The Software City Opiniões 293

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Making sure purchases are installed perfectly especially for seniors that are Unsure of themselves and don’t whoever to download or install a program, my James Pham stayed in touch with thru it all.... Ver mais

Classificada 1 em 5 estrelas

Bought windows 11 pro product key from this site—HUGE mistake. They delivered the key fairly soon after I purchased, and I went straight to redeem it on my computer. I was then prompted with a notice... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue while installing the software and when I ask a question someone was right there with straight forward answers. I did what they said and the download and installation was easy. At the... Ver mais

Classificada 5 em 5 estrelas

Every day when I turned on my computer, I would see a vast amount of articles on MSN, as MSN was my home page. The flashing content for most of the articles gave me a headache; also some of the artic... Ver mais

Informações sobre a empresa

Escrito pela empresa

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service is top notch

Customer service for this company is top of the list. We purchased Microsoft Office. The installation went very smooth. The company followed up with me to see if there were any issues. That is very unusual now a days. It's good to know that if there are any issues, that the company is there to help.

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The technician

The technician, made everything go smoothly. He got it set up in no time and explained things to me that I needed to know. I appreciate this team at the software city Top Notch service!!!

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I changed my mind after ordering

I changed my mind after ordering. My sony vaio laptop is over 11 years old with Windows 7. I requested a refund. Their phone # is bogus! No one has contacted me about a refund I requested the same day I placed the order. I'll be contacting my bank to investigate this company and get my money back.

25 de outubro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We sincerely apologize for your frustrating experience and thank you for bringing this to our attention. We take full responsibility for not meeting your expectations, and we are truly sorry for the disappointment caused. We want to clarify that we processed your refund on October 26th, just one day after you informed us about your older laptop and the compatibility issue. We have already reached out to you by email with confirmation of the refund and to offer further assistance. Your satisfaction is our highest priority, and we are always here to help. Thank you for giving us an opportunity to learn and improve our service for all our customers.

Classificada 5 em 5 estrelas

James Pham was so quick and efficient

James Pham was so quick and efficient. I could hardly follow the curser as he navigated all the steps involved. I'm so thankful that it didn't take me half of the day to figure things out on my own. Thank you! This is a great service!

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed customer

Decided not to download windows 11 because of trust issues. Asked for refund of money. To date my refund request has been ignored.

Update: received the refund for windows 11 but not the installation fee. Thank you.

I had hoped when I purchased windows down load would be available as with other windows products. When I realized an installer was required at additional cost from same vendor (bate & switch) I acquiesced, however further on in the process my installer being in Vietnam was just a bridge to far.

22 de outubro de 2025
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

Dear William,

We are truly sorry for the frustration and disappointment you have experienced. We take full responsibility for not addressing your refund request in a timely manner and deeply regret missing the mark on your expectations. Please accept our sincerest apologies for any inconvenience caused by this delay.

We have already reached out to you by email to resolve your situation directly and as quickly as possible. Your satisfaction is always our top priority, and we are committed to putting things right.

Thank you for your honest feedback—it helps us improve our service for everyone.

Classificada 5 em 5 estrelas

Better way to buy software!

If you're a bit leery about ordering software online, let me put your mind at ease. This company is great. Product worked perfectly, price was amazing and installation was quite honestly, a piece of cake (even if you're not a techie -which, I'm definitely not). Software City has got your back every step of the way and if you need help with anything, they're offer that too. A truly great experience, don't be afraid to try them.

22 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It was the fastest transaction ever...

It was the fastest transaction I have ever done. By the time I paid for it I had an e-mail in my inbox with all the info I needed. Installed great. Thank you for the highest level of service.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Tech Support from James Pham

I purchased MS Office 2016 specifically to obtain Publisher. Had no issue loading the program but couldn't find Publisher or Outlook. Left a message and scheduled a chat at 1040pm. I wasn't aware it was going to be on Teamview so wasn't prepared for it. Once online the chat went very well, my files needed were found and pinned for me. Thank you very much. In my mid 70s and the transfer from Win10 to Win11 has been frustrating. James Pham removed a huge amount of that frustration. I will be using The Software City more in the future now that I know of the excellent tech support.

19 de outubro de 2025
Opinião espontânea

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