I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service from Valentino today who was professional and knowledgeable when helping me choose a fragrance for my wife. Give that man a raise!
A empresa respondeu
Best customer service I’ve experience in ages ! Ivy served me and was incredible ! I was looking for a birthday present and was really unsure what to get, but Ivy was so kind, patient, informative and... Ver mais
A empresa respondeu
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a love... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, Reino Unido
4,8
Excelente
103 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We visited Wood Green branch recently
We visited Wood Green branch recently, Frankie was so helpful. I really appreciated. Thank you so much.
21 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
honestly amazing experience with Ayshe…
honestly amazing experience with Ayshe customer service was exceptional helped me pick out perfumes for an occasion and was very attentive to detail will be returning again
20 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Valentino was extremely attentive &…
Valentino was extremely attentive & very smiley I will definitely come back to Valentino for his prompt service
20 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kali at Wood Green was amazing and went…
Kali at Wood Green was amazing and went upbove and beyond!!
8 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Kali for going the extra mile :-)
Thank you Kali for staying behind after store closing, to arrange and handover my Deliveroo order which had got “stuck” in the system. Kali was so polite and patient and I really appreciated it as it was a last minute birthday gift.
2 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Merve in Wood Green perfume shop was…
Merve in Wood Green perfume shop was absolutely outstanding amazing customer service had an amazing experience shopping and educated me on different fragrances which allowed me to purchase more. Will definitely be going back to the store such a breath of fresh air in Wood Green
1 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Merve was absolutely amazing
Merve was absolutely amazing! Great service and will definitely be back based on my experience with her alone! don’t know much about perfumes and was completely confused regarding what to buy, she was so helpful on making personalised suggestions and it was so quick and swift, very happy!
1 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jeshua served us so amazing me and my…
Jeshua served us so amazing me and my friend purchased perfumes and the customer service exceptional thank you so much Wood Green store!
26 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
…i love it
I ordered for the first time but I was very pleased with it, it arrived on time, I recommend it
6 de fevereiro de 2026
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service by Ayshe
Best customer service by Ayshe. Very Kind and very professional
8 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dilara was so Nice
Dilara was so Nice , patient and attentive
6 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I want to give a huge recognition to Lucia
I want to give a huge recognition to Lucia in the Wood Green branch. She was very helpful in helping me track an order I hadn't received, she was very polite, very informational, investigated my concern & returned my call with answers almost instantly. Honestly ten out of ten customer service.
5 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I was at the perfume shop and I…
Today I was at the perfume shop and I met a lovely lady named Raz, she helped me a lot with finding the right perfume for me im definetly coming back for her I will always come back to raz!!!
2 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered online Collected within the…
Ordered online Collected within the hour, customer service great and I was in and out within a couple of minutes
3 de dezembro de 2025
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the perfume shop in Wood…
I visited the perfume shop in Wood Green & the service I received from Shum was amazing she communicated effectively with myself whilst explaining what sales products are available, I was Highly impressed with her wrapping skills, I’m one happy customer.
15 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by Ivy
I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and helped me find my signature scent. Thank you so much Ivy, I will definitely be coming back soon.
10 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member's expertise and recommendations helped you discover your new signature scent. We appreciate your feedback and look forward to your next visit!
Kind regards,
Jasmyn
The Perfume Shop
Fabulous service !!!!
The service was great and the sale rep Samuel was fab! He was very patient and helpful.He made it so easy for me to select the best perfume which I simply loved !!!Thanks guys
10 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zain and Angie was very kind and very…
Zain and Angie was very kind and very helpful for us today in store and helped us choose a perfect perfume. The manager Lucia provided us with this link to write this review and was amazing. Thank you guys
7 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Zain and Lucia was very helpful and…
Zain and Lucia was very helpful and kind. He provided excellent customer service and helped us choose a perfect fragrance. Thank you!
7 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
The sales assistant was very helpful
The sales assistant was very helpful, friendly and bubbly.
4 de dezembro de 2025
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.