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The Pure Gold Company Opiniões 

313
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My interest in gold started with a different broker, which I found to my disappointment, were a bit too pushy for my liking. I came across the The Pure Gold Company and made contact with Alfred Slad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great company and what outstanding customer service I’ve received both with Nicholas Paul and Alex Kaye. They have been so helpful and nothing is too much trouble for them I would recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de investimentos
  2. também em
  3. Empresa comercial de ouro e prata
  4. Negociante de ouro
  5. Serviços de finanças alternativos

Sobre The Pure Gold Company

Escrito pela empresa

The Pure Gold Company exists to make investing in physical bullion as simple as possible.

Our team of brokers are here to help you to buy the right bullion at the right time for the right price. We offer free consultations so you can speak directly to professional brokers who will answer all of your gold and silver investment questions. Helping you to make the right choices so you don’t pay over the odds or miss an opportunity to purchase entirely tax-free.

We are LBMA members and only deal with LBMA member bullion suppliers and vaults, giving you that extra layer of confidence in where you bullion originates from, and how safely it is stored (if you choose secure storage instead of insured home delivery).

Importantly, we offer all of our clients a buy back guarantee. We know the providence of all the bullion we sell and hence are more than happy to buy it back when the time comes.

We are always competitively priced and our brokers love to speak about all things gold and silver, so why not give us a call if you are considering investing in physical bullion. And see for yourself why we are trusted by so many investors.

Our Buyback Guarantee

We buy back quickly, at a fair price

We buy back
We know the provenance of all the bullion we sell. So we are confident in buying it back.

At a fair price
You don’t have to sell your bullion back to us. If you do, you will find we are very competitive.

Without delay
If it’s time to sell then you don’t want to wait. We provide quick valuations and settlement.

Informações de contacto

Promotion box for The Pure Gold Company

Free Gold Bullion Investment Guide

You'll be a gold expert in no time! Includes tax-free investments...

4,8

Excelente

TrustScore: 5 em 5

313 opiniões

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4,8

Todas as opiniões

(313)

53 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Nick Paul is very informative

Nick Paul is very informative, and the rest of the company is efficient, I would recommend you to anyone

20 de agosto de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear William,

Thank you for your positive review! We’re thrilled to hear that Nicholas provided you with informative and helpful service. It’s great to know that you found our team efficient and that you would recommend us to others.

We appreciate your kind words and your confidence in our services. Should you need any further assistance or have additional questions, please don’t hesitate to get in touch.

Thank you again for your recommendation!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Very professional throughout.

23 de agosto de 2023
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Anthony,

Thank you for your review! We’re pleased to hear that you found our service to be professional throughout. Maintaining high standards of professionalism is very important to us, and it’s great to know that this was reflected in your experience.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Thank you for your feedback!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Detailled advice and prompt

Detailled advice and prompt, attentive customer service.

3 de junho de 2024
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Resposta da The Pure Gold Company

Dear Andrew,

Thank you for your kind review! We’re delighted to hear that you received detailed advice and prompt, attentive customer service. Our team is dedicated to providing thorough and responsive support to ensure you have the best possible experience.

If you have any further questions or need assistance in the future, please feel free to reach out.

Thank you once again for your feedback!

Best regards,
The Pure Gold Company

Classificada 4 em 5 estrelas

Quick and easy

Quick and easy, helpful information in making my decision.

5 de agosto de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear David,

Thank you for your review! We’re pleased to hear that you found the process quick and easy, and that the information provided was helpful in making your decision.

Our goal is to streamline the experience for our clients while ensuring they have all the information they need. If you have any more questions or need further assistance, please don’t hesitate to contact us.

Thank you for your feedback!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Alex and the back office team are a…

Alex and the back office team are a pleasure to deal with and very friendly they make the process of buying gold or any precious metals an easy process.

15 de agosto de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Paul,

Thank you for your wonderful review! We’re thrilled to hear that Alex and the back office team made your experience enjoyable and straightforward. It’s fantastic to know that their friendliness and support made the process of buying gold and other precious metals easy for you.

We appreciate your kind words and are here to assist you with any future needs or questions.

Thank you again for your feedback!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

It was quick and professional advice…

It was quick and professional advice that led me to make an informed decision. Highly recommended.

16 de janeiro de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Krzysztof,

Thank you for your excellent review! We’re pleased to hear that you received quick and professional advice that helped you make an informed decision.

Your recommendation means a lot to us, and we’re glad we could assist you effectively. If you have any further questions or need additional support in the future, please feel free to reach out.

Thank you once again for your kind words!

Best regards,
The Pure Gold Company

Classificada 1 em 5 estrelas

Be honest about buy back prices

Be honest about buy back prices. Gold went up 12% and yet they offered me 3 grand less than what I purchased for.

1 de junho de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Adrian,

Thank you for your feedback. We understand your concerns regarding the buyback price and appreciate you taking the time to share your experience.

We intent to be as transparent as possible about our buyback process. As outlined in our terms, the buyback price is based on the market conditions at the time of the request. Several factors influence this price, and we would be happy to clarify these details to help you understand how the offer was determined.

We apologise that the offer did not meet your expectations and would be happy to discuss this further. Please feel free to contact us directly at accounts@thepuregoldcompany.co.uk, and we will do our best to address any additional questions or concerns you may have.

Thank you again for your feedback.

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Nice people who are knowledgeable and…

Nice people who are knowledgeable and helpful. They are happy to spent time talking with you.

31 de maio de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Bob,

Thank you for your kind review! We’re delighted to hear that you found our team knowledgeable and helpful. We pride ourselves on taking the time to engage with our clients and provide the support they need.

If you have any more questions or need further assistance, please don’t hesitate to reach out.

Thank you again for your feedback!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Great company we so much knowledge of…

Great company we so much knowledge of all the markets and not at all pushy

15 de julho de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Wayne,

Thank you for your positive review! We’re thrilled to hear that you found our team knowledgeable about the markets and appreciated our non-pushy approach.

Our goal is to provide valuable insights while ensuring a comfortable experience for our clients. If you have any more questions or need further assistance, please don’t hesitate to reach out.

Thank you again for your kind words!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

I would recommend the pure gold…

I would recommend the pure gold company. Everything was explained very well and I was kept informed about everything from start to finish.
Customer service is very good .

1 de agosto de 2024
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Brian,

Thank you for your recommendation and positive feedback! We’re delighted to hear that everything was explained clearly and that you felt well-informed throughout the process.

We take pride in providing excellent customer service and ensuring a smooth experience from start to finish. Your satisfaction is our top priority.

Thank you again for your kind words!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Thanks Pure Gold Company.

I was really pleased with my experience with the Pure Gold Company and particularly with Nicholas Paul, who was extremely patient and helpful throughout the process. As a first time investor I found their investment guide very useful and I appreciated the one to one discussion on allocating my funds after I had decided to invest. There was no hard sell just helpful advice when needed. I would highly recommend this company and would be very happy to use them again in future.

22 de julho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Mr King,

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with The Pure Gold Company and particularly with Nicholas Paul. It’s fantastic to know that his patience and helpfulness made a significant difference, especially as a first-time investor.

We’re glad you found our investment guide useful and appreciated the personalised discussion on fund allocation. Our goal is to provide valuable advice without any pressure, and it’s rewarding to hear that this approach resonated with you.

Thank you for your high recommendation. We look forward to assisting you again in the future!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Feel at ease with The pure gold…

Feel at ease with The pure gold company. I’m at the inquiring and contemplating stage with investing into gold. I have spoken with Barnaby a couple of times and find him very easy to talk with and don’t feel he is pushing a sale at all.

18 de julho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Nicola,

Thank you for your feedback! We’re pleased to hear that you feel at ease with The Pure Gold Company and that your interactions with Barnaby have been positive.

We strive to provide a comfortable and informative experience, especially during the inquiry and contemplation stages. It’s great to know that Barnaby’s approach has made you feel relaxed and unpressured.

If you have any more questions or need further information as you consider your investment, please don’t hesitate to reach out. We’re here to assist you every step of the way.

Thank you for sharing your experience!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

Reliable and trustworthy

The Pure Gold Company immediately felt trustworthy. There was no hard sell and I wasn’t put under any pressure to invest. Their staff are knowledgeable and guide you through the whole process supportively. I would definitely invest with them again.

1 de abril de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Megan,

Thank you for your positive review! We’re delighted to hear that you found The Pure Gold Company to be trustworthy and appreciated our supportive, pressure-free approach.

Our goal is to provide knowledgeable guidance and ensure a smooth investment process, so it’s wonderful to know that our team met your expectations.

We’re glad you would consider investing with us again and look forward to assisting you in the future. If you have any further questions or need additional support, please feel free to reach out.

Thank you once again for your feedback!

Best regards,
The Pure Gold Company

Classificada 5 em 5 estrelas

I was thinking of investing in gold and contacted The Pure Gold Company.

I was thinking of investing in gold and came across The Pure Gold Company, I requested a brochure which was useful overview of the service they provide which was helpful.
They then gave me a call to discuss the various options available, I must say they were great at explaining it all especially discussing the tax advantages with the various coins and bars available.
Very helpful and not at all pressurised I went ahead with them and received a great service very reassuring and quick and easy.

20 de junho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Todd,

Thank you for sharing your positive experience with The Pure Gold Company!

We're thrilled to hear that team provided a helpful overview of our services and was able to clearly explain the various investment options and tax advantages.

It's great to know that you felt no pressure during the process and that you found our service reassuring, quick, and easy.

We're committed to providing exceptional service, and your feedback is greatly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your investment in gold!

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

High quality and excellent service.

Customer services was undoubtedly at a high quality, all queries were answered effectively and felt well listened to and catered for my needs for my purchases.
The Pure gold company has enabled me to expand my investments beyond the property and opened my eyes to several exciting opportunities within the gold industry. Would highly recommend.

25 de junho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Rohan,

Thank you for your wonderful feedback!

We're delighted to hear that our customer service met your expectations and that all your queries were answered effectively.

It's our goal to ensure every client feels listened to and catered for. We're thrilled to have helped you expand your investments beyond property and introduced you to exciting opportunities within the gold industry. Your recommendation means a lot to us.

If you have any further questions or need assistance with your investments, please don't hesitate to contact us.

Best wishes,

The Pure Gold Company

Classificada 1 em 5 estrelas

AVOID LIKE THE PLAGUE

AVOID LIKE THE PLAGUE!

32% Loss

I was utterly shocked and horrified last week when I asked the Pure Gold Company for a valuation on my Gold investment and they came back with a figure that was 12% less than the original Capital sum I invested. That, in a year when Gold has gone up at least 18%, is absolute daylight robbery, in my humble opinion. The Pure Gold Company want me to accept a valuation that gives me a loss of over £100,000. To be honest I feel much worse off than if I’d just left my money in the notoriously corrupt Bank.

In matter of fact, I ought to be in profit.

I ask you, the Pure Gold Company - What is going on? How can you conscience this despicable and disgraceful behaviour?

To anyone looking at buying Gold, please avoid this company, as there is money to be made in precious metals, but not with the Pure Gold Company.

Flora F

24 de junho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Thank you for taking the time to share your feedback. We take all customer concerns seriously and are committed to ensuring transparent and fair transactions. We acknowledge the challenges and concerns raised in your review and would like to address them comprehensively.

Upon further investigation and after subsequent communications with you, we understand that you have since sold your gold back to us within your desired timeframe and have realised a profit on your investment, despite the initial short-term valuation concerns. It is also important to note that the price you paid for the coins was lower than all competitors, and our buyback price was considerably higher than the competition. You held your investment for only 11 months and still achieved a profit. We always suggest that gold and silver should be viewed as long-term investments, yet despite selling prematurely, you were able to see positive returns.
Gold valuations can fluctuate due to various market factors, including spot price changes, demand and supply dynamics, and specific terms of purchase and sale. These fluctuations can sometimes lead to temporary discrepancies in valuations. However, our goal is always to provide accurate and fair valuations based on current market conditions.

We are pleased that your investment ultimately yielded a profit and that we were able to facilitate a successful transaction for you. We apologise for any inconvenience or confusion experienced during the initial valuation process.

Your feedback is invaluable to us as we strive to improve our services and ensure a positive experience for all our clients. Should you have any further questions or require additional assistance, please do not hesitate to reach out to our customer service team.

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

Good all-round service for first-time investors in Gold

I looked at several different companies offering gold purchase and since The Pure Gold Company offered a competitive rate (to buy and sell), guaranteed buy-back and advisory service, I opted for them, and have been entirely satisfied. Not having bought gold before, I appreciated being offered pros and cons for different purchase options, and storage, so I could make an informed choice.

16 de novembro de 2023
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Lisa,

Thank you for choosing The Pure Gold Company and for sharing your positive experience!

We're pleased to hear that our competitive rates, guaranteed buy-back, and comprehensive service met your expectations. It's great to know that our team was able to provide you with detailed information on the pros and cons of different purchase options and storage, helping you make an informed decision.

Your satisfaction is our top priority, and we're glad we could assist you in your first gold purchase.

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

Great company

I bought a large portion of gold and Silver from The Pure Gold Company as a safe haven investment and they are of the highest standard. Their buy back guarantee is very quick and easy and I received payment within 24 hours. Thanks to Barnaby and Alfie at the company for looking after me and my account.

4 de junho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hello,

Thank you for your fantastic feedback!

We're delighted to hear that you're satisfied with the quality of the gold and silver you purchased from The Pure Gold Company.
It's great to know that our buy-back guarantee was quick and easy, and that you received payment within 24 hours.

Barnaby and Alfie are truly dedicated to providing excellent service, and we're glad they could assist you with your account.

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

I continue to be a very satisfied client

I recently sold some inventory with TPGC to realise profits.
I found the process responsive, easy to navigate, professional and friendly.
I remain convinced of the case for owning Precious Metals and continue to be a very satisfied client of TPGC, a supporter of their friendly and helpful service and grateful for their experience, expert advice and "all risks" insurance and storage facilities.

3 de junho de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Alex,

Thank you for sharing your positive experience with us! We're delighted to hear that your recent selling process with The Pure Gold Company was responsive, easy to navigate, and conducted with professionalism and friendliness.

It's great to know that you remain convinced of the benefits of owning precious metals and that you're a satisfied client of TPGC.

We appreciate your support of our friendly and helpful service, as well as your trust in our experience and the "all risks" insurance and storage facilities we offer.

If you have any further questions or need assistance in the future, please feel free to reach out. Thank you once again for choosing us for your precious metals transactions!

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

It's easy

Easy to understand
Easy to use
Prompt and polite service

11 de abril de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Peter,

Thank you for your review! We pride ourselves in delivering an efficient and simple service for anyone who wishes to invest.

Best wishes,

The Pure Gold Company

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