Everyone there was very helpful and quick to help, they helped me figure out which one I should try and I'm very pleased with the one I bought, Elly specifically was very patient and nice and knew a l... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
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Leia as opiniões dos outros
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver mais
A empresa respondeu
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver mais
A empresa respondeu
Glad that you do my favourite perfume that isn’t easy to find Paloma Picasso and a discount too. Prompt service, good packaging and easy delivery. Very happy.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
205 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ciaron provided outstanding customer…
Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and caring support these days. I really appreciate his help and would happily recommend this company because of him.
27 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good bargain had on perfume and…
Good bargain had on perfume and aftershave
21 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service!
Was served by Sinead at the till! Was an absolute pleasure and very helpful with my fragrance purchase
18 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick del lovely purfume
7 de fevereiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer Service like it should be!
Fabulous customer service by the lady who served us at the York branch. She could teach staff in other shops a lesson!! Professional, helpful, efficient. Order sorted and received as promised!
6 de fevereiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great value and smell is amazing
2 de fevereiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and perfume arrived quickly
Would definitely recommend the performance of the perfume shop,
15 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elly really knew her products.
Elly really knew her products and took just the right amount of time to explain the differences to me.
26 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast delivery
Ordered online , fast delivery, arrived beautifully wrapped with a personalised ribbon . Perfect gift
14 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Great to hear that you received your order quickly and that you appreciated the wrapping and personalised ribbon.
Thank you for your positive feedback!
Honest and my favourite perfumes
15 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
seamless transaction
perfect what i ordered and delivered in rapid time would defo buy again.
2 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered perfume for my wife 2 weeks to…
Ordered perfume for my wife 2 weeks to Christmas it was faulty sent numerous emails still haven't got word back scandalous...never again😡😡😡
20 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
I am so sorry to hear your order arrived with you faulty. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Just as expected from a repetitive…
Just as expected from a repetitive company with a timely delivery and quality.
4 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Damaged stolen item
26 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
I am really sorry to hear your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can help.
The Perfume Shop.
It was very easy to order and perfume…
It was very easy to order and perfume arrived on time.
20 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
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