Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver mais
A empresa respondeu
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver mais
A empresa respondeu
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
216 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great value and smell is amazing
2 de fevereiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and perfume arrived quickly
Would definitely recommend the performance of the perfume shop,
15 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elly really knew her products.
Elly really knew her products and took just the right amount of time to explain the differences to me.
26 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fast delivery
Ordered online , fast delivery, arrived beautifully wrapped with a personalised ribbon . Perfect gift
14 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Great to hear that you received your order quickly and that you appreciated the wrapping and personalised ribbon.
Thank you for your positive feedback!
Honest and my favourite perfumes
15 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
seamless transaction
perfect what i ordered and delivered in rapid time would defo buy again.
2 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered perfume for my wife 2 weeks to…
Ordered perfume for my wife 2 weeks to Christmas it was faulty sent numerous emails still haven't got word back scandalous...never again😡😡😡
20 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
I am so sorry to hear your order arrived with you faulty. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Just as expected from a repetitive…
Just as expected from a repetitive company with a timely delivery and quality.
4 de janeiro de 2026
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Damaged stolen item
26 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
I am really sorry to hear your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can help.
The Perfume Shop.
It was very easy to order and perfume…
It was very easy to order and perfume arrived on time.
20 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
The shop was in a great location and…
The shop was in a great location and the young lady who served me was very respectful and incredibly helpful and polite, I'm sorry I didn't get the girls name, but she was a pleasure to deal with and a credit to the company.
18 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Quick Delivety
Quick Delivety! Arrival of Perfume was prompt and on time for Christmas!
18 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Got here ontime
6 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Bought some aftershave from…
Bought some aftershave from york.perfume shop.in superdrug..
Was served by a lovely lady called
Julia. The manager.. Her customer service was excellent. V. Helpful
A credit to the company.
Lovely lady.
11 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Fast delivery easy to use the online app
3 de dezembro de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
A Experiência Trustpilot
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