THE OUT Opiniões 1796

Delivery and pick-up were on time. Staff was very helpful throughtout. Car was in impeccable condition. Will use them next time I need a rental.

End to end great experience! Looking forward to the next journey.

Everything was perfect! 🤩

Starting with great apps and responsive customer service systems. The Out car is impeccable, the car is delivered and picked up on time, right in front of your door. The OUT shall expand globally.

Highly recommended!

Hiring a Range Rover from The Out was a fantastic experience. Seamless booking, on-time delivery, and an immaculate car that was a joy to drive. Professional, hassle-free, and genuinely premium service. Highly recommended!

Needed a comfortable car to take 3 friends plus golf equipment down to France for a long weekend. The Out delivered! Good customer service and refreshingly simple in terms of EU driving and additional driver coverage without extortionate extra fees. Also, delivery and collection to your door was a major plus over comparable offerings from the traditional Avis Prestige / Major Car rental offerings. The RR Sport we hired was perfect for the journey and factory fresh. Only downsides: 1) The deposit of £5000 held on your credit card is not returned for a few days after the rental so if you don't have a particularly long line of credit this can be a bit of a nuisance. 2) Out of hours assistance is limited (though my enquiries were quickly responded to via e-mail)

Lack of phone interaction (live chat/email only) was off putting as was account sign up &need to reset password repeatedly. It will be rare Im sure but if like myself still have old style paper driving license because of principles it will be difficult. That said I was accommodated & staff ,vehicle & service is 100%.

Professional. On time. Easy. You can't really ask for anything else.

Excellent service!

First time using The Out. My client specifically requested a Range Rover for their trip to the UK, which I initially thought would be difficult to source, until I discovered The Out. The simplicity with which I was able to source the vehicle, ask questions and receive speedy responses and upload the required documents seemed too good to be true, but The Out made the entire process incredibly easy. The vehicle was delivered on time and picked up just as promptly. Clean, smooth process. The team was efficient, knowledgeable and helpful. Not to mention I was coordinating this reservation from the States, but the time difference made no difference. I thoroughly enjoyed the seamless process and look forward to booking with The Out in the future.

The car delivered was top spec., around 2 months old and with low miles. It was clean and felt brand new. I was also pleased to see it was a colour variant. Delivery was on time and collection was seamless. The staff were polite. Nothing to fault in the whole process. Will use again, thank you.

Really convenient and time-efficient way to hire a car. Excellent service. Would be nice to have an android app

Great customer support from the whole team from help in the original booking , support with the additional drivers to delivery and pickup

Great car and great company. Very good service

Timely, professional and easy to use service.

Seamless service, would recommend

Fantastic cars and fantastic service. Nothing not to like!

The Out is simply the best car rental, anywhere in the world. From booking to collection, right through to return, it's a lesson in how to exceed customer expectations. It's that good.

Car was great, and delivered on time. However without the booster seat and bike rack I requested, which severely disrupted my plans. The car also had intermittent radio issues where I had to keep turning it off and on again to resolve.
Customer service did extend my hire and deliver the bike rack later on to compensate me. It's frustrating that all communication has to be done by email though as there's no one you can call.

Brilliant service, helped sync our tech with car and the team who dropped off and collected, couldn’t have been nicer.

Will definitely be using again