The Luxury Bed Company Opiniões 

1008
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Having bought 3 beds with TLBC in the past, we’ve had previously great experiences. However with our most recent purchase of a Marina children’s bed, there is a big gap in the corners of the bed where... Ver mais

Classificada 5 em 5 estrelas

I had my bed delivered today and just wanted to say WOW!! I’ve purchased a few beds from The Luxury Bed Company over the years for myself and my kids, and they never fail to impress. From the m... Ver mais

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Classificada 5 em 5 estrelas

Ordering process was thorough- I was called to check all the dimensions and the delivery info (ie the stairs) The delivery was prompt, the delivery team were efficient and tidy The bed itsel... Ver mais

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Classificada 5 em 5 estrelas

The bed was delivered to Auckland, the first piece of furniture to arrive in our new apartment. Made up the bed with the sheets that came with the package deal and fell into bed for a wonderful sleep.... Ver mais

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Welcome to The Luxury Bed Company. We are furniture experts specialising in beds and sofas. With an incredible range of choice all our products can be customised to your liking with a huge range of fabric choices.


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4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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4,5

Todas as opiniões

(1008)

61 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We recently purchased a luxury bed

We recently purchased a luxury bed, and we couldn't be more delighted with our experience. The quality of the bed is superb, providing unparalleled comfort and elegance. What truly set this purchase apart was the exceptional customer service we received from Callum, the Operations Manager. Callum went above and beyond to ensure we were satisfied, providing knowledgeable advice and a seamless shopping experience. Highly recommend both the product and the outstanding service!

3 de junho de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

First Step

Popped into the Showroom WOW to see the beds in the glory amazing.

Decided on the Sensatori X bed , went to place my order on line and forgot which mattress I needed ,rang and spoke to Callum he confirmed want I needed explained everything fantastic help.
So I have now placed my order great service so watch this space and keep you updated on what happens next.
Sharon Burke

4 de junho de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

ITS GIVING 10/10 QUALITY AND SERVICE!

ITS GIVING 10/10 QUALITY AND SERVICE!! THANK YOU SO MUCHHHH ❤️❤️❤️

2 de maio de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Amazing quality, very impressed

I received my toddler son’s bed today, I just wanted to pass on my thanks to the delivery drivers. They called the night before to confirm the time of arrival and arrived promptly today. They handled the bed with care and it was assembled so quickly and without any fuss. They also ensured that they didn’t bring any dirt in from outside and with living on a new build site it’s virtually impossible.

I was really impressed with their service and of course the quality of the bed so thank you again ☺️

25 de abril de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Delighted!!!!

I received delivery of my bed on Wednesday and I absolutely LOVE IT!!!!

I will say that everything from ordering, customer service, delivery and installation went seamlessly and I'm so thrilled to have this bed in my master suite!

I'm a Scot living in California and I've hunted high a low for a bed like this, especially a bed with storage underneath. I have a memory foam mattress which needs a solid base to sit on and the options here are so limited it's mind blowing!!! Usually you need to box base, a metal frame and a bed skirt/valance (gross) and spend your life stubbing your toe on the metal frame!! For a country so advanced you would think they would have come up with other options by now!!!! So when I saw you delivered to the states I was like "yes please, I'll have one of those" 🙋🏻‍♀️ I showed my interior design friend the bed yesterday and she was so shocked at the quality and the price!!! She says that I should join your company and start selling the beds in the USA (I used to be in sales so when I showed her the bed it was a total sales pitch haha)

Anyway im sure you can tell that I'm a delighted customer, if you ever open a show room in Southern California I'm your girl!! (Joking but sort of not joking?!)

3 de abril de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Fabulous Products

Easy to order and when I had a question someone came back to me and were very helpful. Looking forward to getting my new bed & Mattress

4 de abril de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

I've not even had my bed delivered yet…

I've not even had my bed delivered yet but I have absolutely no doubt the service will be continued. I've dealt with a few people via email and telephone and everytime the service has been perfect. You feel that they have the time for you, that they want to help and make you feel important as their customer. I don't actually know if it's a family or friend ran business but whatever they are they are working well together and smashing it. I honestly could speak highly enough. If this review stays you know the delivery and bed were perfect too 👌 thanks guys you really have helped what is a stressful time in my life be easier.

20 de março de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Had great shopping experience

Had a great shopping experience, was helped by Joe, he was patient with me as i took a bit of time to decide what i really wanted

26 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Great service and Joe was super…

Great service and Joe was super helpful! Thank you

7 de março de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Just purchased my dream bed from this…

Just purchased my dream bed from this amazing company and all their staff. Joe you have been so helpful, kind, patient and guided me with my vision every step of the way with my order. Thank you! Highly recommend x

1 de março de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Can’t wait to sleep in our new bed tonight!

We found this company on Instagram as I was just starting the planning process for our bedroom renovation last fall.

The process to order was seamless, as well as communication back and forth to verify my choices and ask questions. We are in the US and I completely understand growing pains, such as delivery/shipping delays out of the company’s control. Delivery took a bit longer than I would like but it was completely worth it as the bed was delivered and assembled today. It’s absolutely beautiful and very well made.

Joe and Callum answered my emails promptly each time I asked for an update. The delivery team was very professional and thorough. They assembled the bed in about 30 minutes and were very efficient and cleaned up all the packaging.

We are very excited to be sleeping on a bed tonight and we will definitely make purchases with this company again in the future. Thank you to the whole team!

27 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Excellent service and excellent…

Excellent service and excellent delivery. Really friendly guys who helped take the bed up some tricky stairs and put together nicely in my daughters room. Will be purchasing again for my room very soon!

27 de abril de 2023
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

The whole process was so simple and…

The whole process was so simple and straight forward. Callum was really knowledge and so helpful. Highly recommend! Thanks again Callum.

27 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Customer Service 5* cannot fault

Customer Service 5* cannot fault, more than helpful with our questions. Delivery of the bed was super fast and efficient - no complaints at all and absolutely in love with the new bed! Highly recommend

15 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Amazing company - would definitely recommend

Amazing company.
We had been saving for a while for a new bed and Megan was really helpful when we were planning what materials to buy and provided images of our ideas which were not on Instagram.
The order process was very clear and great communication regarding requirements to ensure no hiccups on delivery.
Delivery was incredibly efficient too - an accurate delivery time provided the day before and it was constructed within 30 minutes, with a demonstration given on how to use the gaslift storage. Megan even kindly sent us instructions on how to assemble and de-assemble the bed in case we move house in the near future.
We are very impressed with how sturdy and good quality the bed is too! No complaints and would definitely recommend to friends

7 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Classificada 5 em 5 estrelas

Payment issue

Iv been having problems with payment on the online order form . Called twice and spoke to Cameron who guided me through the process. So far so good , waiting on delivery now

12 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Hello Jacqueline, Thank you so much for taking the time to leave your review your kind words are massively appreciated!!!

Classificada 5 em 5 estrelas

Stunning bed

Thank you to The Luxury Bed company. My second bed from them and stunning every time! The Customer service from Callum and Megan was wonderful and the whole team does a fantastic job keeping you updated. The guys who built my bed were efficient and friendly! Overall a 5 star service!!!

13 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Hello Tara, WOW thank you so much you have made mine and Megs day ill be sure to pass the feedback onto the assembly team also, have a great day!

Classificada 5 em 5 estrelas

The bed was delivered within the time…

The bed was delivered within the time slot they gave me and was put together so quickly! The quality of the bed is PERFECT, even better in real life and definitely worth the wait! Looking forward to having the best sleep!!

7 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Hey Clarisse, we do put allot of time and effort into making sure the items we manufacture are PERFECT so happy to see you are pleased with your purchase!

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, 100% recommend

5 de fevereiro de 2024
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Resposta da The Luxury Bed Company

Hey Baylee we do work tirelessly to continuously improve our customer service I'm over the moon you have taken the time to leave us a review!!

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