Ordered precision 1 disposable lens. The optical store was offering the best price (by far). Really needed the lenses quite quickly as I stupidly ran out of stock, lucky the whole purchase was s... Ver mais
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Ordered and delivered super fast basically next day. I’m a repeat customer and have purchased from The Optical Store in June 2025. They were a few days slower back then but have definitely learned and... Ver mais
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Excellent Service. Received my Ray Ban Bill which are perfect and at the best online price available with free delivery within 24 hours of order via RM tracked. A truly outstanding online experienc... Ver mais
A empresa respondeu
First time ordering & very impressed. Excellent price & the quickest free delivery. My sunglasses arrived pristine & so gorgeous. Very happy!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Informações de contacto
4,9
Excelente
241 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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great discount and price prompt…
great discount and price prompt delivery
25 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Chris. We look forward to welcoming you back again soon!
Great price & rapid delivery.
Amazing service from The Optical Store and Royal Mail. Ordered online at 2pm and delivered at 1pm the next day.
Product price was competitive with good availability.
22 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review. We appreciate your positive feedback and we look forward to welcoming you back again soon!
Fantastic service
Fantastic service, I had my doubts when I saw the prices but honestly excellent customer service and genuine products. Thank you for quick delivery.
22 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Amjed. We’re glad we were able to put your mind at ease, and we look forward to welcoming you back again soon!
Excellent
Excellent customer service, fast delivery, and reliable and trustworthy. I made a mistake on a recent order and they went above and beyond to rectify it for me, even though it was all my fault. Won't be using anyone else for lenses again.
21 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review, Tip. We appreciate your kind words and we look forward to welcoming you back again soon!
Very impressed with my first order
Very impressed with my first order. Competitive price, super fast overnight delivery and easy ordering process. Top marks.
21 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Justine. We appreciate your kind words and we look forward to welcoming you back again soon!
ABS AMAZING SERVICE!!!
ABS AMAZING SERVICE!!!
Highly recommended. Prices are unbeatable and customer service is A*!!
10 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review CS. We look forward to welcoming you back again soon!
Great price and insanely speedy…
Great price and insanely speedy delivery (less than 24hrs!) Impressed!
8 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review. We look forward to welcoming you back again soon!
The first contact lense company I’ve…
The first contact lense company I’ve found with consistent pricing. Great service and super fast delivery!
6 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Eddie. We appreciate your feedback and we look forward welcoming you back again soon!
Very fast deliver and best priced…
Very fast delivery and best priced contact lenses
29 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Liz. We look forward to welcoming you back again soon!
Excellent experience
Excellent experience. Found while doing a search for lenses and used for the first time. Very well priced lenses and they arrived super quickly. Will use again.
31 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Sarah. We look forward to welcoming you back again soon!
Really good company
Really good company who reply to texts and calls and also deliver a really excellent service. Will always buy my lenses here- a thoroughly good company who deserves to be supported.
1 de novembro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Chris. We appreciate your kind words and we look forward to welcoming you back again soon!
Easy ordering & quick delivery
Easy ordering process, quick delivery and good price compared to other suppliers.
29 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks so much for taking the time to leave us a review Anne, we really appreciate it!
Very good service
Very good service. I placed order yesterday and received the parcel today, just within 24 hours. Besides, I placed an order with a wrong power, I called help Center immediately, the agent helped amended the order. I will place repeated order soon.
28 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thank you for taking the time to leave us a review. We're so happy our team were able to help you out and we look forward to welcoming you back again soon!
Experience
This experience from the optical store has been quick, and easy to navigate the perception. The contact lenses arrived very well packaged and arrived on time. The overall choice of contacts lessens is perfect helping people to make the right decision, as sometimes different brands may suit the eyes better!..and so have the opportunity to try different lessens.
Excellent service
Thank you.
23 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks so much for taking the time to leave us a review Helen. We appreciate your kind words and we look forward to welcoming you back again soon!
Brilliant Company!
Great website. best prices, Easy to order. Fast delivery within 2 day! Brilliant!
19 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review, M. We appreciate your feedback and we look forward to welcoming you back again soon!
Just received my 3rd order from the…
Just received my 3rd order from the Optical Store without any problems. They seem to be genuinely undercutting the other major online contact lens suppliers (by about 10% for my lenses) and are UK based. They don't offer next day delivery so don't leave it to the last minute if using this company, but my orders have always arrived within a week by Royal Mail tracked delivery (this most recent order arrived 2 days after ordering). Very happy.
17 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Richard. We appreciate your continued loyalty and we look forward to welcoming you back again soon!
Resposta da The Optical Store
Thanks for taking the time to leave us a review Thomas. We look forward to welcoming you back again soon!
Great service & personal attention
Excellent service, in this order the company made an error - very promptly and efficiently rectified
9 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Ken. We look forward to welcoming you back again soon!
Top class customer service
Top class customer service. A company you can trust.
10 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Emma. We’re so glad that we were able to support you and find a solution. Wishing you all the best and we hope to see you back again soon!
Great prices and super fast delivery
9 de outubro de 2025
Opinião espontânea
Resposta da The Optical Store
Thanks for taking the time to leave us a review Hayley - we really appreciate it!
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