Today I visited your store in Watford and I received a lot of help and a superb customer service from Lina. As soon as I entered your store Lina gave to me a warm welcome. I was looking for a Chanel p... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 51A The Harlequin, WD17 2TQ WATFORD, GB
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Leia as opiniões dos outros
Today I visited your branch in Watford and Lina assisted me. She helped me to choose the perfect fragrance to give to a friend as a gift. She is helpful, professional, patient and sweet. Her cust... Ver mais
A empresa respondeu
Denisa gave my fiancé and me an amazing experience at the perfume shop. She went out of her way to help us choose the perfect gifts, offered thoughtful and creative ideas, and made sure everything was... Ver mais
A empresa respondeu
Yesterday afternoon Lina served me and I have to say she is AMAZING! Her customer service is absolutely IMPECCABLE! She is very friendly and very kind! She is also incredibly patient as she showe... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 51A The Harlequin, WD17 2TQ, WATFORD, Reino Unido
4,7
Excelente
90 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Idrees helped me find my fragrance
Idrees helped me find my fragrance
26 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
First time visiting The Perfume Shop…
First time visiting The Perfume Shop after at least a decade! The sales associate was absolutely amazing. Impeccable customer service and she knew the products well. Thank you Samina for taking care of my husband and I! Love my new perfume.
25 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Excellent customer service always happy…
Excellent customer service always happy to help the store manager idrees meets customer service needs
23 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Idrees was really helpful for choosing…
Idrees was really helpful for choosing my cologne
7 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Went in to choose a perfume for wonderful staff. my…
Went in to choose a perfume for my daughter. The members of staff, Ellie, Claudia and Ladan were absolutely amazing. They spent time helping me choose the best options. Thank you ladies😊
3 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Idrees was very helpful
Idrees was very helpful. Great asset to the business. Well done chap
2 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
ladan and elaudia were very helpful
ladan and elaudia were very helpful. Will definitely return back.
21 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
idrees was super friendly and helpful
idrees was super friendly and helpful, helped me pick out two fragrances! great experience, will definitely come back :)
19 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Outstanding
The service was amazing, there was a substantial amount of money and time saved through discounts and punctuality of welcoming staff. They were cooperative in coordinating with their opinions as they provided honest reviews on the products themselves. Ergo, I recommend this shop as the staff’s kindness and purity enhanced my visit.
19 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
idrees and Ladan gave us great service
idrees and Ladan gave us great service
helped with suggestions for my special occasion
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Ladan was absolutely amazing from the…
Ladan was absolutely amazing from the moment I walked in. Very friendly and welcoming. Took her time to help me choose a new scent based on what I liked , and I left with something I absolutely loved ! Excellent experience:)
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Idrees done brilliantly today really…
Idrees done brilliantly today really helpful found what I was looking for spent £150
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Idrees looked after me and I was more…
Idrees looked after me and I was more than willing to pay 200 pounds thanks to him.
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Idrees was the best salesman
Idrees was the best salesman, didn’t come here to spend more than £50 but spent £120
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Ladan is an absolute godsend
Ladan made choosing a perfume for my mum’s birthday a stress free and pleasant experience. Easing my decision fatigue with very useful suggestions and advice. Willing to go the extra mile and reassuring me in my final decision. A very memorable and enjoyable experience.
17 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Fantastic customer service from Pre and…
Fantastic customer service from Pre and Ladan and very patient and supportive in helping me find the perfect perfume. Really impressed with the service and will definitely recommend
14 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ladan and Idrees
Ladan and Idrees
Really helpful and polite in helping me pick perfume for my girlfriend’s birthday.
Would definitely come back just for them!
12 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Thanks Idrees looked after us very well…
Thanks Idrees looked after us very well and was very helpful with our purchase, came in here thinking I was only going to spend £50 but because idrees served us so well we spent £200
12 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Idrees and Ladan were so lovely!
Idrees and Ladan were so lovely!! They were outside asking us to smell a blotter. Got us in and ended up spending over £250
Thanks so much will return!!
12 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Watford 45
Thank you!
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