Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Ver mais
A empresa respondeu
Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Reino Unido
4,9
Excelente
151 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It is ready for whatever situation
It is ready for whatever situation, you know the products. I recommend it after Arene with the greatest confidence.
17 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service by Sindi
17 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dora is amazing and would go again!
Went to perfume shop today with my mum to find a new scent. Dora who was helping us was so lovely and because of her had such an amazing experience. She is very knowledgable about all the products and scents. Would definitely go back again!
13 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to buy gifts
I went to buy gifts. Areen at the Brent Cross store was super helpful. She understood what I was looking for and showed some very good options within my budget. The store was good too, selection of products and the layout. Overall, great experience.
12 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff especially Rajeeka
Rajeeka was so helpful and friendly, as was everyone else. Great store and service
11 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 Management and service
Sindi the manager was amazing- so helpful and truly made my experience 10/10. She made me feel welcomed and was able to help me find a gift for my partner. I will be back again
11 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service
I had a wonderful experience at perfume shop Brent Cross today, Ms Rajeeka was so professional and done her job amazingly. She was very soft spoken, she helped me to choosing perfume for my mum. Highly recommend this place
11 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chanel was discounted as advised by the…
Chanel was discounted as advised by the nice young lady in a perfume shop. Not available in shops.
Came home ordered Chanel, it arrived 2 days later.
I’m glad they changed delivery instructions so had to sign. My delivery last time was left on the doorstep and was stolen
6 de abril de 2026
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bushcraft was a great help
Bushcraft was a great help . Would definitely recommend to my family and friends. And will be back for more .thank you
8 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Made my day
Made my day, very good customer service, she helped me choose the best perfume. Served by khemisa
8 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Areen
Served by Areen. A lovely buying experience. Very helpful with no pressure at all. A
Wonderful shop and friendly staf
6 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Servive is great espically Rajeeka
Servive is great espically Rajeeka, very professional, knowledgable and helpful. Great experience overall, got some great perfumes.
4 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was very pleasant Zilan…
My experience was very pleasant Zilan made it very joyful and informative every question I asked she answered teaching about the notes in all the perfumes, everything she sprayed me was amazing I can’t wait to be back to buy more!!!
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff who served us was so kind and…
The staff who served us was so kind and welcoming. Her name is MEHR. She helped us find everything we needed, which was so sweet and lovely of her. Overall good staffing 👏🏾. Love every scent we got
1 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
AHMAD & SHEQUILA OH MY GOD what a…
AHMAD & SHEQUILA OH MY GOD what a lovely experience with these two lovely people. Treated more than just customers. Spent more than 45 minutes with me showing me someone the best perfumes ever. Ahmad was the best among both.
1 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan was helpful
Zilan was helpful, polite and listened showed interest she was amazing.
30 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was very helpful showing us all…
Areen was very helpful showing us all the perfumes in the store. Super helpful with telling us the notes and giving us recommendations.
27 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to buy a scent for my mum and a…
I came to buy a scent for my mum and a lady called Dura was extremely helpful and very attentive to what I was looking for. She listened to the specific notes which I was looking for and managed to find me the perfect scent. She also wrapped the gift very nicely for me which was much appreciated, great service thanks again.
23 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was very helpful
Areen was very helpful! And great service
23 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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