I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... Ver mais
A empresa respondeu
Unit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... Ver mais
A empresa respondeu
Great customer service from Valentino today who was professional and knowledgeable when helping me choose a fragrance for my wife. Give that man a raise!
A empresa respondeu
Best customer service I’ve experience in ages ! Ivy served me and was incredible ! I was looking for a birthday present and was really unsure what to get, but Ivy was so kind, patient, informative and... Ver mais
A empresa respondeu
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a love... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from Valentino very helpful and friendly

Resposta da The Perfume Shop - Wood Green 107
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a lovely one for my mum. She was friendly, patient, and really knew her stuff. Thank you, Ayshe I’ll definitely be coming back!

Resposta da The Perfume Shop - Wood Green 107
Today I was served by a very helpful and knowledgeable lady called Raz. She was very patient with me and helped me to find the right perfume and beautifully gift rapped it. She is a true asset to this company and I will be returning!

Resposta da The Perfume Shop - Wood Green 107

Resposta da The Perfume Shop - Wood Green 107
Angie paid attention and was patient enough to explain and, walk me through 2 different brand/product lines.
She was knowledgeable, friendly and focused.

Resposta da The Perfume Shop - Wood Green 107
I bought some perfume click and collect all 3 times I have been left waiting hours for a pick up confirmation email customer service online said there's nothing they can do as the store is closed id have to wait till tomorrow mind you this was 4 30pm and the store is open till 7pm refund I got no confirmation email and had to contact customer service again then they said I'd have to wait 24 hours for a email other shops like superdrug send your confirmation as soon as u return the item this shopping experience has put me off for sure now ever using perfume shop again even if they do do some really good deals

Resposta da The Perfume Shop - Wood Green 107
Sener has been so pleasant and has great customer service service skills either good mannerisms.
He is an asset to the Perfume shop company.

Resposta da The Perfume Shop - Wood Green 107

Resposta da The Perfume Shop - Wood Green 107

Resposta da The Perfume Shop - Wood Green 107
Amazing customer support! Purchased two sets of perfumes, received some samples too! Was very pleased!😌

Resposta da The Perfume Shop - Wood Green 107
I’ve just been served by an amazing young gentleman, Valentino. He was extremely knowledgeable about the different products, had a great professional yet friendly attitude. He beautifully wrapped my gift. He is a credit to this store! Thank you so much

Resposta da The Perfume Shop - Wood Green 107
Shum was very friendly and extremely helpful will definitely be returning thank you for making my experience the best :)

Resposta da The Perfume Shop - Wood Green 107
I went to go get my daughter perfume and I was served by Angie. She was so amazing and helpful. She recommended some really nice fragrances and she did it all with a lovely smile. Great employee, she should get a raise as she's really helpful. A definite asset to the company.

Resposta da The Perfume Shop - Wood Green 107
Kali was so very helpful. She was very positive , kind , approachable and went above and beyond to help me.
Thank you Kali.

Resposta da The Perfume Shop - Wood Green 107
Today i visited the perfume shop in wood green and the Customer service i received from Kali was outstanding she was very patient and willing to help and explain how to use my account and she helped me pick out a nice perfume for a gift. Really made my experience better overall and she went above an beyond to make sure I was alright.

Resposta da The Perfume Shop - Wood Green 107
The girls helping us were lovely, very patient and helpful, and answered all questions. Overall was a very easy and nice experience.

Resposta da The Perfume Shop - Wood Green 107
Very professional and very helpful and supportive- from Lucia

Resposta da The Perfume Shop - Wood Green 107
Eileen was amazing, so incredibly helpful and attentive. I’d come back just for her!

Resposta da The Perfume Shop - Wood Green 107
Aleema was great her professionalism was unmatched and she made me feel at ease when shopping for the perfume. I will definetly be back again. Thanks for everything !

Resposta da The Perfume Shop - Wood Green 107
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.