The Perfume Shop - Llanelli 297 Opiniões 

105
TrustScore: 5 em 5

4,9

Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I don’t often write reviews but I felt I needed to after my experience in the llanelli store yesterday. The shop assistant Bonnie was very helpful and informative when I was indecisive on what perfume... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I popped into the perfume shop at Trostre Park Llanelli yesterday on the hunt for a new signature scent for my upcoming holiday to Tenerife where I was served by the wonderful Bonnie. What an amazing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(105)

34 096 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bonnie has amazing customer service

Bonnie has amazing customer service. Not pushy, had great recommendations. Will definitely go back here

19 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Classificada 5 em 5 estrelas

Parc Trostre: Helena is a star 🌟

We popped into the Parc Trostre store in Llanelli today and were greeted by two smiley ladies. Had pleasant interactions with both ladies whilst my husband and I browsed the store.
Unsure on what to purchase on this occasion, Helena stepped in to assist. She was personable, friendly and knew her fragrances. She was so lovely and absolutely gorgeous. We enjoyed chatting with her without feeling rushed at all. Her positivity
and helpfulness was amazing.
We purchased 2 perfumes, 2 aftershaves and a set of 3 atomisers. We only went in for an aftershave. Helena's customer service was exceptional and she truly is an asset to the Llanelli store. We will definitely be returning soon to make more purchases. Thank you.

5 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

The staff member was Hayley very…

The staff member was Hayley very helpful and knowledgeable about the purfume I was going to buy will definitely be going back to the shop.

28 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Excellent service with Helena

Excellent service with Helena. Lovely lady. Thank you

2 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Marie and her colleague were so helpful…

Marie and her colleague were so helpful in trying to source a fragrance and went over and beyond to help me. Thank you so much

1 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

I popped into the Llanelli store…

I popped into the Llanelli store yesterday. Marie and Casey were very helpful and polite. Very happy with the service I received and I will be returning soon. Thank you

28 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

We're so glad to hear you had a positive experience at our Llanelli store. It's wonderful to know that Marie and Casey were able to provide you with excellent service. We appreciate your kind words and look forward to welcoming you back soon.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

Would recommend.

I had a great experience in the Trostre store yesterday thanks to Lilly. She was knowledgeable, patient, and helped me find what I was looking for. The staffs' excellent service made the visit enjoyable.

27 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

Thank you for your kind words! We're delighted to hear you had a positive experience at our Trostre store. It's wonderful to know that our team member provided you with amazing and helpful service. We appreciate your feedback and are glad you found the experience enjoyable.

Many thanks,
Jasmyn

Classificada 5 em 5 estrelas

Popped in today to get perfume from my…

Popped in today to get perfume from my Wife A lady named Bonnie served me got say exceptional customer service her knowledge of perfumes and aftershave what a lovely lady a credit to the Company

25 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Perfume shop Llanelli

Had a pleasant experience in the Llanelli outlet, I was greeted by Bonnie and she was extremely helpful and patient also very kind and bubbly person.

25 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

Hayley in the store was absolutely…

Hayley in the store was absolutely amazing 👏 and very helpful 😀
Very happy with service thank you hayley xxxx

25 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

First time ever going into the store

First time ever going into the store, a friend recommended it for after shave and I have been looking into getting some for myself. The two ladies at the counter we super nice, Hayley in particular, let me smell a variety of different after shaves and I eventually decided on Boss Triumph and even bought their small travel capsule and got it filled with Stronger With You (Can't remember exactly which one). Also went on a day which so happened to be 10% off with purchases over £60. Overall a great experience, great customer service and very helpful. Will be going back once I've finished the bottle, to buy another one.

16 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you had such a great first visit and that you were impressed by the friendly and helpful service you received, especially from Hayley. We're delighted that you enjoyed exploring our selection of aftershaves and found the perfect scents for you. We're also glad that you benefited from our special offer. We strive to provide our customers with a welcoming and informative experience, and we're thrilled that you found it so positive. We look forward to welcoming you back in the future.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

We had a fantastic experience when…

We had a fantastic experience when visiting the Llanelli branch. My 14 year old son wanted to try some different aftershaves, Bonnie was very patient with him and gave him several options. I felt the service was excellent and really appreciated Bonnie's knowledge of the fragrances.

18 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

Thank you for your kind review and for sharing your positive experience at our Llanelli branch. We're delighted to hear that Bonnie was so patient and helpful with your son, providing him with a range of aftershave options. We strive to offer excellent customer service and are thrilled that you appreciated Bonnie's fragrance knowledge.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

Exceptional customer service by Casey

Recently visited the Llanelli store where I was served by Casey
Casey was exceptional with helping me find something for my mum for Mother’s Day
The fragrance was wrapped, I was given a free gift and some samples for her, will definitely be shopping and recommending the store again
It made my mums day and she was thrilled

28 de março de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Lovely service from staff Hayley😊

Lovely service by staff

7 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Hello,

Thank you for your kind words! We're so happy to hear you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.

Kind regards,
Jasmyn

Classificada 5 em 5 estrelas

Llanelli store Bonnie was lovely

Me and my daughter went to get perfume. Bonnie was lush. So helpful she had such a passion for her job. Happy, helpful such a lovely lady. The way she would describe the perfumes you can tell she loves her job

12 de dezembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais