada. No llamen al teléfono gratuito desde España. No es de ninguna aerolínea.Es de ellos.PELIGRO.

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Son una estafa

Son una estafa, se hacen pasar por la aerolínea, te indican que el vuelo fue cancelado porque no pagaste todos los impuestos y te obligan a pagar el valor para no cancelarte, luego cuando les dices que son una estafa te amenazan con cancelar el vuelo, sos unas ratas. Todos a denunciarlos!!!!!!

11 de maio de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Estimad Angie:
Le pedimos nuestras más sinceras disculpas por los inconvenientes ocasionados. Le agradeceríamos que compartiera más detalles sobre su experiencia a través de customerservices@pcmtravels.us, para que podamos revisar el asunto y brindarle una solución adecuada. Una vez que recibamos la información requerida, nuestro equipo estará encantado de ofrecerle asistencia adicional.

Saludos cordiales,
PCM Travels

Classificada 1 em 5 estrelas

I got a ticket from them and they never…

I got a ticket from them and they never gave me my e-tickets, then they wind up The same day of my flights, so they couldn't do anything for me and they were giving me back my money, but they have not answered the phone I just\n Want my money back now?\n So I can book another flight i am handicapped. I just had a stroke. I have not sleep all night.\nI just want my money back.Give me my money, please.\nWhat you did was wrong

29 de abril de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Tyhelia Williams,
We apologize for the inconvenience caused. Kindly share detailed information at customerservices@pcmtravel.us, so we can review your concern and work towards a suitable resolution. Once we receive the necessary details regarding your experience, our team will be able to assist you further.

Regards,
PCM Travel

Classificada 1 em 5 estrelas

es una estafa esta web realizas la…

es una estafa esta web realizas la compra y luego te llaman x q supuesta mente el vuelo esta lleno y te colocan en otras areolinas y te cobran mas del precio pactado en resumen para mi y muchos usuarios con los q contacte esto es un modo operanti para est5afar a las personas

24 de abril de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Estimado Ronald:
Lamentamos los inconvenientes ocasionados. Por favor, comparta más detalles a través de customerservices@pcmtravels.us, para que podamos investigar el asunto y ofrecerle una solución al respecto. Le aseguramos que le brindaremos asistencia adicional una vez que contemos con información sobre el problema o la experiencia que ha tenido con nosotros.

Saludos cordiales,
PCM Travel US

Classificada 1 em 5 estrelas

The worst working environment I have…

The worst working environment I have ever experienced in any company. Toxic people create a toxic work culture here. I would especially like to mention the manager, Mr. Rubin, who often behaves as if he is the godfather of the company. His attitude reflects negativity and creates an uncomfortable atmosphere.He don't aske people if they can extend the shift, He force employee to make it 12 or 13 hours shift.
He frequently uses inappropriate and unprofessional language openly on the floor. Employees commonly use abusive words C***** and BC, and there is no sense of professionalism or respect while communicating with agents. There is a complete lack of basic workplace etiquette.
I already had very negative reviews before joining this company. Unfortunately, the reality turned out to be extremely true. I would strongly advise others to consider better options, as there are companies with supportive people, healthy work culture, and a positive environment where employees are treated with respect.
I would not recommend PCM Travel to anyone. Based on my experience, their practices with customers are also concerning, as they handle situations very unprofessionally and, at times, use threats regarding refunds.
Overall, it was one of the worst decisions I made to join this organization.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

0 stars!! SPAM DO NOT TRUST!!!

0 stars. Impersonated American Airlines.

2 de abril de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Jessica,
We apologize for the inconvenience caused. Kindly share detailed information at customerservices@pcmtravel.us, so we can review your concern and work towards a suitable resolution. Once we receive the necessary details regarding your experience, our team will be able to assist you further.

Regards,
PCM Travel

Classificada 1 em 5 estrelas

PCM travels seems BIG SCAM.. Trust pilot had mixed reviews

PCM travels and who ever saying direct contact with Qatar is not correct.
Big Scam. They talk nicely like have direct contact with airlines.
Please dont contact them.
I understand the current situation. But PCM travels dont even give blocked or itenary. Seems receipt printed without authoraization

18 de março de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Satish,
We sincerely apologize for the inconvenience caused. Kindly share more details at customerservices@pcmtravels.us
so we can review the matter and work towards a suitable resolution. Once we have the necessary information regarding your experience, we will be able to assist you further.

Regards,
PCM Travels

Classificada 1 em 5 estrelas

I called the Volaris US number to add…

I called the Volaris US number to add my trusted traveler id on an upcoming booking. Somehow I was routed to PCM travel. I have no idea how they intercepted my call.
They said my booking was never confirmed and was standby. I needed to pay for the flight which I did with my credit card. They billed my visa card account 269usd but so far nothing more.
I tried calling the telephone number they gave me in case of questions. The number did not exist.
Volaris Airlines was finally reached. They said my flight was confirmed and booked weeks ago and they had never heard of PCM travel.
I got scammed!
Now it is necessary to cancel my card and get another one.
How can they continue to do this?

18 de março de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Pam,
We sincerely apologize for the inconvenience caused. Kindly share more details at customerservices@pcmtravels.us
so we can review the matter and work towards a resolution. Rest assured, we will be able to assist you better once we have more information about your experience.

Regards,
PCM Travels

Classificada 1 em 5 estrelas

FRAUD - Scammers

FRAUD - This is a total scam company. They own phone numbers that are one off from legitimate businesses. I thought I called Sandals Resorts (found out later the number I dialed was one number off) to move my reservation. They answered as "reservations". I explained that I needed to move my reservation for a Grenada stay that is 6 months out. They told me that it would be $1400 and it needed to be paid immediately to move the reservation. We go to Sandals every year and pre-book our next stay while on peroperty. I never heard of this. The operator explained it was a new policy. I told him fine, then just cancel it and keep my $250 deposit. He then told me that it would be an additional $502 to cancel. Now I got mad and told him we would pay it but never stay at a Sandals property again. He sent me a link to pay, and I did. The Charge showed up on my credit card under "THE TRAVEL MAKERS". I got suspicious. I then went and pulled my original paperwork for the booking and it clearly said that we could move it at no cost or cancel it at no cost within 45 days of the arrival date. This is when I called Sandals back (the REAL Sandals). I explained what happened and was told that this is not their policy. Nobody had accessed my reservation, it was still the same, and had not been cancelled. These people falsy impersonated a resort company and fraudulently extorted money from me with false threats and misleading information. The invoice they emailed me had Sandals information all over it. Pictures of the resort we originally booked. these people are organized criminals intent on falsy extorting money from people. I DO NOT understand, with all of the scam warning reviews, how these people still have standing with merchants like American Express!?! The Travel Makers/PCM Travels are Total criminal scammers!!!

16 de março de 2026
Opinião espontânea
logótipo da PCM Travels

Resposta da PCM Travels

Dear Adrien,
We sincerely apologise for the inconvenience caused. Upon review, the transaction was promptly voided, and confirmation was shared via email on March 16. For any assistance, please email us at customerservices@pcmtravels.co.uk.

Regards,
PCM Travels UK

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