Thesouthernatelier Opiniões 

76
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Customer services have been so helpful and responsive. The delivery courier made an error on the tracking of the order and said it had been delivered. Atelier looked into the issue and clarified that... Ver mais

Classificada 4 em 5 estrelas

Took longer to deliver than I thought it should, but I didn’t realise it was non UK. But, when my mugs arrived I was very happy with them. Beautiful things. Now that is an independent and honest rev... Ver mais

Classificada 4 em 5 estrelas

Was not happy with delivery time, but maybe that is not your fault,item ordered was as described and quality seems decent, never got to ware it though as came too late for my holiday,

Classificada 1 em 5 estrelas

Same experience as other reviewers, partial order delivery followed by a blank in communications. I've emailed and called 5-10 times now with no response. I'd also say that the shower shelves I... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

The Southern Atelier is a home decor brand. We celebrate refined simplicity and timeless items. Handcrafted parts makes our items special. We only work with the highest quality materials.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(76)

76 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Co. to deal with and product excellent too

From placing the order to delivery was very good - kept me informed about how order was progressing - it wasn’t the fastest of deliveries but that was irrelevant and the product a steel chopping board didn’t disappoint - I am highly satisfied and my friend has even ordered one too!

10 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent value for money!

First time I've used the southernatelier site. Purchased two pairs of running shorts. Very comfortable to wear, lightweight and with a snug, compression fit without being too tight! Great for exercises at home, which is what I've started doing, or working out in the gym. Well packaged and arrived intact. Excellent value for money! Very pleased with the overall purchase and service. Recommended!

19 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Low Quality goods not worth the money

The goods were very low quality, poorly designed (large patch pockets below knee level?), badly made, and made out of material which felt unpleasant to handle or wear. Made in China and despatched from there , unable to return because the only label (on the garments themselves) was all in Chinese characters. I was invited by "Camille" in customer services of the Southern Atelier to place a review in return for £125! I did not respond except to delete this offer - the second time she contacted me I deleted and unsubscribed. This is not a company I want any dealings with.

6 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Website easy to use and ordering…

Website easy to use and ordering process straight forward. Although the delivery was a tad slow as I take it was imported, however the quality was perfect. I ordered 2 pairs of cargo shorts for holiday and was very happy with them, thank you.

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered 2 polo shirts in xxl size when…

Ordered 2 polo shirts in xxl size when delivered were sized to fit a 12 to 14 year old
Complained and was offered a 20% refund and keep the substandard and too small polos rather than refund the cheap totally wrong size shirts
Never deal with the his company again

10 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered 2 mens Large polo shirts that…

The Southern Atelier company.
I ordered 2 mens Large polo shirts that took weeks to arrive from this company
Once they arrived the shirts that had been sent had a ( L ) label in them but the actual shirt would not even fit my 10 year old grandson.
After raising the issue with the company for a return or replace option.
1 - I was only offered that I pay another £4.95 for them to post another 2 shirts to me. With no guarantee that the next delivery would be correct.
2 - return the items back to china at my expense before a credit would be issued.
3 - accept a 20% credit and keep the smaller shirts.

The company is based in Europe not china. Why am I being asked to return the incorrectly package items back to china from where this company must have purchased them from.
Saving them from doing so.

I had good communications with them. However asking the purchaser to return incorrectly supplied goods at the expense of the purchaser totally incorrect.
I'll just put it down to experience.

BUT BE WARNED
Don't trust in what your getting from this company.
And DON'T BELIEVE THEIR RETURNS POLICY.

5 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

website gave me a good overview of the…

website gave me a good overview of the ceramic item I was looking for - plenty of photos ,product specifications and other similar products. I felt confident in my choice and was pleased when it arrived only a few days later. It was very well packed and arrived in perfect condition!

20 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. REPORTED TO TRADING STANDARDS.

They provide poor and incorrectly sized products and don't comply with UK consumer laws. Customer service just offer discounts and not a return service they are obliged to offer. Working to have them removed from social media for misleading advertising.

2 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Shopping with The Southern Atelier has…

Shopping with The Southern Atelier has been very efficient and a pleasure. However, the glasses I bought have been a disappointment. On the website you cannot see the ugly bulbous dip in the bottom of the glass. So the aesthetic has spoilt them for me unfortunately. I would have returned them, but by the time I realised, all packaging had been discarded.

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A lovely break from the norm…

A lovely break from the norm in terms of selection and some lovely items for the kitchen were purchased on the first visit. Delivery was smooth and the overall quality of the beautiful mugs and oil decanter were exceptional. Fantastic store experience end to end. Highly recommended!

1 de junho de 2026
Opinião espontânea

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