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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I place an order for 5 non-nicotine vapes every month, and follow up my order with a whatsapp message to ensure my chosen flavours are available in the no-nicotine option. Vape Giant are always incred... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Delivery great,ordered several of the crystal bling 18,000,battery on them are very dodgy one was showing 100% but nothing was coming out plugged it in to charge was showing 57% this has happened on 2... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd never used this site before but wanted to get some early Christmas presents in and the prices were pretty decent. I placed a big order (nearly £300, was going to order more but didn't want to risk... Ver mais

Classificada 5 em 5 estrelas

The Vape Giant IS THE best Vape site out there, easy to use & easy to find the Vapes you want, the choice is endless. Customer service is also up there with the most helpful & mindful of your needs... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cigarros eletrónicos

Escrito pela empresa

The Vapegiant is one of the best online shop to purchase Cheap Disposable Vapes in UK, also have vape kits and pen in very affordable rate. Get free delivery order above £30 also same day shipping.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

absolutely SMOKES the competition 👌🏼

The Vape Giant IS THE best Vape site out there, easy to use & easy to find the Vapes you want, the choice is endless.
Customer service is also up there with the most helpful & mindful of your needs.
Cannot fault this site & will continue to buy my Vapes here.
Latest Order No. TVG5743

18 de março de 2026
Opinião espontânea
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Resposta da Thevapegiant

We appreciate your feedback.

Classificada 4 em 5 estrelas

This report will include sections for positive and negative aspects of my experience, therefore this report is not necessarily represents the experience of all customers overall.

At the moment when this review is being written - I have used 3/6 of ordered items, those are 3 (2 of each were bought) different flavors of "The Crystal Bling Shisha 25000 Puffs Prefilled Pod Vape Kit", I have following things to say:

Positive:
1. The website is easy to navigate, there were no issues with making an order.
2. Shipping is not a subject for concerns, items were delivered in promised time.
3. Packaging is not a subject for concerns either.

[Keys: K - kit; T - tank (those are variables, and they will be given their value (e.g. K1-T1 - kit 1 tank 1))]
Negative :
1.Quality control:
Some products did not function as described and expected. Following dysfunctions were discovered:
(1)Lack of liquid inside one of the tanks(each kit has 2 tanks) of 2 kits (currently). The taste of K1;T1 has gone when the percentage on the indicator was about 70%, which was easily identified as the lack of liquid overall because its taste has gone too fast. The taste of K2-T1 lasted for much longer than K1-T1, the taste was degrading slowly from 50%, and fully disappeared at 28%, the nature of the issue was the same as K1-T1, however, it's severity was noticeably lower.

The source of dysfunction was not confirmed, as it would require its disassembly, but the conclusion was based on the time it lasted, therefore it is considered as highly probable.

Conclusion:
My concern is addressed to the dysfunction of the product, which is the thing to concern, but my experience is limited to the one product while the company has much more to offer.

3 de março de 2026
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Resposta da Thevapegiant

we appreciate your feedback and we will look into this issue. we are glad you brought this into attention. thank you so much for your review.

Classificada 5 em 5 estrelas

The Crystal bling …

Received a 10 pack of the Crystal bling 5 of hubba bubba and 5 of cool mint alls good bar one! One of the cool mint vapes didn’t work

2 de março de 2026
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Resposta da Thevapegiant

We appreciate your feedback.

Classificada 5 em 5 estrelas

Great, reliable & friendly service.. cannot fault!

I place an order for 5 non-nicotine vapes every month, and follow up my order with a whatsapp message to ensure my chosen flavours are available in the no-nicotine option. Vape Giant are always incredibly helpful and respond quickly if there are any problems or I need to change flavour due to availability. Absolutely cannot fault them at all. Great, reliable & friendly service! Thank you :)

3 de março de 2026
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Resposta da Thevapegiant

We appreciate your feedback.

Classificada 4 em 5 estrelas

Good customer service

After royal mail delivered my order to the wrong place,i was happy that they sent out a replacement order.
I will be ordering from them again.

26 de janeiro de 2026
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logótipo da Thevapegiant

Resposta da Thevapegiant

Hello,

We appreciate your review and your feedback.

Thank you so much.

Classificada 2 em 5 estrelas

Delivery great,ordered several of the…

Delivery great,ordered several of the crystal bling 18,000,battery on them are very dodgy one was showing 100% but nothing was coming out plugged it in to charge was showing 57% this has happened on 2 of them upto now.Open another and its not working at all.Also 12,000 crystal bling no way is there that many puffs in them.No point in getting in touch with them as they just say they will send replacement in next order WONT BE NEXT ORDER!!!Most of these shops are running under several different names and are buying from china so dont expect anything less then cheap unusable crap.Ive learnt my lesson just buy from reputable traders like supermarkets.I will be reporting this trader to trading standards.

7 de janeiro de 2026
Opinião espontânea
logótipo da Thevapegiant

Resposta da Thevapegiant

Hello, we appreciate your feedback. We always try to better our self. Can you please tell us your order number so we can check who dealt with you on your problem.

Classificada 5 em 5 estrelas

Great service

Great service. Products always arrive on time and customer service is good.

9 de dezembro de 2025
logótipo da Thevapegiant

Resposta da Thevapegiant

Hello,

We appreciate your review and your feedback.

Classificada 1 em 5 estrelas

Product leaked and malfunctioned after…

Product leaked and malfunctioned after a few days of using. Don’t bother complaining, they only reply if you leave a review. Then when they do reply they claim you used the wrong email and expect you to jump through hoops to get a replacement. AVOID AVOID AVOID. There are much better stores who are cheaper and not passive aggressive like these 🤡

21 de novembro de 2025
logótipo da Thevapegiant

Resposta da Thevapegiant

Hello,

Thank you for your review and feedback, we truly appreciate it.

Regarding the product you mentioned that is leaking and malfunctioning, please send it back to us so we can inspect it and provide you with a replacement.

In response to your comment about "jump through hoops", we want to clarify that this is a standard procedure followed by most businesses. Companies such as Amazon, eBay, Vinted, and many others have similar policies: if there is an issue with a product, it must be returned so that it can be assessed and a refund or replacement can be issued.

We would also like to mention that in a previous order, you reported a faulty product, and we requested that it be returned as well, but the return was not completed. Additionally, we have not received complaints regarding that previous product, nor have we received complaints about the product mentioned in your current review.

We never intend to create any inconvenience for our customers. We value customer care greatly and are always happy to help, as long as the customer is willing to follow the necessary procedure.

Thank you again for your understanding.

Classificada 5 em 5 estrelas

Lovely liquids

Order no TVG5098
Order arrived within 3 days. I always use Vape Giant because they have the liquids I like and they are reasonably priced. The Elux Legend range come in numerous flavours, so good range to choose from. Good choice of pk sizes too

5 de outubro de 2025
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logótipo da Thevapegiant

Resposta da Thevapegiant

Hello,

We appreciate your review and your feedback.

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, good products, fairly priced and good deals for loyal customers. Order number TVG5088

4 de outubro de 2025
Opinião espontânea
logótipo da Thevapegiant

Resposta da Thevapegiant

Hello,

We appreciate your review and your feedback.

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