Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered precision 1 disposable lens. The optical store was offering the best price (by far). Really needed the lenses quite quickly as I stupidly ran out of stock, lucky the whole purchase was s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered and delivered super fast basically next day. I’m a repeat customer and have purchased from The Optical Store in June 2025. They were a few days slower back then but have definitely learned and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent Service. Received my Ray Ban Bill which are perfect and at the best online price available with free delivery within 24 hours of order via RM tracked. A truly outstanding online experienc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time ordering & very impressed. Excellent price & the quickest free delivery. My sunglasses arrived pristine & so gorgeous. Very happy!

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great experience

Ordered Acuvue contact lenses, a good price and the website is very easy to use. Received email confirmation of the order and they were delivered free within 48 hours. Impressed and will use again if the price remains competitive.

9 de janeiro de 2026
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Gary. We hope to see you back again soon!

Classificada 5 em 5 estrelas

Good service.

Order Blephasol delivered promptly and packed well. The price was competitive so I expect to repeat my order when these have been used.

3 de janeiro de 2026
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Peter. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Great Prices and delivery

I had been using another well known Contact Lense supplier and came across The Optical Store online. Their price was much cheaper than my current company and once ordered the lenses arrived within 4 days of placing the order which was great.

8 de janeiro de 2026
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Hugh. We are expanding our delivery network with next day delivery across many products, so we hope to be even quicker next time! We look forward to welcoming you back again soon.

Classificada 5 em 5 estrelas

I'm really impressed by this company

I'm really impressed by this company. Great prices and super fast delivery. 10/10 Thanks!!!

18 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Chris. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service even over Christmas it was less than 2 weeks.
My Ray Ban prescription glasses are spot on and amazing value well done guys thank you.

3 de janeiro de 2026
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review Gary. We’re so glad that you’re happy with your new frames and we hope to see you back again in the future!

Classificada 5 em 5 estrelas

All good. A+

Good price, fast service, lenses arrived perfectly packed. What’s not to like?

3 de janeiro de 2026
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Fuss Free Ordering

Fuss Free Ordering, Excellent Prices ,Fast Delivery I will definitely be ordering from The Optical Store Again

31 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Excellent value and incredibly…

Excellent value and incredibly efficient.

27 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

The best customer service

I ordered contact lenses recently, they are bespoke so I knew they would take a couple of weeks. After that time I sent a message to the Optical store for an update. They called within an hour to let me know that the manufacturer has had some issues. They offered to send me some to tide me over free of charge. They weren’t my full prescription but with a pair of readers which they also sent. It did the trick. A week later on Xmas Eve my original order arrived with a hand written note. What more can you ask. Great range of products at reasonable prices with amazing customer service. Thanks again and Merry Christmas

24 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks so much for taking the time to leave us a review, Kim. We’re thrilled that our team were able to assist you and we look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Perfect next day delivery

Perfect next day delivery. Would I use the optical store again. Yes 100%. I Ordered J&J contact lenses. 18 December at 15:12 hours. With free delivery. I was a little concerned as the next few hours the order just said processing and tbh thought the 2-5 days was going to be too long to wait. ( had it in my head I’d have to order a months supply with guaranteed next day delivery in advance of my original order arriving ) I receive an email saying your package has been received by Royal Mail and will be delivered the next day, they arrived 19 December at 12:45. Very happy and I’m subscribed to monthly deliveries.

19 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks very much for taking the time to leave us a review, Philip. We appreciate your kind words and positive feedback. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Great personal service

Great personal service. Quick response and deliveries quick.
Would highly recommend

19 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks very much for taking the time to leave us a review. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Bought many times, reliabls

Bought many times, Quick delivery and cheap prices compared to other sellers for contact lenses

18 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Omer. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

I absolutely love this business

I absolutely love this business , I save a fortune not paying for contact lenses through my high street opticians , they sell my exact prescription , base curve and diameter is all the same .

11 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Sam. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Best price on Acuvue Oasys

Best price on Acuvue Oasys. Ordered late on Saturday, order was processed on Sunday and shipped on Monday for delivery on Tuesday.

6 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review, Philip. We appreciate your feedback and we look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Fantastic easy ordering and next day…

Fantastic easy ordering and next day delivery. Can't say better than that

5 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Amazing service, support and delivery process!

Amazing service, support and speed of delivery of tailor-made contact lenses (toric varifocal). These normally take 3 weeks to be delivered, and The Optical Store managed, with their Midas touch, to ensure I received them in just 9 days!

Joe was courteous and professional, listened well and ensured that my order was processed the same day so that I could receive my lenses well in time before the festive season. What a star!

Great too that I was able to use a Black Friday deal, which made the purchase more economical.

So lovely to speak to a real person rather than placing an online order with an A1 facility (which is about as much use as a chocolate teapot!)

Thank you!

4 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks so much for taking the time to leave us a review, Sue. We’re thrilled to read your kind words, and we’ve passed your message on to Joe too. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Not a single thing to say bad about…

Not a single thing to say bad about this company Used them for months with no issues

3 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review Wilma. We really appreciate your kind words and we look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery, brilliant!

4 de dezembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review Linda. We look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Brilliant service and fast shipping

Brilliant service and fast shipping.
I was a bit unsure at first as I'd never heard about this company before.
I'll definitely buy from them again.

27 de novembro de 2025
Opinião espontânea
logótipo da The Optical Store

Resposta da The Optical Store

Thanks for taking the time to leave us a review Giuseppe, and for your first order with us. We look forward to welcoming you back again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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