First experience with The Out car service and everything was seamless. The Defender 110 was impeccable and perfect for exploring London, Somerset, and the Cotswolds! Delivery and pick up was a breeze... Ver mais
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Leia as opiniões dos outros
Started using The Out for my security business, it was smooth and seamless, evening small issues were dealt with and sorted instantly making the whole hire process stressless. Will certainly use again... Ver mais
A empresa respondeu
Hired a Range Rover from this company. My experience was great! The quality of the car superb and the ability to have it dropped off / collected was super convenient. Also, to be able to do everythi... Ver mais
A empresa respondeu
Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
Informações de contacto
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, Reino Unido
- hello@theout.com
- theout.com
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
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Smooth experience
Vehicle was exactly what we requested as we are looking to buy a Range Rover Sport Autobiography, So the weekend rental worked perfectly for us to test it out. The delivery driver came early and spent at least 20 mins with us going through all the features. Overall the experience the smooth from start to finish and both me and my wife will definitely use THE OUT again!
11 de janeiro de 2026
Resposta da THE OUT
Thank you for the lovely review! We’re so pleased the car was exactly what you were looking for and that the weekend hire worked perfectly as a test drive. It’s great to hear that the delivery and walkthrough were helpful and that everything ran smoothly from start to finish.
We’d be delighted to look after you both again in the future!
How Rental Services should be...
Just amazing! The cars are always top spec and the staff delivering the cars are polite and friendly. I wish the Out was other countries too.
28 de novembro de 2025
Resposta da THE OUT
Thank you so much for the lovely feedback! We’re delighted to hear you enjoy both the cars and the service from the team.
We really appreciate your support and look forward to welcoming you back again soon!
Amazing communication.
Amazing communication.
Even over the xmas period there was always someone on the end of an e-mail within 10 minutes. Drop off and pick up friendly and punctual. Brand new vehicle.
21 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
Thank you for the lovely review! We’re really pleased to hear our team was responsive even over the Christmas period, and that delivery and collection were friendly and punctual.
We’re glad you enjoyed the vehicle and hope to welcome you back again soon!
Brilliant service
Brilliant service. Dropped the car too the door of the house and picked up. Incredibly efficient!
23 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
Thank you for the great feedback! We’re glad you enjoyed the door-to-door service and found everything efficient.
We hope to look after you again on your next trip!
Resposta da THE OUT
Thank you for the great feedback! We’re really glad everything was so easy and that you loved the car.
Hope to see you again on your next trip!
Totally Terrific Experience
Totally Terrific Experience. 10/10
Will be using this service again for sure!
3 de janeiro de 2026
Resposta da THE OUT
Thank you for the brilliant review! We’re delighted you had such a terrific experience and look forward to welcoming you back again soon!
The experience
The booking, delivery and drop off were effortless. The car was new and in immaculate condition. The bottled water in the car for us just emphasized the customer service. We're never going back to tradition rental companies. The Out is awesome!
20 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
Thank you so much for the great feedback! We’re really pleased to hear everything was effortless and that the little touches made a difference.
We look forward to welcoming you back on your next trip!
I would definitely recommend this car company
I would definitely recommend this company. Car was delivered on time, car was beautiful and in great quality. Great drive. 5 stars
5 de janeiro de 2026
Resposta da THE OUT
Thank you for the recommendation! We’re delighted to hear you loved the car and the experience.
We hope to see you again on your next trip!
very simple and easy to book
very simple and easy to book, super convenient as the car was brought to my home. Would definitely use again.
27 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
Thank you for your review! We’re pleased to hear you found the booking simple and the home delivery so convenient.
We look forward to welcoming you back again soon!
Great service
Great service. Good communication throughout. Happy quality of the car. Great experience overall and will use them again.
3 de janeiro de 2026
Resposta da THE OUT
Thank you for your kind review! We’re really pleased to hear you were happy with the communication, the quality of the car, and the overall experience.
We look forward to welcoming you back again soon!
Great efficient service and the key for…
Great efficient service and the key for us is the home delivery and collection service.
2 de janeiro de 2026
Resposta da THE OUT
Thank you for the great feedback! We’re glad the efficient service and our home delivery and collection made the experience so easy for you.
We hope to see you again on your next trip!
Stranded during the holidays.
Terrible customer service. Two hired cars, two flat tires, one dead battery. No spare tires. And the tire service does not carry the correct tire!? Save yourself $$$$ and stress, avoid The Out. Lost two days of travel and occurred extra expenses to get back to London. We had to leave the car as we could not drive it. Their response was to waive the fuel refill!!!!! We couldn’t drive the car to refill it!
You were contacted through the proper channels. As your roadside team came to our car, and was unable to fix the tire. How can you say we did not contact you properly!?! When we spoke to the associate about the breakdown they were happy to take our information and send the repair van. The associate never let us know we needed to place a separate call. How is that on us?
We are very reasonable, but you continue to nickle a dime us after we lost two days of planned activities and incurred costs to get to our flight on time. One day of rental and a half tank of gas hardly makes up for the lost time, hotel expenses and alternative transportation.
19 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
We’re sorry to hear about your experience and understand how disruptive vehicle issues can be during a trip.
We can’t comment on a separate hire, but we did work to support you on this occasion, including arranging assistance and covering costs beyond what’s outlined in our rental terms. Unfortunately, we weren’t contacted through our breakdown process at the time, which limited how quickly we could step in. Once we were made aware, our team did their best to assist and reduce the impact.
We always aim to respond quickly when issues arise, and contacting us at the time allows us to arrange the appropriate support. We regret that this trip didn’t meet expectations and appreciate the feedback.
Everything was great from car delivery…
Everything was great from car delivery and condition to everything
Rented for week during Christmas time
27 de dezembro de 2025
Resposta da THE OUT
Thank you for taking the time to leave us a great review.
We will hopefully see you again soon!
Great service
Great service, will definitely use again when I return to the UK for trips
27 de dezembro de 2025
Resposta da THE OUT
Thanks for taking the time to leave us a great review.
We look forward to seeing you next time you’re in the UK!
Perfect Car and Delivery Service
Perfect delivery and collection as always and the car was perfect also - The OUT has never failed to deliver perfection for me!
20 de dezembro de 2025
Resposta da THE OUT
Thank you for taking the time to leave us an amazing review and for using us time after time.
We look forward to seeing you on the next!
Great experience renting with them
Great experience renting with them. Excellent drop off and collection service by Alessandro. Customer service team was also very helpful.
17 de dezembro de 2025
Opinião espontânea
Resposta da THE OUT
Thanks for taking the time to leave us a great review.
We look forward to seeing you next time!
Very prompt and professional service…
Very prompt and professional service once again.
10 de dezembro de 2025
Resposta da THE OUT
Thank you for your kind words! We really appreciate your continued support and are delighted to hear everything was prompt and professional once again.
We look forward to welcoming you back for your next trip!
Resposta da THE OUT
Thank you for your kind words! We’re glad you enjoyed the service and the cars and look forward to welcoming you back for your next trip!
Super smooth service!
7 de dezembro de 2025
Resposta da THE OUT
Thank you for your review! We’re glad you enjoyed the super smooth service and hope to see you again soon!
Easy peasy
Easy peasy - the best car rental experience we have ever had. The delivery and pick up staff were delightful.
30 de novembro de 2025
Resposta da THE OUT
Thank you for the great feedback! We’re so pleased to hear you found everything easy and enjoyable, and that the delivery and collection team made such a good impression.
We look forward to welcoming you back again soon!
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