Having the lock mechanism seize on patio door and obviously then a security risk I called the office and they were able to send someone out later in the day to survey. Carl arrived and determi... Ver mais
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Leia as opiniões dos outros
Easy to book online for a quick survey and everything was explained and costed. Appointment then booked for the work and David arrived promptly so no hanging around all day. Work completed very satisf... Ver mais
A empresa respondeu
I called raydar as I had issue with my front doori spoke to Darren who told me he'd call, we set a date and time. Darren called to my house on time and was very friendly fixed the door there and then... Ver mais
A empresa respondeu
From my first telephone enquiry, The Window Doctor provided an efficient, friendly and reliable service. The free initial survey was quickly undertaken and the quote provided was correct. Th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to The Window Doctor, the Midlands' No. 1 Window and Door Repair Specialist. From a broken window hinge to a misty glass unit, to that front door that just won’t close properly, our team is ready to help. We have a dedicated customer service team ready to answer your questions 6 days a week to ensure your repair is completed hassle-free from start to finish.
Informações de contacto
Unit R, Radius Court, Tungsten Park, , LE10 3BE , Leicester, Reino Unido
- 01455850282
- info@thewindowdoctorltd.com
- thewindowdoctorltd.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Staff were impeccable. Respectful of property, even brought their own doormat! On time, smartly dressed and polite - would definitely recommend in future. Quote received on same day, competitively priced and no chasing or pushy salesmen. Booked over phone and excellent communication keeping me informed every step of the way, Simply brilliant.
Would use again
Easy to book, good service, guys were great, would use again.
Excellent customer care approach
Excellent customer care approach. Worked very quickly to respond to my needs despite a very full schedule. thank you.
Brilliant service
Brilliant service, from booking on line, to appt set and window specialist arriving. Polite, courteous, clean and efficient
Best ever company for window and door work
This company and everyone in it who I dealt with provide the best customer experience I could possibly hope for. Rare to find nowadays. Excellent experience.
The window doctor was very good…
The window doctor was very good service. They done the job with no hassle and no mess. Would definitely use them again.
Good timekeeping and respectful to my property.at specified time and took…
Arrived at specified time and took precautions using floor coverings so as not to cause any damage to newly completed wooden floor.
We contacted Window Doctor for a quote…
We contacted Window Doctor for a quote for replacement windows at the front of our house. The whole process was seamless! James quoted and sent them in an email the same day! The quote was very reasonable and as soon as we accepted it an invoice came. The deposit payment process was easy, they promised to have them ready in 2 weeks and we arranged a fitting date within 3 weeks. We were reminded the day before of their pending visit, and was messaged when the engineer was on his way. Jay, the engineer turned up on time. Jay was a very nice gentleman, he was efficient, he cleaned up as he went along and he told us everything we needed to know. We were please with every aspect of the process and the finished product was just what we were looking for.
Very professional
Very professional. Very honest. Turned up when they said they would. The engineer, Jay, was very polite and took his time to explain everything clearly
Replacement glass windows to our…
Replacement glass windows to our conservatory. Efficient and polite surface. Did exactly what they said they would do and when. Can't fault them, excellent engineer in Eddie.
I was visited today by Eddie
I was visited today by Eddie, a very friendly and helpful gentleman, nothing was too much trouble for him, I also had extra windows repaired and a new door barrel and he gave me the extra cost within minutes.
The extra 5 window and door barrel were not on the original quote but he was very happy to do the extra work.
He was informative, very careful around my home and tidied up any mess.
I would highly recommend the window doctor, they are very professional, the work is to a very high standard and the window and door repairs work perfectly.
If your lucky you might get Eddie visit you, an absolute and resolute 5 stars.
Brilliant service from Carl
Brilliant service from Carl, quick quote, easy no pressure approach and offered to fix the window hinges there and then. What more could you ask for? Cannot rate them highly enough.
Great Service
After booking an appointment for a quote, which was very easy. The engineer came gave us a quote for some remedial works to windows and our front door. We accepted the quote and an appointment was made for the following week. The engineer arrived today. He was professional, friendly and polite. He explained what he had done; how to open the windows with the new hinges and how we could help maintain them in the future. We are extremely pleased with the work carried out and would definitely use this company again should the need arise.
From start to finish excellent couldn’t…
From start to finish excellent couldn’t have asked for more. They came they did a fantastic job very punctual and professional would highly recommend them to anyone
This company came to my house they…
This company came to my house they talked very good game on how they were there. The best in the business. We have one window that they are supposed to be getting a screen for because they forgot to order it. They were supposed to come back to my house and put in trim around the windows. This has been over a month ago now and no response from the company they just keep giving us a runaround telling us that they should be there the following Monday or the following Friday and they never show up and they never call us back. I will never in my life refer this company to anybody that I know. I will tell them to run for the hills if they think that this company is a good idea for their windows.

Resposta da The Window Doctor Care & Repair Service Ltd
Easy booking online for consultation…
Easy booking online for consultation where I could pick an appointment day within a week. Engineer Eddie came out and was texted time to arrive within the four hour slot and did thorough inspection. Very polite friendly and informative. A quote was prepared when he was finishing off via email and the same experience to accept the quote and wait for the glass to be prepared where I was phoned and asked to book a convenient time for installation. Had same engineer and all was good. Very pleased with this professional company.
Good customer service
Easy to book. Good customer service. Excellent communication. Polite and courteous engineers. Would definitely use again.
Window Doctor Hinckley review
From start to finish we found the experience very professional, helpful, and friendly. From the time of booking the appointment, communications were very good. Arrived on time for quote and when doing the job. We went into the office to confirm the frosted glass, and the office team were very helpful and tried to go above and beyond to get us the frosted glass that we had installed already which had been discontinued weeks earlier. When Carl did the quote and install he was very friendly, experienced, and knowledgeable of the products available. Overall very happy with the service provided and would thoroughly recommend.
Excellent service
Excellent service, fast fix on 2 windows in our house & really nice guy (Eddie). Also gave us advice how to maintain our windows in the future to help them last longer. Thank you! Highly recommended.
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