I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Ver mais
A empresa respondeu
Localização
Alterar localização7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Leia as opiniões dos outros
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Ver mais
A empresa respondeu
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Ver mais
A empresa respondeu
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to star... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Reino Unido
4,9
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tiabah was amazing
Tiabah was amazing! she helped me pick out from multiple fragrances, set me up a loyalty card, let me know of the over £30 spend a £10 travel perfume and gift wrapped my gift.. she made it so easy for me and made me feel comfortable… will definitely be returning!! thank youuu
6 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
I was served by Lucinda today and I…
I was served by Lucinda today and I couldn’t have asked for a better service. She was so patient with me and helped me choose the right perfume for a gift for a friend and even ended up getting one for myself too lol ! Thanks Lucinda😆
3 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Fabulous offers and great service from…
Fabulous offers and great service from Lucinda
2 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I received such an awesome service from…
I received such an awesome service from Ryan that made me post a review! Excellent in job and know how to provide top notch customer service. Best location to buy perfumes!
28 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Fantastic service …
Well what can I say Ryan and his team always go above and beyond the team have great fragrance knowledge and are always happy to help me choose the perfect fragrance definitely recommended all the time
28 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ella was fantastic
Ella was fantastic! Thank you for all your help and recommendations:)
27 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda - thank you!
We were served by Lucinda and she was amazing! So helpful and explained everything to perfection. Nothing too much trouble for her. Thank you.
27 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda was amazing at the Solihull Store
Lucinda was amazing at the Solihull store, really helpful as always! Thank you!
27 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Carla was amazing today in the Solihull…
Carla was amazing today in the Solihull Touchwood store! Very professional and polite. Carla met all of our needs (husband, wife & teenagers). Will be coming back soon. Thank you Carla
26 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
carla was the nicest fragrance store…
carla was the nicest fragrance store employee ever, she is so nice and helpful
26 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Amazing service
I was served by Tiabah and her service was absolutely exceptional
23 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent service
A lovely greeting from the staff at Solihull so that was a great start. The item I wanted wasn’t in stock so it was ordered for me. I spun the wheel to get an extra 10% off and I had next day delivery. So altogether an excellent experience.
16 de abril de 2025
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Ella is so friendly and welcoming
Ella was great, she helped me find some great fragrances as a gift
Perfect customer service
17 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service at Solihull store
Our visit to the perfume shop was fantastic with the professional help of Tiabah at the Solihull store whenever we have visited we have had exceptional customer service from herself. Would recommend her to everyone as she is just a lovely person and always has a smile on her face.
17 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I visited perfume shop in Solihull…
I visited perfume shop in Solihull perfume shop and was greeted by a very lovely and friendly staff member Ryan he was amazing full of energy. I only went to collect my order but due to his good customer service skills I end up buying an other product . Thank you Ryan for bringing smiles and lifting up your customers mood 😊
16 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Excellent service
Excellent service, attentive and helpful service from Sabrina
16 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Tiabah
Tiabah - Solihull store - amazing customer service. She was very friendly and helpful! :)
Got the advice and help with what I was looking for.
Also whenever I come to this store, I always get excellent customer service and get looked after when purchasing!
Thank you guys :)
Poonam
14 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience
I had a great experience, was served by Tiabah and she was very helpful!!
3 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We're pleased to know you had a great shopping experience with us.
Kind regards,
Jasmyn
Great customer service
Lucinda was really helpful and we were able to find what we wanted really easily. It was a great example of why shopping in person is a lovely experience.
29 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Lucinda was able to help you find what you needed. We strive to create a welcoming and helpful environment for our customers and we're thrilled that you enjoyed your shopping experience.
Many thanks,
Jasmyn
5* for Lucinda.
5* for Lucinda.
Great manner
Good recommendations
Good value!
Thank you
29 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Solihull 293
Hello,
We're so pleased to hear about your positive experience. We appreciate you taking the time to share your feedback. We're glad you found Lucinda helpful and that you were happy with the recommendations and value you received.
Many thanks,
Jasmyn
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