Katie Has been really helpful to amend my quote and provide the right details after me giving the wrong email address. My problem was fully resolved in matter of minutes and customer attention was... Ver mais
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Leia as opiniões dos outros
After 50 years involved in all aspects of personal insurance, i have never experienced such civility and service along with professional advice. Even the trainee ROS was superb. I have employed around... Ver mais
The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really h... Ver mais
My fiancé bought me a lovely diamond engagement ring and uploaded the link sent by TH March and now they’re saying he’s not sent them the right documentation. He has tried to phone them numerous times... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de joalharia e relógios
- também em
- Agência de seguros
- Companhia de seguros de habitação
- Companhia de seguros empresariais
- Companhia de seguros pessoais
- Corrector de seguros
Sobre TH March
Escrito pela empresa
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
Informações de contacto
10/12 Ely Place, EC1N 6RY, London, Reino Unido
- 01822 668 000
- insurance@thmarch.co.uk
- thmarch.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast and efficient service with a UK…
Fast and efficient service with a UK based call centre and staff that are polite & friendly.
Excellent service at a reasonable price
Recent claim Unfortunately needed to make a claim so…
Unfortunately needed to make a claim so submitted claim form online- 20 mins later I had a response! once photo and estimate received claim was agreed and when repair complete TH March paid jeweller direct. Great service from start to finish- thanks
Excellent experience with TH March
Excellent experience with TH March - Professional, courteous and efficient service. Thanks Jade for great customer service.
Very helpful from beginning to end.
Slow Responses - Competitor is better
Moving to TH March from Highworth Insurance has been arduous. Was looking to get insurance on a watch which has been insured elsewhere previously, jumped through all of the hoops TH March provided and still it doesn't seem enough. Latest response from them is says I didn't show the watch when I got it valued at a high street brand which I did (I'm sure they wouldn't just value something they've not seen). Average email response takes 7 days... Not a good experience at all.

Resposta da TH March
Fantastic customer service helping me…
Fantastic customer service helping me find what works best for me and getting me the best price. I was going to try somewhere else but after this service I chose to stay.
Very approachable and easy to use claim…
Very approachable and easy to use claim service 5/5
Prompt response and help and advice…
Prompt response and help and advice given immediately on reporting the loss. No quibble regarding claim and prompt and efficient service to replace.
Transparent & straightforward process…
Transparent & straightforward process to arrange insurance. If only everything was this easy...
Excellent service quick and friendly
Excellent service quick and friendly.
I lost the diamond from my ring. When I contacted T. H. March the phone was answered promptly, the member of staff was friendly and professional. The whole process of completing a claim form and getting the ring repaired was very efficient and straightforward.
Fantastic customer service
Charlotte and Oliver were fantastic and walked me through the process of making a claim as It’s a stressful lol experience when you lose high value jewellery. I can’t recommend enough!
Excellent customer service and quick…
Excellent customer service and quick response from the service advisor they made the process very simple
Very impressed with ease of use with…
Very impressed with ease of use with the company, and when I did have to make a claim for my wedding ring which I stupidly lost, I was soon put at ease, after sending the forms they emailed and my valuation cert, that I would be covered. Jayde there also contacted the original jewellers I went to, to ask about the best price to get my replacement if I decided to go there for it, which I did for sentimental reasons at least, so it couldn’t have been easier and I highly recommend the company
Excellent service worked with my…
Excellent service worked with my jeweler and got repair done quickly.
Excellent service
Excellent representative who called me back as it was inconvenient. Very helpful and highly recommend.
Extremely quick turnaround
Extremely quick turnaround, very helpful and efficient!
Engagement ring repairs
My engagement ring needed to go back to the jewellers so that a couple of smaller diamonds could be replaced. I found the claims process with TH March to be super easy from start to finish, with TH March being easily contactable via email if I had any questions. Thank you for the A* service!
Really easy service
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