Customer services have been so helpful and responsive. The delivery courier made an error on the tracking of the order and said it had been delivered. Atelier looked into the issue and clarified that... Ver mais
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Leia as opiniões dos outros
Took longer to deliver than I thought it should, but I didn’t realise it was non UK. But, when my mugs arrived I was very happy with them. Beautiful things. Now that is an independent and honest rev... Ver mais
Was not happy with delivery time, but maybe that is not your fault,item ordered was as described and quality seems decent, never got to ware it though as came too late for my holiday,
Same experience as other reviewers, partial order delivery followed by a blank in communications. I've emailed and called 5-10 times now with no response. I'd also say that the shower shelves I... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Southern Atelier is a home decor brand. We celebrate refined simplicity and timeless items. Handcrafted parts makes our items special. We only work with the highest quality materials.
Informações de contacto
De Nieuwe Erven 3, 5431NV, Cuijk, Holanda
- +447577004779
- info@thesouthernatelier
- thesouthernatelier.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer services have been so helpful…
Customer services have been so helpful and responsive. The delivery courier made an error on the tracking of the order and said it had been delivered. Atelier looked into the issue and clarified that my order was still in transit. My order of sandals have now arrived and they are beautiful to look at and very comfortable to wear. Thank you.
Unusual design
I ordered a hob kettle. The design is unique. I am very pleased with my purchase.
Took longer to deliver than I thought…
Took longer to deliver than I thought it should, but I didn’t realise it was non UK. But, when my mugs arrived I was very happy with them. Beautiful things.
Now that is an independent and honest review.
Was not happy with delivery time
Was not happy with delivery time, but maybe that is not your fault,item ordered was as described and quality seems decent, never got to ware it though as came too late for my holiday,
Delivery was in good time
Delivery was in good time. The fragile item was well wrapped and exactly as advertised. Was a great present for my wife.
Item has not been delivered
Item has not been delivered. I wish I read these reviews.
Just what I wanted
Amazing quality item and the price was really competitive. Delivery was well worth the wait. But within the time frame stated.
Delivery was good but the packaging was…
Delivery was good but the packaging was very bad through customer.the coat was very good
Everything was perfect
Everything was perfect, unfortunately you've used evri as courier. Try not use them for the future. I live on the ground floor but even though parcel was drop near the dumpster. Which is not even my safety spot.
Ugly mug......The item took so long to arrive Id…
The item took so long to arrive Id forgotten Id ordered it!
The glass mug looks nothing like it did in the picture! On line the flowers on the mug were a vibrant blue! The flowers are actually dried up wishy washy green/blue. In the picture the flowers appear on the glass, they are actually floating between the double glass layer 🤦 and yes! They have all sunk to the bottom.
The mug is horrible and I will not be purchasing from the company again.
The jacket I ordered was too small and…
The jacket I ordered was too small and SouthernAtelier couldn’t have been more helpful and accommodating in sending me the right size without any complaint - excellent customer service
The product was exactly as advertised…
The product was exactly as advertised if not better. Very elegant
Excellent customer service having…
Excellent customer service having experienced a slight delay in my order, would order again from this company.
The service was fine
The service was fine. The product was possibly a lesser quality than I had expected however that is always the danger of buying over the internet.
Great product and was fitted fine
Great product and was fitted fine. 4 stars because it took over a week to be delivered to the UK.
Really wish I’d looked at all the 1 star reviews
Really wish I’d looked at all the 1 star reviews.
Took 20 days to come after purchase date
Was stuck in transit for a week. Not as long a wait as some customers on here.
Didn’t realise how far it was coming from.
When it came it was a lot smaller than I thought it would be compared to the reference photo online.
Nice customer service staff but I don’t think I’ll be shopping from here again.
The product is as advertised
The product is as advertised. Easy to instal.
Looks very stylish.
Goods arrived safely and as described…
Goods arrived safely and as described although the size comes up smaller than I would have expected.
Excellent communication.customer…
Excellent communication.customer support was superb.highly recommended.
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