The Perfume Shop - York SD 526 Opiniões 

205
TrustScore: 4.5 em 5

4,7

c/o Superdrug, 17 Market Street, YO1 8SL YORK, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everyone there was very helpful and quick to help, they helped me figure out which one I should try and I'm very pleased with the one I bought, Elly specifically was very patient and nice and knew a l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Glad that you do my favourite perfume that isn’t easy to find Paloma Picasso and a discount too. Prompt service, good packaging and easy delivery. Very happy.

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

205 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(205)

34 163 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful staff

The staff are really helpful, especially Frankie. She was really knowledgeable and friendly.

6 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I had a great experience at this shop

I had a great experience at this shop, Ciaron was super helpful in helping me find a perfume for my father for Father’s Day. He even gift wrapped it for me and it came with a personalised message. Will definitely return when in need of a gift.

2 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Delivery was quick and efficient

Delivery was quick and efficient. Well packed and product amazing.

28 de maio de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

All goods and satisfied

25 de maio de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great service

Great atmosphere in store, super friendly staff and good prices

25 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great customer service

Frankie was awesome! She helped me find a perfume I woulf enjoy based off my old mist and just general description. She was very patient with me and gave some really amazing options and she ended up finding a perfume that I love! Thank you Frankie :))

22 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 4 em 5 estrelas

Perfume delivery

Would have given 5 but delivery was a day late after it was taken to St Helens rather than my address

12 de maio de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello Cheryl,

Thank you for your review, we really appreciate you sharing your experience. We are truly sorry to hear about the delivery delay and the misrouting of your order but appreciate your 4 star rating. We will work to ensure next time it'll be a 5 star experience!

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

My friend and i came to get a present…

My friend and i came to get a present for her partner. Elly helped us and she was very nice and helpful and also gave us free samples too :). Will definitely be coming back during the summer to stock up on perfumes :)

10 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent product and great quality…

Excellent product and great quality highly recommend 👌

27 de abril de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Ciaron is amazing

i came in today just browsing, ciaron was so helpful in finding me the perfect fragrance for me, and i left feeling os satisfied by the great service. huge thankyou to ciaron!

28 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Arrived ahead of expectation and just…

Arrived ahead of expectation and just what I ordered

15 de abril de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Friendly and Helful

I had lovely help from Ellie behind the counter she was so friendly, attentive and helpful. Picked up an amazing fragrance as well

22 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

amazing

amazing
Thank you.

26 de março de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Elly from Nebraska

Elly from Nebraska! Was truly amazing. Very engaging and knowledgable. Nothing too much bother.

6 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Jess at the york city center branch was…

Jess at the york city center branch was really helpful and knowledgeable. not pushy at all and very patient and polite. 10/10 service will be returning here again thanks to jess wonderful attitude

17 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing service

Had a wonderful experience in store.
The service was impeccable, both of the staff were attentive and helpful.
If ever you want a fragrance I would definitely recommend The Perfume Shop!!
Ciaron and Elly were fantastic 👍

12 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Isla’s 14th - dealt with professionalism and speed, quality always excellent

Professionally dealt with, speed of delivery quality of goods

4 de março de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great aftershave

Great aftershave.
Received my order speedily

21 de dezembro de 2025
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Very good good

3 de março de 2026
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Sinead is so lovely!

Sinead at your York city centre branch is lovely. Very helpful, accommodating and not pushy.
She’s knowledgable and can recommend perfumes if asked.
I’ll definitely comeback to you again because of her friendliness.
Thank you.

26 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - York SD 526

Resposta da The Perfume Shop - York SD 526

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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