I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Ver mais
A empresa respondeu
I had great trouble trying to produce the video for Thirdfort. Every time I tried to continued once my head was in the oval area, it said it couldn't continue. I tried many times and had no luck.... Ver mais
A empresa respondeu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Informações de contacto
Belle House Platform 1, SW1V 1JT, London, Reino Unido
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excelente
7 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The whole verification process was easy…
The whole verification process was easy to follow and quick to do. There is an easy to follow procedure for each section and visual prompts to help well. Overall, quick and easy.
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review, we really appreciate your comments.
Best Wishes,
Thirdfort
Quite easy to use once I got started!
Quite easy to use once I got started. No particular issues except in exiting after having completed. It would have been good to have some sort of ‘close’ tab to click on rather than a be left dangling a bit! Anyway, no problems.
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback. I'm glad to read you found the app easy to use! I will be sure to share your comments with our Product Team.
Many Thanks,
Thirdfort
Very helpful and work in a high…
Very helpful and work in a high efficient way! Thank you!
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your kind review - we really appreciate it!
Kind Regards,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
I was totally at a loss on the final…
I was totally at a loss on the final stage of the Thirdfort app when Emmanuel came to my rescue. He was kind and certious and very patient with me and my non tec menopausal brain. He guided me through and effortlessly it was complete in no time. Thank you.
17 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're so glad to read how helpful Emmanuel was and glad he was able to guide you through the process.
Best Wishes,
Thirdfort
Easy and straightforward
Easy and straightforward. Very intuitive in use
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Extreme helpful and professional with…
Extreme helpful and professional with my inquiries.
Made several phone calls both answers enabled me to complete my tasks
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback, i'm glad our team were able to assist you in getting everything completed successfully. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Hotline was actually helpful
Hotline was actually helpful. 3 min waiting time. Practical advice. Good!
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback, it is really appreciated.
Best,
Thirdfort
Annoying
Annoying. A repeat of the information already provided to the conveyors. An hour of my life I won’t get back…..
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear this - the request in the app has been set up directly by the conveyancers. They have used the app to carry out more thorough verification checks, with better security and reliability. If we can do anything to help at all, or if you want to share any more feedback about your experience, please get in touch via feedback@thirdfort.com.
Kind regards,
Thirdfort
Very helpful and straightforward.
Very helpful and straightforward.
20 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick response to text messages when…
Quick response to text messages when finding difficulties loading documents online.
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback - we're glad we were able to resolve things for you quickly.
Kind Regards,
Thirdfort
Was struggling with uploading
Was struggling with uploading, phoned helpline and was talked through everything. Very grateful for help received.
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we're delighted to read how helpful our agent was.
Best Wishes,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback!
Best,
Thirdfort
Patient and understanding
I’m not very tech savvy i found them to be very patient and understanding. They took their time to explain things.
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Stressful experience but done finally with Emmanuel help. …
Emmanuel was very helpful when for around the tenth time of trying to upload documents through the link sent , I had success with his step by step approach and guidance. Thank you Emmanuel .
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel - i'm sorry to read you had some difficulty, but glad to know our team were able to help get everything sorted for you.
Kind Regards,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very easy to use and the support team…
Very easy to use and the support team is awesome
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you so much for your kind words! We really appreciate your feedback.
Emmanuel was extremely patient and…
Emmanuel was extremely patient and helpful and efficiently got me to access the pages I needed to complete my identification checks.
19 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel, we really appreciate it!
Best,
Thirdfort
Super easy to use
18 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Slow and confusing
It’s slow to react. Very clunky. The camera is awkward. Much easier ways for ID to be checked.
18 de março de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback - i'm very sorry to hear this, and I will definitely share these comments with our Product team as we are always looking to make improvements.
If you have any other detail you would like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.