Riverside Gallery Opiniões 

652
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ben was extremely helpful sourcing the two paintings we were after. Went extra mile in helping to wrap one of the paintings in birthday paper making a far better job than I could have. Have used a... Ver mais

Classificada 5 em 5 estrelas

Recently purchased my first Doug Hyde print and so pleased I bought through Riverside Gallery. Great choice and pricing, simple ordering and fast, smooth delivery. Really well packaged on arrival... Ver mais

Classificada 5 em 5 estrelas

Have dealt with Riverside a few times, purchasing serval pieces. Sean & Ben provide a friendly, personal and professional service. I only use Riverside as they are the best!

Classificada 5 em 5 estrelas

Called into the gallery looking for work by one particular artist and bought a print from a complete different one! No sales pressure, just lots of advice as we wanted an alternative frame on the pi... Ver mais

Informações sobre a empresa

  1. Galeria de arte

Informação fornecida por diversas fontes externas

The Riverside Gallery - One of the countries leading Art Galleries. Family run business since 1988 offering exceptional customer service We ship worldwide


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

652 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(652)

32 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

If I could give this gallery zero stars I would

If I could give this gallery zero stars, I would. On Sunday I placed an order for a picture that was listed as available and paid £750 in good faith.

Shortly afterwards, I received an email saying: “I’m not sure how this went through, but it is sold out and says this on our site, see below (screenshot of website showing item, with big yellow circle around ‘sold out’). We are unable to fulfil your order and have cancelled the transaction.”

My frustration isn’t that the item was unavailable, as mistakes do happen. What matters is how they’re handled. Instead of a straightforward apology, the message made me feel at fault for their error. That impression was reinforced when I phoned the owner, who sent the email, and was told that “people can add their own tones to emails.”

A simple “sorry, we made a mistake” would have gone a long way. Instead, what has stayed with me and will stop me from trying to buy from the gallery again wasn’t the cancellation itself, but the lack of accountability. It’s disappointing to feel blamed rather than valued as a customer.

23 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This gallery provides the best customer…

This gallery provides the best customer service I have ever experienced. The communication was second to none—they were incredibly helpful when I needed to make a change, and nothing was too much trouble. It was so refreshing to deal with genuine, authentic people rather than just salespeople. A truly outstanding experience!

5 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Service that exceeds expected

Ben was extremely helpful sourcing the two paintings we were after. Went extra mile in helping to wrap one of the paintings in birthday paper making a far better job than I could have.
Have used a well known Manchester dealer previously, they wanted £150 deposit just to get the painting for us to look at. The additional 1 hour travel to deal with Ben was well worth it.

30 de setembro de 2025
Classificada 5 em 5 estrelas

Great Service…

Great service really helpful and received my picture when they said I would. So refreshing to deal with someone who does what they say they will.

15 de setembro de 2025
Classificada 5 em 5 estrelas

The art of excellence

Riverside is definitely the best place to buy art.I have been a customer of theirs for a while now and I am always thrilled with my purchases and totally impressed with their service.HIGHLY RECOMMENDED

15 de setembro de 2025
Classificada 5 em 5 estrelas

CUSTOMER SERVICE

Excellent customer service from start to finish including delivery dates that were personally convenient to me due to work. Definitely will be purchasing again from them :)

12 de agosto de 2025

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