I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Ver mais
A empresa respondeu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Ver mais
A empresa respondeu
Its been over 30 years since we last bought a house. How things have changed! Most actions now are all online, and not always clear how to complete these tasks. A very helpful polite and efficient you... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Informações de contacto
Belle House Platform 1, SW1V 1JT, London, Reino Unido
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excelente
7 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use and go through.
Personally from all the online forms and apps I had to use over the last 4 months this one had to be the easiest and quickest one I had used.
13 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Very easy to use and didn't take long…
Very easy to use and didn't take long at all.
13 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Customer service
I spoke with Robert who was very helpful with my enquiry.
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your kind words on our agent Robert - we will be sure to share this with him.
Kind Regards,
Thirdfort
Got quick effective advice when I had…
Got quick effective advice when I had an issue from the help desk
13 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback - i'm glad our support team were able to assist!
Best,
Thirdfort
Query dealt with efficiently
I spoke with Zoe who was very quick and cheerful whilst helping me
13 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback. We're glad to hear your query was handled efficiently and that you had a positive experience with Zoey. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
Amazing customer service
Had a issue with filling the form out and Jess sorted this in seconds
Amazing 🤩 no more headaches over the purchase
13 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your brilliant feedback and mention of our agent Jess, we really appreciate it!
Best,
Thirdfort
I spoke to Jess who was able to walk me…
I spoke to Jess who was able to walk me through a part of the process, she was super helpful very knowledgeable and able to resolve my issues competently and I a very timely manner, a real credit to the company
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Jess, we really appreciate it.
Best,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Nice easy app to use and very straight…
Nice easy app to use and very straight forward .
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very good app the only trouble I had…
Very good app the only trouble I had was scanning passport
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback. I'm sorry to hear of your difficulty scanning the passport and would love to understand what happened. If you would like to share any more details, please get in touch via feedback@thirdfort.com.
Many Thanks,
Thirdfort
I called and spoke to Tahira who was…
I called and spoke to Tahira who was very helpful and clear and concise.
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your comment on our agent Tahira, we will be sure to share this with them and the wider team.
Best,
Thirdfort
Solicitor used Thirdfort to verify my…
Solicitor used Thirdfort to verify my I.D. I found the app straightforward to use although it took 3 attempts for face recognition.
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear it took 3 attempts - it would be great to understand more, if you'd like to share any detail please get in touch via feedback@thirdfort.com. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
It was a very easy site to use
10 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your fantastic feedback!
Kind Regards,
Thirdfort
Easy-to-follow instructions
Easy-to-follow instructions, which made the process straightforward.
9 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Rescued from digital incompetence
I was getting extremely frustrated with being unable to upload some of the photographs of required documents or get other aspects of the verification tasks completed and Emmanuel came to my rescue - incredibly patient and kind, sorted out the problem for me. Thank you!
9 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your feedback. I'm sorry to read about your frustration initially - i'm glad our agent Emmanuel was able to help get everything sorted for you. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Really easy to use
Really easy to use , they’ve made the process usable , even for people like me who are not that tech savvy !
9 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're so glad to read you found the app easy to use.
Kind Regards,
Thirdfort
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Quick and very easy to use
Quick and very easy to use, would certainly recommend.
9 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
A good site
I just had difficulty getting my passport on the site, a little bit of extra instructions would help us old not very tech people.
9 de abril de 2026
Opinião espontânea
Resposta da Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we always want our instructions to be as clear as possible. If you have any more detail you'd like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.