Today I visited your store in Watford and I received a lot of help and a superb customer service from Lina. As soon as I entered your store Lina gave to me a warm welcome. I was looking for a Chanel p... Ver mais
A empresa respondeu
Unit 51A The Harlequin, WD17 2TQ WATFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Today I visited your store in Watford and I received a lot of help and a superb customer service from Lina. As soon as I entered your store Lina gave to me a warm welcome. I was looking for a Chanel p... Ver mais
A empresa respondeu
Today I visited your branch in Watford and Lina assisted me. She helped me to choose the perfect fragrance to give to a friend as a gift. She is helpful, professional, patient and sweet. Her cust... Ver mais
A empresa respondeu
Denisa gave my fiancé and me an amazing experience at the perfume shop. She went out of her way to help us choose the perfect gifts, offered thoughtful and creative ideas, and made sure everything was... Ver mais
A empresa respondeu
Yesterday afternoon Lina served me and I have to say she is AMAZING! Her customer service is absolutely IMPECCABLE! She is very friendly and very kind! She is also incredibly patient as she showe... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 51A The Harlequin, WD17 2TQ, WATFORD, Reino Unido
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Precious’s customer service was amazing, she really catered to what I was after and made the whole experience so pleasant! Really really impressed!

Resposta da The Perfume Shop - Watford 45
we were serviced by Denisa. she was lovely she helped me with all i needed help with and there was amazing service. i will be back

Resposta da The Perfume Shop - Watford 45

Resposta da The Perfume Shop - Watford 45
Amazing experience with elena and denisa, extremely friendly, lovely service! They were so helpful! Loved visiting the perfume shop in Watford

Resposta da The Perfume Shop - Watford 45
Got served today by Denisa in the Watford shopping centre. Amazing customer service, very polite and helpful and the whole interaction ran quickly and smoothly! Lovely, would recommend!

Resposta da The Perfume Shop - Watford 45
Denisa gave my fiancé and me an amazing experience at the perfume shop. She went out of her way to help us choose the perfect gifts, offered thoughtful and creative ideas, and made sure everything was beautifully wrapped. Her attention to detail and genuine care really stood out, and she also ensured we got the best value without any pressure. Excellent service from start to finish — we’ll definitely be back and would highly recommend asking for Denisa.

Resposta da The Perfume Shop - Watford 45
Went in today to stock on my favourite YSL. Precious ( at Watford Harlequin) was energetic to ask open questions and make me feel special and welcomed and get the best offers. Other members were helpful but Precious went above and made customer connection. Another team member had to process the transaction as there was login issue. And Precious kept smiling and calm, what a treasure!

Resposta da The Perfume Shop - Watford 45
Good perfume in one instance, other was wrong one but as I had opened the box to check this was not allowed a refund - was offered an exchange but did not like other offered in line.

Resposta da The Perfume Shop - Watford 45
Denisa WATFORD INTU STORE s manager was amazing, i was short of time, she was efficient, very helpful and found all what needed ! Excellent service, highly recommend her !

Resposta da The Perfume Shop - Watford 45
Amazing customer service! Denisa, the shop manager, was very helpful, polite and friendly! Thank you very much! I will definitely come back for more🥰

Resposta da The Perfume Shop - Watford 45
Good service from the customer justservice desk pre

Resposta da The Perfume Shop - Watford 45
Had an amazing shopping experience whilst shopping here. A special mention to Safa who really provides genuine customer service and knows how to look after her customers! She spent time going over the product no pushy sale. Also mentioned the current discount offer on purchases! A special aftershave was purchased as a gift for a coming silver wedding anniversary. Knowing this, Safa gave me a really lovely complimentary overnight designer bag. Would I shop again? Yes I would! Thank you Safa!

Resposta da The Perfume Shop - Watford 45
The service from Sameena was very professional and delightful

Resposta da The Perfume Shop - Watford 45
Claudia made our shopping experience very easy. She has an amazing/excellent customer service skills.
She is very helpful, patient and kind.
Thank you for making our experience so easy and brilliant.

Resposta da The Perfume Shop - Watford 45
Idris at Watford was amazing, so helpful and gave excellent advice on selecting the right perfume. Wonderful!

Resposta da The Perfume Shop - Watford 45
Idrees helped me out a lot, the service was very quick and he is an overall amazing guy!

Resposta da The Perfume Shop - Watford 45
Great service by Claudia. Very nice and friendly. Thank you very much for your support. X

Resposta da The Perfume Shop - Watford 45
Idress is very friendly, professional and overall a lovely person. Helped me a lot with the fragrance I needed. Thank you Idress!

Resposta da The Perfume Shop - Watford 45
I was just browsing on this occasion '.I always buy from perfume shop as the deals are so good .
Today 22/06/25 team leader Ellie from the Watford branch was absolutely amazing great product knowledge & customer service fantastic i bought 2 bottles of perfume earn though I was just looking and had no intention of buying today . I an very happy with my purchase. Ellie is an asset to the company . Thank you Ellie I am sure to come again. She eventook the time to help me download the Perfume App on my phone . She has such great selling skills and customer care i do think she needs to be rewarded as its not often you get good employee like Ellie.

Resposta da The Perfume Shop - Watford 45
Excellent personalised customer service from Claudia in the Watford intu store
Highly recommended, very professional and helpful

Resposta da The Perfume Shop - Watford 45
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