The Software City Opiniões 293

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Making sure purchases are installed perfectly especially for seniors that are Unsure of themselves and don’t whoever to download or install a program, my James Pham stayed in touch with thru it all.... Ver mais

Classificada 1 em 5 estrelas

Bought windows 11 pro product key from this site—HUGE mistake. They delivered the key fairly soon after I purchased, and I went straight to redeem it on my computer. I was then prompted with a notice... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue while installing the software and when I ask a question someone was right there with straight forward answers. I did what they said and the download and installation was easy. At the... Ver mais

Classificada 5 em 5 estrelas

Every day when I turned on my computer, I would see a vast amount of articles on MSN, as MSN was my home page. The flashing content for most of the articles gave me a headache; also some of the artic... Ver mais

Informações sobre a empresa

Escrito pela empresa

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer Service Top Notch

I had an issue where I was not receiving my codes on my account portal - I reached out through the chat and received a prompt response and had my account refreshed so that I could see my codes.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was looking around different sites to…

I was looking around different sites to upgrade a laptop running Windows Vista. I wasn't having much luck until I found The Software City's website. I was easily able to purchase, download, install Windows 10, and get the laptop up and running again in no time. The Software City even checked in to make sure I was able to install Windows 10 and get the laptop back and running. I give them an A+!

12 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

got the key right away

got the key right away. never got the software. no indication in Microsoft account. Support just said spend more money. I want a refund

29 de setembro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We sincerely apologize for this disappointing experience, Don. We take full responsibility. We have already reached out to you directly via email to provide immediate download links and step-by-step support. We will also review your refund request in line with our guarantee if we cannot resolve this swiftly. Thank you for bringing this to our attention, and we are committed to making it right for you.

Classificada 5 em 5 estrelas

To the rescue. Thank you.

Turned chaos into order. When I could not get Microsoft to load my purchased software, Software City came to the rescue. When I indicated I had problems getting on to their system, they immediately took over and fixed the problem.

Aces in my opinion

29 de setembro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We're very sorry for the confusion with your Office installation. Our goal is always to provide you with the exact version you purchased—Office 2024, not Office 365. We have already reached out directly and assisted you via remote support to ensure the correct Office 2024 version is now fully installed and working. If you have any further questions or need help, please let us know. Your experience matters, and we appreciate the opportunity to make things right.

Classificada 4 em 5 estrelas

hands free installation by tech…

hands free installation by tech support. Wish I knew how long the process would take (1.5 hrs). Also, available time slots were late evening for Eastern time zone folks.

25 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Programs purchased

I wanted the word and excell program and I got it. Now though I am limited on my computer. For example, I needed to scan a document and send it but now I’m told my iCloud is full and if I want more storage room, I have to pay for it. I’m not interested in using iCloud but I do need to find another way to use my computer as I did prior to downloading loading the new programs I purchased from you.

25 de setembro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

Thank you so much for your feedback and for choosing us for your Word and Excel needs. We’re glad the software is working for you, and we understand how frustrating storage issues can be. Please rest assured, installing Word and Excel doesn’t require you to use iCloud or pay for extra storage—your existing computer functions should still be available. We’ve already reached out via email with free steps to manage your documents without relying on iCloud. If you ever need help or want advice on alternative storage methods, our team is here for you every step of the way.

Classificada 5 em 5 estrelas

Knowledgeable and thoughtful.

They kept in touch with me and got my order downloaded with no problem. Was most helpful and considerate. Answered my questions and did a little maintenance to help my computer to download more quickly. The tech was very knowledgeable and helpful.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I found it fairly simple to install to…

I found it fairly simple to install to get up and running. I wish the person that sold me the computer would have told me about this software as I would have had them do this for me instead of loading Office 365. Anyway I am able to use it and that is what matters most to me.

11 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I thought the downloading would be…

I thought the downloading would be simple as advertised, but all the way through the process, I was uncertain about my steps. I still do not have full access to Microsoft Office. I can't do all the functions I need in WORD. Don't know if it is because my software isn't fully licensed or not fully downloaded.

10 de setembro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We sincerely apologize for the confusion and uncertainty you experienced during your Office installation. Our goal is always to deliver a smooth and straightforward process, and it's clear we fell short for you. We've already reached out via email to provide detailed, step-by-step guidance and to ensure your Microsoft Office is fully activated with complete functionality—especially in Word. Your confidence and productivity are our top priorities, and we're committed to resolving this quickly. Thank you for bringing this to our attention so we can improve our service.

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