Ciaron provided outstanding customer service. He was friendly, approachable, and went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to receive such attentive and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Ver mais
A empresa respondeu
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Ver mais
A empresa respondeu
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Reino Unido
4,7
Excelente
218 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Quick delivery at a fair price.
1 de junho de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Warm regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - York SD 526
Thank you for your positive review!
The Perfume Shop.
Resposta da The Perfume Shop - York SD 526
Thank you!
Resposta da The Perfume Shop - York SD 526
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
I never received my package.
7 de maio de 2025
Resposta da The Perfume Shop - York SD 526
Hey,
I am sorry to hear you have not received your order. Please pop in touch via email with your order details so we can look into this for you.
Kind regards,
Sharain
Sale perfume was great
Sale perfume was great. Also thank you for the two free samples of Dior perfume. Fast delivery and great packaging.
28 de abril de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Again no problems thank you came quick…
Again no problems thank you came quick love my perfume wish I could give more stars keep up with the good work
7 de abril de 2025
Resposta da The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Scammers
I order a perfume to my local barbershop and they send me that they tried 3 times to deliver but they didn’t found anyone
25 de março de 2025
Resposta da The Perfume Shop - York SD 526
Hi there,
If this is still not resolved, please could you pop in touch via email at reviews@theperfumeshop.com so we can help?
Kind regards,
Sharain, The Perfume Shop Team
Very easy to use site followed by…
Very easy to use site followed by delivery. Very happy.
20 de março de 2025
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Thank you!
You have opted for 1* review. I hope everything is ok.
Kind regards.
Sharain
Resposta da The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - York SD 526
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
A Experiência Trustpilot
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