Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver mais
A empresa respondeu
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver mais
A empresa respondeu
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
218 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
superdrug york
wow it was brilliant her name was Julia and she gave us a brilliant service thank you so much .
16 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review!
The Perfume Shop
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you for your response and positive feedback!
The Perfume Shop Team
Arrived on time and was beautufully…
Arrived on time and was beautufully wrapped including a nice ribbon, thank you SHE LOVED IT.
24 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
very informative and patient
very informative and patient, would always recommend the perfume shop! Thank you for being so helpful!
1 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great Service
Very user friendly website. Great prices and very fast delivery. Would definitely use again in the future. 2 x sample fragrances included in order - a nice touch.
24 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Scam website
I paid £80 for Guccis perfume for my mums birthday and received an empty box posted through the Mail scam site tried to email and sort this out had no response
23 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
We're really sorry to hear your order hasn't arrived. Please reach out to our customer service team so we can investigate this for you and make it right as quickly as possible.
The Perfume Shop Team
Staff member in shop was very helpful
Staff member in shop was very helpful, and the order was delivered quickly.
4 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Staff were very knowledgeable
Staff were very knowledgeable and helpful. I have not yet received my delivery but sure it will arrive soon
11 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Discount worth getting...
Excellent service in shop, staff very friendly and efficient, discounts worth getting, got 150ml bottle for price of 100ml bottle,, and free delivery...
1 de julho de 2025
Resposta da The Perfume Shop - York SD 526
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Easy ordering and delivery
Easy ordering and delivery. Have used before - excellent price
23 de junho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Givenchey ambre eau de parfum
Staff were really helpfull and nice to get a sample with the eau de perfum I bought ...
6 de junho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - York SD 526
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - York SD 526
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Good product and delivery was fast
5 de junho de 2025
Resposta da The Perfume Shop - York SD 526
Thank you so much for your support.
The Perfume Shop.
Very good service was provided
Very good service was provided. Thank you.
9 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I ordered my chosen perfume
I ordered my chosen perfume. It arrived even quicker than anticipated. Carefully packaged and in perfect condition
2 de junho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
A Experiência Trustpilot
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