Ordered precision 1 disposable lens. The optical store was offering the best price (by far). Really needed the lenses quite quickly as I stupidly ran out of stock, lucky the whole purchase was s... Ver mais
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Ordered and delivered super fast basically next day. I’m a repeat customer and have purchased from The Optical Store in June 2025. They were a few days slower back then but have definitely learned and... Ver mais
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Excellent Service. Received my Ray Ban Bill which are perfect and at the best online price available with free delivery within 24 hours of order via RM tracked. A truly outstanding online experienc... Ver mais
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Easy repeat online contact lens order requested yesterday and incredible delivery today before 09:30am. Delivery was foc as my order was over the threshold value. Arrived exactly as ordered next day.... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Informações de contacto
4,9
Excelente
239 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good price and prompt delivery
My contact lens solutions were delivered ahead of schedule and the price I paid was very competitive. I would be very happy to use the company again.
14 de março de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the great review, Lynne! We’re delighted your contact lens solution arrived ahead of schedule - we always like it when deliveries beat the clock. Glad you found the price competitive too, and we look forward to welcoming you again at The Optical Store.
Great service.
Ordered 10 months worth of daily contact lenses. Competitive price and arrived in good time. This is my second order with The Optical Store. Very satisfied so far and will order with them again.
11 de março de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the kind words, Berk. 10 months of clear vision sounds like a pretty good investment to us. We’re delighted you chose The Optical Store again and we look forward to welcoming you back when it’s time for the next refill!
Excellent
Excellent, Royal Mail lost the parcel they went above & beyond to get my lenses to me in time for my holiday
They’ve gained a regular customer
5 de março de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for your review Lynn! Even when parcels decide to go on their own adventure, we’ll always do our best to get your contact lenses where they need to be. We’re so glad they reached you in time for your holiday and really appreciate your support. We look forward to welcoming you back again soon!
Excellent service
Excellent service. My uploaded prescription was incorrect, and they promptly emailed me to resolve the issue. I will definitely recommend it to my friends because the prices are great.
3 de março de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the great review! We’re glad we could quickly spot the prescription mix-up and get everything sorted. At The Optical Store, we aim to offer affordable contact lenses with attentive customer service and we really appreciate the recommendation. We look forward to welcoming you back again soon!
Good Service
Website worked well, ummwdiate order email confirmation, fast delivery
27 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for your feedback Andrew. We’re delighted you found The Optical Store easy to use and that your order was confirmed and delivered quickly. We look forward to welcoming you back again soon!
Really good service and quick delivery.
27 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the great feedback! We’re delighted you experienced quick delivery and reliable service from The Optical Store. We look forward to welcoming you back again soon!
Great experience
Great ordering experience, speedy delivery and superbe after sales service if needed. Would highly recommend.
26 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for your great review! We’re delighted you had a smooth ordering experience and received fast delivery. Providing reliable after sales support and affordable contact lenses is always our goal at The Optical Store. We look forward to welcoming you back again soon!
Competitive prices and very efficient…
Competitive prices and very efficient from order to delivery.
Will 💯 start up a subscription on my next purchase.
16 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thanks so much for the kind words Adam! We’re really glad everything went smoothly, from order to delivery. We look forward to welcoming you back again with your contact lens subscription!
As good as it gets .
Rapid next day delivery at a good price . Superb and prompt customer service , nothing is a problem , very helpful .
16 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for your review Brian. We’re pleased your order arrived quickly and that you found our customer service prompt and helpful. The Optical Store focuses on affordable contact lenses with fast, reliable delivery and support. We look forward to welcoming you back again soon!
Best market price
Best market price. Offered 5% off for subscribing, hopefully this will lock in the low price for the next year. Free delivery was offered with a 3 to 5 worki g days but arrived the following day which was fantastic.
19 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thanks so much for the kind words, John. We’re really glad you're enjoying the benefits of our contact lens subscription and that your order arrived even sooner than expected. We look forward to welcoming you back again soon!
5 stars for The Optical Store
5 stars for The Optical Store from me. Super fast delivery of my usual contacts and website was very straightforward and easy to navigate. Will use again!
19 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the 5-star review Laurence! We’re delighted your usual contact lenses arrived quickly and that you found The Optical Store website easy to use. Providing fast delivery and a simple ordering experience is always our goal. We look forward to welcoming you back again soon!
Transaction was so easy and sunglasses…
Transaction was so easy and sunglasses arrived 2 days after purchase for a great price
19 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Easy ordering and speedy sunglasses delivery; just what we like to hear! Thanks for choosing The Optical Store Nicholas - we look forward to welcoming you back again soon!
Resposta da The Optical Store
Thanks for taking the time to leave us a review Adriana. We look forward to welcoming you back again soon!
I always shop around when I need to…
I always shop around when I need to stock up , Optical store were the same price as other suppliers but gave a discount for new customers. The delivery was within 3 days and also they offer a discount if you order again .
14 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the great feedback! We’re pleased you found The Optical Store competitively priced and were able to benefit from our new customer discount. Providing affordable contact lenses with fast delivery is always our aim. We look forward to welcoming you back again soon!
Best price I could find. Quick delivery.
I ordered multifocal contact lenses, the optical store had them at the cheapest price I could find. The lenses were delivered two days later. Thanks you!
9 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thanks so much for your kind words! We’re really glad you found your multifocal contact lenses at a great price and that they arrived within a couple of days. We appreciate you choosing The Optical Store!
Efficient service and great price
Efficient service and great price. Although a long term user of daily lenses, this was my first order from The Optical Store, prompted by their pricing. Order processed and shipped quickly with the delivery following just a few days later. Cannot ask for more than that - simple, easy order process with efficient service for a very competitive price.
11 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for the detailed review Robert! We’re delighted you chose The Optical Store for your daily lenses and that our pricing and quick delivery met your expectations. Providing a simple ordering process, competitive prices, and efficient service is always our goal. We look forward to welcoming you back again soon!
Great price ( got 10% off) as a new…
Great price ( got 10% off) as a new customer!!! Delivery by Royal mail in a few days.
11 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Thank you for your review. At The Optical Store, we focus on affordable contact lenses and reliable delivery, so we're glad to hear we ticked both boxes for you. We look forward to welcoming you back again soon!
Excellent service
Excellent service. Next day delivery
Very impressed.
7 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Excellent service and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Cant fault the whole process
Cant fault the whole process - without doubt value for money - cheapest I could find - delivery within 3 days of order.
Thank You and Well Done
7 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Great value and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Excelent service made a payment and…
Excelent service made a payment and recived contact lenses 2 days later.
7 de fevereiro de 2026
Opinião espontânea
Resposta da The Optical Store
Fast, fuss free service is what we aim for - thank you for your great feedback. We look forward to welcoming you back again soon!
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