Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoPrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... Ver mais
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Reino Unido
4,9
Excelente
151 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Areen was very helpful
Areen was very helpful! And great service
23 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dura gave the best customer service
Dura gave the best customer service
Absolutely amazing
The best
21 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was amazing!
Areen was amazing!! Honestly best customer service I’ve had in a while. Any questions I had she answered so well…definitely coming back because of Areen!
20 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dura fantastic customer service I…
Dura fantastic customer service I recommend to all my relatives and friends 🥰
19 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Khemisa was super helpful at the Brent…
Khemisa was super helpful at the Brent Cross branch and helped me select a lovely perfume for Mothers day.
17 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nyrten
Nyrten, she was amazing and very well spoken. Helped us and was very patient. Very helpful staff and amazing service . Thankyou
17 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nyrtan was amazing help
Nyrtan was amazing help, super friendly and knowledgeable. Made the shopping experience perfect!
17 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan helped me find a birthday gift…
Zilan helped me find a birthday gift for my father she showed the best offers while still listening to my request - they had an offer going on today where my purchase was gifted with a bouquet of flowers, which were very lovely. Definitely recommend coming here.
13 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lovely young lady Zilan helped me…
The lovely young lady Zilan helped me find a perfume for my dear wife she was very patient, I was very happy with her service and sold me with her knowledge on the brand eight&bob.
7 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful staff.
1 de março de 2026
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Staff
The branch manager is really nice and friendly, the staff have great knowledge on the items I enquired about and the selection of perfumes are wide arrayed. The store is really nice and well presented. Will definitely purchase again from Brent X branch
27 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A happy Sonia
I popped into the Brent Cross store today and was immediately greeted and served by Khemisa. She was very friendly and helped me find perfume scents when I described my scent preferences and likes. She took her time and really made me feel wonderful as we went about the store sniffing perfumes. I decided on the Marc Jacobs Daisy Wild original perfume and she even gave me a 15% discount! I work in customer service too and it makes me so happy to see good, effective customer service when I go to other stores/brands.
A happy Sonia!
17 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful colleague :)
Went for a gift to buy and was unsure of what perfume to get however colleague Ahmed helped tremendously and gave options to find what I was looking for. Very impressed :)
14 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan was extremely helpful and polite
Zilan was extremely helpful and polite, gave me so many options being very patient spraying so many perfumes explaining all the notes - walked me through the boutique side, ended my experience with her amazing very quick gift wrapping skills helping me personalise my gift. Definitely worth buying a charm. I love it! Thank you Zilan.
9 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. Thank you
10 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop in Brent Cross thanks to Dura. She was incredibly helpful, knowledgeable, and took the time to understand what I was looking for. Her recommendations were spot on and she made the whole experience enjoyable and stress-free. Excellent customer service — I’ll definitely be back!
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The stories of the perfumes the lovely…
The stories of the perfumes the lovely lady showed me in what they call niche was very interesting she definitely knew what she was talking about which helped me find my perfect perfume. Definitely look for Zilan if visiting here. Will be back
31 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Khemisa very helpful and friendly
Khemisa very helpful and friendly, and she helps me fine perfect perfume.
28 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing shop with lots of choices
Amazing shop with lots of choices. Second time here was served by Selena she was lovely, a very strong saleswoman and knows what she is talking about and recommending. Once again great shop and lovely customer service.
27 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Brent Cross Boutique 380
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.