My wife ordered two very bright kitchen lights from this company. I was given the task of fitting them. I’m an electrical tester for a national charity. The quality was awful. They were ver... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My wife ordered two very bright kitchen lights from this company. I was given the task of fitting them. I’m an electrical tester for a national charity. The quality was awful. They were ver... Ver mais
A empresa respondeu
Fantastic value for money, they look fabulous and have had lots of compliments. Really brighten up our garden. Delivery was really quick too! Will definitely buy more especially with the great cus... Ver mais
The order process was simple and straight forward. However I was not able to give you a review as I have not yet got the lights fixed due to unavailability of electrician, hence not sure how they wi... Ver mais
Having just had the front of our house partially rendered in white I was looking for some black wall lights which shone both up and down. I was very excited when I found some on ‘Lights4You’ website,... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A few days after ordering I received an email to say the order had been cancelled 'at my request'.
A bit confused I mailled back to say I hadn't cancelled the order, so I then received a response saying that the item was out of stock, that's the last I've heard so I don't know if the item is back in stock or permanently discontinued.
Will look elsewhere........

Resposta da Thelights4u
The order process was simple and straight forward. However I was not able to give you a review as I have not yet got the lights fixed due to unavailability of electrician, hence not sure how they will work at the moment.
I was really impressed by the quality of my garage lights which I purchased - however it was the quality of packaging and spread of delivery that made me most impressed.
Well reused packaging to meet good environmental approaches too.
Edited : change from 1 to 2 stars.
At the back of this review the company contacted me. Without being given an option the lights were refunded.
Unfortunately my mum needs the lights.
So still very unhappy.
If the company would like to contact me again and help I would be so very grateful.
The delivery was weeks late, so the building work was delayed for completion. When arrived, the box was crushed, and all 6 lights I ordered were badly damaged. The electrician said they were unusable. I’ve tried ringing and no response.
Incase someone wants to resolve this My order number is TL4U#5667
Please note : I only completed this review because I received an email from the company asking for one. It confused me why they ask for a review when there is an issue.
The lights are beautiful I really would recommend this company. And the products are beautiful. The Delivery service is fast as well I will be shopping with you again thank you Michelle
Great lights at a super price and fast delivery
The string lights arrived for my Pergola they look very pretty and I am very happy. Only downside was one of the bulbs went out pretty much straight away but other than that a lovely set of lighting!!!
Easy to find the products I wanted. Great communication. Order arrived on time. This is my second order with this company and would use them again.
Great company to deal with product as advertised amazing differance keep up the good work on your product advertisement.
Brilliant service and great lights . Put two up in grooming shed and what a difference it made to trimming.
Have told a few friends about them
Very disappointing experience
I ordered a 60m set of festoon lights which was advertised as having 78 bulbs. When they arrived, the product I received did not match what I believed I had ordered from the listing.
What should have been a straightforward purchase turned into a lot of unnecessary hassle. I had to contact the company, go backwards and forwards explaining the problem, arrange to return the lights and pay the return postage myself initially. I also had to include paperwork with the return and make sure I had proof of postage and tracking.
The lights were returned and received by the company, and I did eventually receive my full refund of £65.99. However, I then had to chase the separate refund for the return postage that I had been told would be reimbursed.
The whole experience was far more stressful and time-consuming than it should have been, particularly when the issue arose because the product received did not match my expectations from the listing.
Unfortunately, the experience has put me off ordering replacement lights from the company, and I won't be purchasing any more this year.

Resposta da Thelights4u
Having just had the front of our house partially rendered in white I was looking for some black wall lights which shone both up and down. I was very excited when I found some on ‘Lights4You’ website, and the price was very good. I ordered two of them and was delighted when they arrived the following day. The look very classy on the wall outside. Also our electrician found them easy to fit.
Fantastic value for money, they look fabulous and have had lots of compliments. Really brighten up our garden.
Delivery was really quick too!
Will definitely buy more especially with the great customer service.
Speedy delivery and a good priced product
DO NOT USE THIS COMPANY!!! I cannot belive that a company can charge someone 10% to check the lights that have been returned due to ordering the wrong ones and to charge over 5 pound to send back unreal !!!! my sister rang with in 3 mins to say she'd ordered the wrong ones could i cancel the order and they said no it's been dispatched end off so my sister recived and sent it straight back "BOX WAS NEVER OPENED " I've never heard of a company ever charging someone 10 % to check a product this is day light robbery stay clear of this company she still hasn't received her refund on postage as promised! What an absolute disgrace of a company

Resposta da Thelights4u
Stay away from this company. Ordered the wrong item so I messaged them within 2 minutes to say can I cancel the order and re book the correct item. Nope already sent out. Blatant lie cause it wasn’t sent out till 1 hour later. Item received so sent it back. I had to pay £5.45 postage. They told me to keep receipt and they will refund the postage. Another lie. Nope didn’t get it. I had to fight for the refund. Finally got it but the stress with this company is not worth it. Stay away!!! Not worth it. Cheap item as well. Looked like it was from Temu.

Resposta da Thelights4u
Poor company
Lights sent were some Temu/Amazon knock off. Not what I expected for the price tag. The lights didn’t even work. Asked to return, had to pay £9 myself to return. Trying to chase a refund they’ve had for over a week.

Resposta da Thelights4u
Ordered off their website and an amazon package arrived with completely different, cheaply manufactured lights. I had to chase them repeatedly to return the lights and then again chase them for my refund. Avoid the hassle and buy elsewhere.

Resposta da Thelights4u
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.