Thirdfort Opiniões 6519

Don't get me started. It's stressful enough having to fill in all the paperwork to buy a house without having to try and use this app, which doesn't play ball with the tasks that you've being asked to do. Gave up and will try again later/tomorrow when I'm not so peed off with it.

Absolutely lovely advisor , who was patient in explaining what I needed to do .

I was struggling so asked them to telephone me to help sort my issues out.

Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation to their clients.

Jess was first class in helping me, very, knowledgeable, kind and considerate.

I imagine the photo and scanning experience for the passport might be difficult for older people to follow. I just managed it by chance. The scanning of the chip was new to me.

Jess was very helpful on the phone. Patient and understanding and gave clear instructions.

Very straight forward process and easy to follow. 4 elements and stages for uploading different ID.

Very quick and easy

Tahira is being very kind and helpful to us ,she was a great help and she sorted our problem

Hopeless. Codes don’t load and chat or cannot help. No human contact.

It’s very easy to use this app for ID Check and everything

Its been over 30 years since we last bought a house. How things have changed! Most actions now are all online, and not always clear how to complete these tasks. A very helpful polite and efficient young man Drew, was there to talk us through what was needed and within minutes the task was completed. Very pleased.

I had person called Zoe who was really helpful. Solved my issue. Thankyou. Only reason for 4 stars nothing to do with Zoe but I hate having to use apps would rather not.

The customer Agent was polite and professional. Put me at ease.

Excellent communication couldn’t do enough wish everyone i rang was as nice polite and made me feel so comfortable thank you Jess

Robert, Joseph and Jess very good customer service. help me sort out my application.

Dreadful experience!
I have used Thirdfort before with not too much difficulty. It was a little clunky and slow but it worked. Now it simply doesn't work on my Huawei P30 Pro. It can't find my solicitors data. After trying to get it to work for 20 minutes or so I gave up and called the helpline. After a long wait I spoke to a very pleasant lady who spent a long time going around in circles, as I had, before she gave up and said she would call my solicitor to get a invitation to use Thirdfort set up on my wife's phone (a Samsung). The next day I got another message on my phone to use Thirdfort. I tried to use it and again it failed. Nothing came on my wife's phone.
Tomorrow I plan to visit my solicitor in person with my documents to sort things out. Life is too short to mess about with Thirdfort anymore.
The irony is that I've been using our solicitor for more than 20 years and am on first name terms so the identity check is quite unnecessary.

Robert was very helpful polite and patient with me as assisted me.

App very easy to use. Every step explained well. Only took about 10 minutes to complete.