I don’t often write reviews but I felt I needed to after my experience in the llanelli store yesterday. The shop assistant Bonnie was very helpful and informative when I was indecisive on what perfume... Ver mais
A empresa respondeu
Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I don’t often write reviews but I felt I needed to after my experience in the llanelli store yesterday. The shop assistant Bonnie was very helpful and informative when I was indecisive on what perfume... Ver mais
A empresa respondeu
I popped into the perfume shop at Trostre Park Llanelli yesterday on the hunt for a new signature scent for my upcoming holiday to Tenerife where I was served by the wonderful Bonnie. What an amazing... Ver mais
A empresa respondeu
The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... Ver mais
A empresa respondeu
I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was served by Lily, she was very patient and polite. She allowed me to smell different perfumes and helped guide me to the best one.

Resposta da The Perfume Shop - Llanelli 297
I visited the Llanelli store yesterday where a lovely, attentive lady called Yvonne served me. She told me that she had only worked at this store for 2 weeks! What an asset to the company. I ended up buying a lovely perfume for my sons girlfriend as a gift and she suggested a personalised gift wrap. Will be returning soon.

Resposta da The Perfume Shop - Llanelli 297
Bonnie and Yvonne were absolutely amazing in helping us choose our wedding scent. Such lush girls and spent ages helping us select what was right for us! Highly recommend xxx

Resposta da The Perfume Shop - Llanelli 297
Visited the perfume shop in Trostre on Thursday the 31st and met the amazing Helena.
Incredible customer service, friendly.
Helped me with a purchase for my fiance then spent the next 20 minutes going through as many fragrances that ,contained patchouli, as she could find after mentioning it was my favourite.
We spoke about our Italian heritage.
We decided on the new dolce and gabbana fragrance light blue 'capri in love'. Perfection.
Loads of sample fragrances were added for my fiance and myself.
Helena is an incredible asset to the company. You know you've had an incredible experience when your not telling people what you brought and how much but the experience you recieved.

Resposta da The Perfume Shop - Llanelli 297
Visited your Llanelli store in Parc Trostre. Was greeted by the wonderful Bonnie. Bonnie was amazing. Such a friendly welcoming staff member. She was patient with myself and my parents. She's very knowledgeable. Couldn't have some better in the job.
Thank you so much Bonnie. You have us the best experience.

Resposta da The Perfume Shop - Llanelli 297
I was served yesterday afternoon by a most helpful lady called Helena. She was so knowledgeable and took her time and didn’t rush me to choose a gift for my Mother. I told her what she usually liked and then came up with a new perfume suggestion so I took a chance bought it and gave to her and all I can say is her reaction was perfect! Her words ‘nicest ever had’. So thank you so much Helena and I did say I would let you know if she liked it and she LOVED it! I’ll definitely come back to you again

Resposta da The Perfume Shop - Llanelli 297
I bought Explorer Extreme EDP today. Bonnie at Llanelli was super helpful, smiling, and helped us find the right perfume. You're the best, Bonnie, and I'll be back.

Resposta da The Perfume Shop - Llanelli 297
Great service from Helena today instore in Trostre. Asked if needed help and gave us a wide range of testers, gave some advice re Marc Jacobs range and the beautifully gift wrapped and ribbon tied my two fragrances. Very friendly and also chatty and knowledgable. Thanks!

Resposta da The Perfume Shop - Llanelli 297
This is what you call proper service, nice greeting, really helpful member of staff, did her best to accommodate my requirements, which gave me value for money and a nice smile, well done Marie R. of the llanelli branch at Trostre. 10/10

Resposta da The Perfume Shop - Llanelli 297
went to the perfume shop in llanelli and was greeted by bonnie who made our experience the best was grabbing different scents for us to smell which is nice when you initially go in for a certain scent and may end up finding something else you like so it was really nice to have them options and had so much patience for all our questions always had a smile on her face and so willing to help

Resposta da The Perfume Shop - Llanelli 297
The perfume shop is my favourite shop ever, they are so generous with there free gift lovely staff especially a lady named Bonnie very understanding tells and shows you the best offers.

Resposta da The Perfume Shop - Llanelli 297
The staff (Bonnie & Casey) were really helpful.
Acknowledged when entered the store
Budget of £ 30.00 landed up spending £100.00.
I'll be calling again

Resposta da The Perfume Shop - Llanelli 297
I was served by Helena, what a beautiful lady. Smiled as soon as I walked in, was so knowledgable about all the perfumes. I wanted a perfume for my husband and he’s so fussy, she made it a lot easier for me to narrow down to one perfume and it’s definitely the right choice.
Thank you so much lovely, keep being you.. we need more helpful and happy people like you in this world :)

Resposta da The Perfume Shop - Llanelli 297
Helena was very helpful with my perfume purchase today and helped guide me to my perfect perfume!

Resposta da The Perfume Shop - Llanelli 297
I went to the Llanelli store to look for a new scent and Bonnie who served me was very helpful with it all. Would 100% recommend this store to other people

Resposta da The Perfume Shop - Llanelli 297
Helena was outstanding, couldn't have helped more, really friendly, patient, helpful and happy, made me feel at ease there.

Resposta da The Perfume Shop - Llanelli 297
Great customer service from Hayley . She was very helpful and knew what sh was doing. Thank you will be back .

Resposta da The Perfume Shop - Llanelli 297
I had a fabulous experience in this shop the customer service is very good the assistant Hayley was very attentive and gave good advice on the perfume I was after.

Resposta da The Perfume Shop - Llanelli 297
Hayley who served me and my husband was very friendly and helpful at Parc trostre retail park llanelli

Resposta da The Perfume Shop - Llanelli 297
Bonnie was an absolute delight truly a standout talent in her field. Her knowledge of colognes and perfumes is nothing short of encyclopedic; she knew everything there was to know about every scent on the shelf. As someone with a notoriously terrible sense of smell, I was grateful for her patience and guidance. She took the time to understand what I liked (or thought I liked) and helped me choose a few incredible sprays that I wouldn't have picked on my own. Her professionalism, warmth, and spot-on recommendations made the whole experience not just easy but enjoyable. Without a doubt, I’ll be returning to see Bonnie for her expertise and for the confidence she gave me in finally smelling good!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.