Nice products but unfortunately very unhelpful Customer Service as wrong item was delivered and all they said was, must have been an oversight... No mention of replacement or reply when I asked if may... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... Ver mais
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... Ver mais
The products are nice i cant fault them, but the packaging isn't very good. I had incorrect labels on my products, (wax melt label on drain cleaner product) you can't clearly see the ingredients on so... Ver mais
Informações sobre a empresa
Escrito pela empresa
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
Informações de contacto
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, Reino Unido
- contact@scentedaromas.uk
- thesoapgalx.co.uk
3,9
Bom
469 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
😍😍
Got my package, the hot chocolate candle smells exactly the same as the real thing, smells so nice. 100% my fave bath and body shop I’ve ordered from.
17 de janeiro de 2023
Your products are truly amazing
Your products are truly amazing, I could eat them. Your service is first class.
4 de janeiro de 2023
Amazing range of products and excellent…
Amazing range of products and excellent customer service. The sink fresheners are brilliant and make the most amazing smell. I’ve also ordered the bath bombs at Christmas which my niece especially loved. Another order will be going in soon.
25 de novembro de 2022
Opinião espontânea
This is my second time ordering and I…
This is my second time ordering and I just cannot believe how amazing all the products are! The sink fresheners smell my whole house out for hours on end . Just doing another order now. 💖
28 de dezembro de 2022
Opinião espontânea
My first order they accidently missed…
My first order they accidently missed something out (I ordered not long before Christmas so I can completely understand if they had a lot of orders!)
Popped them a messaged and they responded pretty quickly and sorted it. I have since placed a second order. I can't fault their products with my first order! The bath bombs and wax melts smells are amazing. Haven't used it all but the bits I have are incredible. Thank you again 😊
29 de dezembro de 2022
Opinião espontânea
I got alien soap and bubbles bath love…
I got alien soap and bubbles bath love them they smell amazing will definitely buy again very big fan of alien these smell just as good 👍🏻 💖
14 de dezembro de 2022
Opinião espontânea
Amazing as always love soap gal 🥰 me…
Amazing as always love soap gal 🥰 me and my family all use soap gal products daily my girls love the soap sponges and perfumes x
12 de dezembro de 2022
Amazing products
14 de outubro de 2022
Opinião espontânea
Good value love soap gals
7 de outubro de 2022
Opinião espontânea
Love this website ❤️
Love this website, the soap filled sponges are amazing..im ordering more for Xmas gifts 🙈
1 de dezembro de 2022
Opinião espontânea
My favourite site for all things snow…
My favourite site for all things snow fairy especially the body sprays and perfume smell even better than the lush one, I also love the candles and drain bombs just obsessed with this site .
8 de dezembro de 2022
Opinião espontânea
3 wks still waiting on order customer…
3 wks still waiting on order customer service is none money basically been stolen Al I get got was post not there fault and wish read terms conditions as no fault of there's not there faulty of.
There's
11 de dezembro de 2022
Resposta da Scented Aromas
Hi Audrey,
I appreciate your review and the frustration on the delay in your order. You did order PRE ORDER items of which the dispatch date was on the items you purchased, you also had 3 options to select at the shipping option - Royal Mail First Class, Royal Mail Second Class and Evri Next Day. Of which you chose Royal Mail second class.
You have communicated with us a few times now and we have always responded straight away within 24 hours. When we spoke you said it was your fault that you selected royal mail second class.
We have no control over delays unfortunately with couriers and it is the busiest time of year.
You have the tracking number for your order which proves it has been posted and I can assure you money has not been 'stolen'.
Lovely fresh smellies
Massive range of products online and the packaging looks very professional I love the pink logo stickers. Products smell amazing I couldn’t wait to use them , my house smells so fresh! Great customer service and quick replies to any queries. I’ll definitely be returning for more soon
7 de dezembro de 2022
Opinião espontânea
Amazing smelling products
Amazing smelling products. Fast delivery i love SoapGal!
8 de dezembro de 2022
Opinião espontânea
Great products
Great products, smell gorgeous, long lasting. Great prices. Highly recommended
19 de outubro de 2022
Opinião espontânea
Really great products that smell out of…
Really great products that smell out of this world!! Support small businessess!!
1 de novembro de 2022
Opinião espontânea
Devine Smelling products...
I had followed Soap Gal on Instagram for a while as they had nice looking products and a good range. I decided to place an order on Black Friday and the products i received smelled devine (i ordered Ice Pixie Fragrance) for a christmas present. I had a query regarding my order and Soap Gal responded in a very timely manner and was very responsive. I am hoping to place another order this time for myself :)
25 de novembro de 2022
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.