The Kitchen Depot Opiniões 

1117
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We recently moved house and went straight back to Jill at the Kitchen Depot Bishopbriggs to do our kitchen again. We couldn’t go anywhere else after the first kitchen was so great and we are equally a... Ver mais

Classificada 5 em 5 estrelas

Outstanding service from start to finish—even years later! The KITCHEN DEPOT DUMBARTON. This company didn't just do an amazing job installing our kitchen; their after-sales support is truly exceptio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having had my kitchen expertly fitted by Jill and the Bishopbriggs team, I returned for my new project as a delighted previous customer. This time I have fitted out two rooms as a large utility and b... Ver mais

Classificada 5 em 5 estrelas

Excellent choice of kitchens in shop Free design ! very competitive prices ! Appointments easy to get and kept fully up to date ! Full kitchen from exceptional unit , w/tops and appliances... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Remodelador de cozinhas
  2. também em
  3. Loja de bricolage, casa e jardim
  4. Loja de móveis para cozinha
  5. Loja de utensílios de cozinha

Sobre The Kitchen Depot

Escrito pela empresa

Trusted UK kitchen supplier, offering inspiring designs

The Kitchen Depot manufactures and supplies long-lasting, quality kitchens in the UK. Installing bespoke kitchens in homes across the UK that match your style, taste, and budget.  

Our Mission

To share our kitchen knowledge and expertise with local communities up and down the UK. Delivering the best in quality products, expert advice, and exceptional service that will leave you feeling like part of our family.

Manufactured in the UK

We continually unleash our creativity and kitchen knowledge to develop new styles and solutions that make our kitchens a joy to spend time in. All of our kitchens are made to order, they are beautiful by design and reliable by functionality.

Inspiring Designs

At The Kitchen Depot, we pride ourselves on creating beautiful kitchen designs that enable families of all shapes and sizes to create a space in the home to relax, cook, and entertain. Our motto is simple: it’s handmade by us… so it’s perfect for you. Book your free design appointment  

The Kitchen Depot’s History

Founded by the McCay family, husband and wife Jim and Grace McCay opened their first showroom doors in Telford in 2003. From the very beginning, family kitchens were at the forefront of the vision, and to this day we’re creating beautiful kitchens that the whole family can enjoy.

Our Showrooms

Come and visit your local kitchen experts at one of our 20 showrooms across the UK. Our showrooms are locally owned and family-run. Our Showroom Owners manage their stores with great pride, care, and passion in the heart of their local communities. Find your local showroom

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1117)

222 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 Stars All Round…

We cannot recommend The Kitchen Depot Bishopbriggs highly enough. We’ve never had a new kitchen before and were slightly apprehensive about the process. We shouldn’t have been. From the first message enquiry, right to the very last interaction, Jill made the whole process seamless. At no point was there any hard sell and any queries or changes we wanted to make were dealt with efficiently and with a smile. Jill is such a pleasure to deal with. The showroom is a real asset and we made a lot of decisions based on the real-life versions in here. Brilliant team of fitters too - thanks to Willie and Ronnie in particular. I’ve heard horror stories of people having kitchens installed and it going on for months. We made our very first enquiry mid-Feb and had our kitchen installed mid-March! Cant fault any part of the process - great company to deal with - would highly recommend!

16 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

It is fantastic to hear that your first experience buying a new kitchen was so stress-free! Jill clearly did a wonderful job of making the process seamless, and moving from a mid-February enquiry to a mid-March installation is an incredible turnaround.

A huge thanks to Willie and Ronnie for their hard work and for proving those "horror stories" wrong. We are so glad the Bishopbriggs showroom helped bring your vision to life—enjoy your beautiful new kitchen!

Classificada 5 em 5 estrelas

Bishopbriggs

This is an additional review for Jill and her team at Bishopbriggs. Excellent throughout, from beginning to very end. Attention to detail was first class. Stewart and his fitting team were brilliant throughout. Very personable, hardworking and customer focused. Thank you!

12 de janeiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

It is wonderful to see another glowing report for Jill and the Bishopbriggs team! Their commitment to first-class detail clearly made all the difference.

A huge thanks to Stewart and his fitting team as well—it is great to know their personable and hardworking approach made the process so smooth. We truly appreciate the follow-up and are thrilled you’re happy with the result!

Classificada 5 em 5 estrelas

A very happy customer

We’re so glad we chose Kitchen Depot Cambuslang for our new kitchen. Excellent advice on planning and design with Melissa, Claire and Irene being very patient and helpful. Offering a range of options for best use of our space
The quality of the units is excellent and the fitting by Stewart Hendry, John and the team was first class. Can’t rate them highly enough.
No hesitation in recommending them . Fantastic job.

23 de fevereiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

What a fantastic review! Thank you for choosing Kitchen Depot Cambuslang. We’re so glad you’re happy with the quality of the units and the work of our entire team. We’ll make sure Melissa, Claire, Irene, Stewart, and John all see this. Enjoy your new space!

Classificada 5 em 5 estrelas

Kitchen Depot also do replacement doors

Kitchen Depot provided a new kitchen for us some 12 years ago and it has been excellent, save that some of our white doors had yellowed over time with light exposure. Mike did a fair deal for us with replacements, and original fitter Steve returned to fit the new ones in a day. A very friendly, efficient, and good firm to do business with.

30 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the glowing review! We are thrilled to hear that your kitchen is still going strong after 12 years. It was a pleasure to help you refresh those doors and Mike and Steve will be so happy to hear your kind words. We really appreciate your continued support and are glad we could get everything looking like new for you in just a day. Enjoy your refreshed kitchen!

Classificada 5 em 5 estrelas

Fantastic service from The Kitchen Depot Falkirk

Fantastic service from The Kitchen Depot Falkirk on the design, planning and installation of our new kitchen.
Antony and Petrina were very friendly and knowledgeable when we first went into the showroom to discuss and plan our kitchen project. They took time to explain all the options and offered their advice when planning the layout.
Managed to fit our installation date in very quickly after signing up for the kitchen.
Installation was completed within a week and Zsolt the installer was excellent ensuring all the trades were there when required and his workmanship was second to none.
We are delighted with the finished kitchen and would recommend Antony and his team at The Kitchen Depot Falkirk if your looking for a reasonable price and fantastic service if your planning a new kitchen. Thanks,

16 de fevereiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the fantastic feedback! We are absolutely thrilled to hear how much you love your new kitchen.

It was a pleasure helping you through the design and planning stages—Antony and Petrina will be so glad to hear their advice made a difference. We’ll also be sure to pass your kind words on to Zsolt; he takes great pride in his workmanship and coordination, so he’ll be delighted to know you’re happy with the result.

Thanks for choosing us and for the high recommendation. Enjoy your beautiful new space!

Best regards,
The Kitchen Depot Falkirk Team

Classificada 5 em 5 estrelas

Value for money and a Stress free experince.

The experience was brilliant from start to finish. The showroom is well stocked and Ollie was very knowledgeable about the choices on offer. There was no pushing from them just advice on what would work best for our space. Excellent value for money and having looked at all the ‘big’ brands for kitchens much better quality! Also, the fitting team were excellent, happily coming back to make some tweaks!
A really easy stress free process, I cannot recommend the Kitchen Depo highly enough.

16 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the brilliant review! We are thrilled to hear you had such a stress free experience.

It is wonderful that Ollie could help you find the perfect fit and that you are enjoying the high quality of your new kitchen. I will be sure to share your praise with the fitting team as well. Thank you for the high recommendation!

Classificada 5 em 5 estrelas

Kitchen Depot at Bishopbriggs.

We have been delighted with our whole experience with Kitchen Depot at Bishopbriggs from the first time we visited the showroom until the day it was fully fitted and we could use it for the first time! Jill really listened to all our requirements and came up with a super design. She was endlessly patient as we tweaked her design until we were satisfied and it was within our budget. Willie and Ronnie were so hard-working and considerate when they were fitting the kitchen: they kept to the schedule and overcame any obstacles with a smile.
The finished kitchen is a dream come true, I love cooking in it as it feels so much more spacious than our previous kitchen, also the quality is fantastic. I especially love the walk-in corner pantry. We just have one small snag which is being dealt with. What was best was having the peace of mind of Jill doing the project management. Everything was taken care of by her.

26 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the wonderful feedback! We are thrilled that your new kitchen is a dream come true and that the corner pantry is a hit.

It was a pleasure for Jill to bring your design to life, and we will be sure to pass your praise along to her, Willie, and Ronnie. We are so glad the process was stress-free for you and that you are enjoying the extra space. Happy cooking!

Classificada 5 em 5 estrelas

Kitchen of dreams - An amazing service from start to finish…

An amazing service from start to finish no sales pressure just great advice and a design of your kitchen. We couldn’t believe what has been achieved with our small kitchen and the whole new style has given us an open plan kitchen of our dreams Jill in the Bishopbriggs store has looked after us well the pre and after sales have been great and their fitters really know their stuff and really take care of your home during all
Of the work! We were so impressed with my mums kitchen we had no hesitation in going back to the bishopbriggs store for our own! Would highly recommend you go visit you may perhaps get quoted cheaper elsewhere but I guarantee you won’t get this quality of kitchen or service anywhere apart from here

26 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the amazing review! We are thrilled that we could give you the open-plan kitchen of your dreams, even in a smaller space.

It is such a compliment that you chose us again after your mum’s kitchen project. I will be sure to pass your kind words on to Jill and the fitting team. We truly appreciate the recommendation and hope you enjoy your beautiful new home!

Classificada 3 em 5 estrelas

Important read if thinking is using

Updated review - after the speaking with the owner who is rectifying issues and we are satisfied with his help. He was incredibly understanding and sympathetic with our problems and could see where communications had failed with customer services .

This is a long read but if you are thinking of going with Kitchen Depot be warned !!!

Please be aware if using kitchen depot based in Shrewsbury and Telford - we purchased our kitchen from them and it was fitted in August 2024. The first problem we had was the day the appliances were meant to arrive, we discovered the sales person there had forgotten to order them and was on holiday . We were left to sort this problem which we did but it ended up costing more. It was then discovered that the fridge freezers plug would not reach- whilst this wasn’t ideal we needed to be able to have access to switch it off if needed. We provided a surge protection extension lead to protect it and the house . Fast forward to less than 12 months the fitted soft close pantry wasn’t closing - fitter came out and couldn’t find issue . Then a few months after that one of the hinges literally ripped out of the cupboard and couldn’t be screwed back in as it was spinning . The cupboard had failed . We were told we would be sent something in the post to fix it . However our argument was if we do it wrong and cause damage we would be liable . Then (honest to god this is a true story ) 4 weeks ago our fridge freezer was making a very load noise then went bang !!! It was switched off and we knew it needed repair (it had a 5 yr warranty and was purchased in August 2023) however when pulling out the fridge we discovered they had cut the lead of the extension lead and removed the plug off the fridge and spliced them together . This voided out warranty so we had to purchase a new one . Kitchen Depot were called several times about all of these issues and said they would call back but never did. After chasing they told us on Monday that if we don’t repair the cupboard ourself we would be charged by the fitter to fix it- when we asked about the warranty on the cupboards were were told we only actually get 1 yr warranty in the cupboards and that it was between us and the fitter . However when questioned “what does the warranty cover”? They couldn’t answer and actually said “well after 18 months you expect wear and tear “🤬🤬🤬🤬 this is disgusting with how much it cost.
In relation to the fridge freezer they say it isn’t them and don’t want to know
Right so let’s recap :
1)Customer services are crap - you will be chasing them for weeks unless they want your money then they are very responsive . When you are continually having to chase them they get shitty, no notes are ever taken so every time you call up you have to go over the issues again and again and even though promised they never call back !!!
2) the warranty they say you have you don’t !!! Ask lots of questions about this !!!
3) They provide fitters for your kitchen (I want to add here our fitter was brilliant - they are blaming him for their cupboards and materials failing ).
They will not accept any responsibility for errors or failings or errors .

We trusted them with our first kitchen design , we trusted them with an incredible amount of money . If I could turn the clock back we would have gone somewhere else ….

25 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Hi Kelly

We are so disappointed to read the comments in your review and wanted to take the opportunity to address them here as we have been unable to reach you by mobile and email.

At The Kitchen Depot we genuinely strive to deliver the best customer service, customer experience and quality products and have built our reputation on 25 years of thousands of happy customers.

Just to add clarity to some of the issues that you have included in your review:

Cabinetry and Warranty

The specific units that you purchased are covered by a 10-year warranty. While the products have a long-term warranty, independent fitters provide a one-year guarantee on their installation work. As your kitchen was fitted in August 2024, a return visit falls outside that labour guarantee and is subject to the fitter’s call-out fees. We choose our network of fitters very carefully and in this instance, I believe the fitter kindly offered a video consultation to guide you through the fix and I believe the outcome was successful.

Electrical and Appliance Issues

The issue regarding the fridge-freezer wiring is a matter we take very seriously. However, as the modification of the plug was an action taken by a subcontracted electrician, we cannot be held responsible for the voiding of the manufacturer’s warranty. We do want to help where we can and have been proactive and persistent in chasing these subcontractors on your behalf to ensure they remain in contact with you to reach a resolution.

Customer Service Standards

As mentioned earlier, exceptional customer care is a priority for our business, and we are surprised and saddened to hear that you feel let down by our communications. We have tried to make contact multiple times to understand more but have been unsuccessful. If you would like to discuss the matter further, please contact the showroom or our Sales Director, Chris McCay.

We remember your kitchen well and how delighted you were with it at completion. We hope we can help to resolve these issues and not tarnish something that you loved so much.

Classificada 5 em 5 estrelas

Kitchen Depot Ayr (five stars)

Allan at the Kitchen Depot Ayr made my whole experience of purchasing my kitchen very easy.
From the moment he came to measure up until the finished product, everything went like clockwork.
The tradesmen were all very respectful of my property and all communicated with each other.
I would have no hesitation in recommending Kitchen Depot to anyone

3 de fevereiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you for the fantastic review! We are so glad Allan and the installation team could make your journey with The Kitchen Depot so smooth. Your recommendation means the world to us. Thanks for choosing The Kitchen Depot Ayr!

Classificada 5 em 5 estrelas

Excellent customer service

Kitchen Depot in Falkirk provided excellent customer service throughout the planning and installation of my kitchen. I would definitely recommend them to anyone looking for a new kitchen.

26 de janeiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the kind words! We’re thrilled to hear that you enjoyed the process from planning to installation. Our Falkirk team takes great pride in making sure every detail is perfect. Enjoy your new kitchen, and thank you for recommending us.

Classificada 5 em 5 estrelas

First class professional service

Just had a complete kitchen installation including small extension from Bishopbriggs Kitchen Depot. Jill (Kitchen Designer) totally absorbed what we were looking to achieve and gave us some innovative design ideas which I would never have thought of. There was no pressure just an abundance of solutions to fit the budget. Davie the lead fitter was a breath of fresh air with his approach to the build and installation keeping us up to date at every stage. Davie and his team were meticulous and determined to make the whole process seamless. I feel they went the extra mile . I needed a company that would do everything design, demolish, build, plaster, plumbing, electrics, and flooring. Quality of products awesome no MDF here. I now have my dream kitchen and absolutely delighted with the end result, couldn’t recommend Bishopbriggs Kitchen Depot enough!

16 de fevereiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

We couldn’t be happier for you! Hearing that Jill’s designs and Davie’s craftsmanship helped create your dream kitchen is exactly why we do what we do. Thank you for choosing us for such a big project; it was a pleasure working with you!

Classificada 5 em 5 estrelas

Dream Kitchen

Well what can I say from the beginning working with Clare our designer at Kitchen Depot at Cambuslang who has the patience of a saint to the kitchen fitters lead by Stewart who was fantastic and his team of tradesmen that were involved were fabulous easy to talk to and understood exactly what we needed and wanted done. Nothing was a problem, would recommend Kitchen Depot to anyone thinking of either upgrading or re-modelling their kitchen.

9 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Clare, Stewart, and the rest of the team. We’ll be sure to pass your thanks along to everyone at the Cambuslang branch. Enjoy your new kitchen!

Classificada 5 em 5 estrelas

Great team and communication every step…

Great team and communication every step of the way. From measuring up, planning through to installation we were kept notified all the way to job completion, and what a fantastic kitchen we have in our small house. Colourful, brighter and more space...Rob and his team worked wonders and at a price that the Big boys could not match.
Thank you all at the Kitchen Depot Rosyth.

13 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you for the fantastic review! We are so glad Rob and the team could help make your kitchen feel brighter and more spacious. It was a pleasure working with you at every step. Enjoy your new space!

Classificada 5 em 5 estrelas

Kitchen Depot Letchworth. Excellent products and services.

We used Kitchen Depot Letchworth to carry out a complete kitchen removal and new installation. We chose Kitchen Depot after getting 3 quotes and decided that the design by Chloe at Kitchen Depot was the best and the price was competitive. The 3d images provided at the start closely match the finished kitchen and we are delighted with the end result. Their communications throughout were excellent. The quality of the kitchen units is excellent too. Special praise must go to Rob who removed the old and installed the new kitchen and designed and fitted some bespoke elements. Quartz worksurfaces installed by Italia Stone are also superb. Flooring by associated company EW Flooring is excellent too. Many thanks to Chloe, Jess and all the team.

13 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

We are delighted you are happy with the end result. It was a pleasure working with Italia Stone and EW Flooring to ensure every detail, from the quartz to the floors, was spot on. Thank you for choosing us over your other quotes. We take great pride in our competitive pricing and top-quality units!

Classificada 5 em 5 estrelas

Kitchen Depot- Hemel Hempstead

We recently had our kitchen renovated by Kitchen Depot (Hemel Hempstead), and the whole experience was fantastic from start to finish.
From the very beginning, the design process with Wesley and his lovely family was smooth and enjoyable. They were incredibly welcoming, knowledgeable, and really took the time to understand what we wanted from our new kitchen. Their advice and attention to detail helped bring our vision to life.
When it came to the installation, Jack and his team were brilliant. They fitted the entire kitchen to a very high standard and were always friendly, professional, and easy to communicate with. Nothing ever seemed too small or too much trouble for them—they consistently went out of their way to make sure everything was completed perfectly.
The whole team made the process stress-free, and the final result is a kitchen we absolutely love. I would definitely recommend Kitchen Depot to anyone considering a kitchen renovation, and I wouldn’t hesitate to use them again in the future.

Emma Edwards

10 de novembro de 2025
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the 5-star review! We are absolutely thrilled that you love your new kitchen.

It was a pleasure for Wesley and the family to help bring your vision to life, and we’re so glad Jack and the fitting team made the installation seamless and stress-free. Your recommendation means the world to us!

Enjoy your beautiful new space, and thank you for choosing Kitchen Depot Hemel Hempstead.

Classificada 5 em 5 estrelas

New Kitchen & Fitted By Excellent Fitters

We purchased a kitchen from The Kitchen Depot, Hillington, Glasgow and from first visit, to designing with Marcus, to fitting, everything has been first class.
The kitchen fitters, Douglas and Paul have fitted a kitchen which is above our expectations.
Douglas, the senior fitter, effectively coordinated all the required tradesmen, plumber, plasterer, electrician, so that our kitchen was completed hassle free in 5 days.
Both Douglas and Paul went above and beyond and showed outstanding professionalism and knowledge to fit our kitchen, dealing with any fitting hurdles that presented.
Nothing was a problem and both always had a ‘can do’ attitude to complete the job to our full satisfaction.
I would have no problem in recommending The Kitchen Depot to friends, family and others and imo Douglas, the senior fitter, is one of the calmest and most knowledgeable tradesmen I have ever encountered.
Thank you for giving us a kitchen we didn’t think was possible. The quality of the kitchen is so much higher than expected.

10 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for the glowing review! We are absolutely delighted that we could deliver a kitchen that exceeded your expectations.

It’s wonderful to hear that Marcus made the design process so seamless, and we will be sure to give a special shout-out to Douglas and Paul. They take immense pride in their "can-do" approach, and your kind words about their professionalism and calm expertise will mean the world to them.

We’re thrilled that the coordination of the trades made the project hassle-free for you. Enjoy your beautiful new kitchen in Hillington!

Classificada 5 em 5 estrelas

The most positive experience with the…

The most positive experience with the friendliest staff I have encountered. Just reached out for support re integrated washing machine after an installation 10 year ago and met with the most responsive assistance I could wish for and issue wasn’t even their responsibility, Solved like a dream. 10 years later kitchen still looks brand new, was very affordable then, quality indeed x Thank you so much Yvonne and team at The Kitchen Depot Hillington.

2 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

What an absolute treat to hear from you after 10 years! Thank you so much for such a glowing review.

We are delighted to hear that your kitchen is still looking brand new—it’s a true testament to the quality we strive for. Yvonne and the rest of the Hillington team were more than happy to help with your washing machine; we believe that once you’re a Kitchen Depot customer, you’re part of the family for life!

Thank you for your continued support and for sharing such a "dream" experience with us.

Classificada 5 em 5 estrelas

Kitchen depot Hillington, Marcus Faulkner.

Please note this review is specific to the product/design consultant we dealt with at the kitchen depot Hillington.
This is not a review of the kitchen depot as ultimately we did not purchase our kitchen from them.

We dealt with Marcus Faulkner from our initial contact and subsequently several times afterwards. Marcus was absolutely fantastic, a credit to the kitchen depot. He helped enormously with a design, made suggestions when asked for his professional opinion and his communication was first class. Any time we were promised a design update, question answered etc it was always given in the time frame agreed. Marcus went out of his way to source a worktop my wife liked, even though it was not a range the kitchen depot offered. In the end we came down to choosing between two kitchens, one being from a competitor. They were similarily priced and the only reason we went with the competitor was one slight detail on their kitchen which my wife loved.
We would recommended Marcus unhesitatingly for the way he dealt with us and his communication.

7 de fevereiro de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for this incredibly kind and honest review. While we’re sorry we didn't get to complete your project this time, we completely understand that those final little details are what make a kitchen feel like home!

We are so proud of Marcus and the "above and beyond" service he provides. It’s wonderful to hear that his communication and effort to source that specific worktop made such a positive impact. He truly is a credit to our Hillington branch, and we’ll be sure to pass your lovely comments along to him.

We wish you all the very best with your new kitchen and your home renovations!

Best regards,

Classificada 5 em 5 estrelas

What a great service we received from Kitchen Depot Wolverhampton

What a great service we received from Kitchen Depot Wolverhampton, from our initial meeting with Ben in their showroom, to site survey, design, delivery, installation & sign off, everything ran smoothly and on-time.

Our kitchen was an unusual design, and we wanted something different, as storage space was limited. Over the past couple of years we had spoken with a number of kitchen companies who had basically offered the same design as we had, with new cupboards etc, nothing different.

Ben at Kitchen Depot Wolverhampton listened to what we were saying to him, and came up with a unique design, which not only maximised storage space, provides a larger floor space, but looks great as well.

We did tweak the design a little which was never a problem with Ben and finally settled on, what we thought, was a very competitively priced kitchen.

Aaron, the kitchen fitter, also surveyed the kitchen before work began, to make sure he understood our requirements. Aaron arrived on time every day, worked a full day, and tidied up before leaving. The morning of the 1st day he carefully stripped out our original kitchen (we had a buyer for it so didn't want it damaging) and cracked on with the installation of our new one.
We cannot fault Aaron's work ethic or his attention to detail.
Around 10 days after the kitchen was completed, Ben came round to sign it off and see if there was any minor snagging we had found, there was only one which is being attended to.

Overall, a great process from beginning to end with absolutely none of the problems sometimes heard of from different companies.

We would not hesitate in recommending Kitchen Depot Wolverhampton.

Thank you Ben & Aaron from Kitchen Depot Wolverhampton

7 de março de 2026
Opinião espontânea
logótipo da The Kitchen Depot

Resposta da The Kitchen Depot

Thank you so much for this wonderful feedback! We are absolutely delighted that we could provide the "something different" you were looking for.

It’s great to hear that Ben was able to create a unique design that maximised your space—he loves a challenge, and we’re so glad the final result met your expectations. We will also be sure to pass your kind words on to Aaron; he takes great pride in his work ethic and attention to detail, especially when it comes to keeping a tidy workspace!

Thank you for choosing The Kitchen Depot Wolverhampton and for your unhesitating recommendation. Enjoy your beautiful, one-of-a-kind kitchen!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais