E tickets sent for an event at the M&S Arena Liverpool would not open on my mobile. Resolved within a few minutes with new tickets being sent which fortunately opened fine.
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Leia as opiniões dos outros
Went to Mr Blue Sky in M&S Bank Arena Liverpool on 3rd October. Booking experience was good with no issues. Venue was excellent. Tribute band very good, really enjoyed the concert. Overall experience... Ver mais
Oh Wow! Have I gone back in time, a ticket provider who you can actually call and have an issue dealt with super efficiently! My account had locked me out as it was created in 2012 and I couldn't reme... Ver mais
12 Aug 2026 - cancellation of Guest email notification received(ETA 5–7 working days for auto refund) 25 Aug - refund chased up as nothing received 26 Aug - Ticket Quarter says "payment gate... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Informações de contacto
Monarchs Quay, L3 4FP, Liverpool, Reino Unido
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had lost email with all my booking…
Had lost email with all my booking details for up and coming eventually. With the minimum of information they found it and could forward it to me.
Very prompt and efficient service could not fault the m
Excellent service
I had an issue with change of email and the team sorted it out within minutes, great service!
Speedy & Efficient Service
I emailed regarding a personal assistant ticket and received a very prompt response. I am very impressed with the service offered.
Quick to reply!
Super fast reply via email and got all the information I needed and more. Thanks!
I realised I has booked my ticket for…
I realised I had booked my ticket for the wrong day. Change of ticket was made swiftly and with minimum fuss.
Forthcoming event.
I was very pleased with the quick reponse I got to my question about a forthcoming event that I am attending in April.
Made a mistake when ordering as…
Made a mistake when ordering as misclicked, contacted support and they the had the issue resolved within an hour om a Saturday evening.
Very impressive.
Had an issue with a ticket for…
Had an issue with a ticket for Liverpool comic con and I sent a late night email asking for it to be sorted. The issue was addressed and sorted within 12 hours. Would highly recommend!
Excellent customer service quick in…
Excellent customer service quick in replying and changing my tickets
I've had nothing but excellent customer…
I've had nothing but excellent customer service. Very pleased with how fast and efficient my problems have been resolved.
I keep forgetting my login details…
I keep forgetting my login details constantly and within a few minutes they sort it out for me and I get a reminder when a payment is due and when they take the payment I get an email confirming my payment. Very easy
I purchased 2 autograph tickets instead…
I purchased 2 autograph tickets instead of photograph tickets, to my disappointment, but the team were SO quick at getting them exchanged for me. Really appreciate it!
I got wrong tickets for autograph but I…
I got wrong tickets for autograph but I needed photograph instead they were really helpful and the team sorted everything out swapped everything over very happy and fast response five star service*****
Got my comic-con Sunday tickets changed…
Got my comic-con Sunday tickets changed to Saturday with zero fuss and a very quick response, many thanks.
Friendly and Efficient!
I had a query via email and this was responded to within the same morning, only about 2 hours off the top of my head.
My query did require me to phone TicketQuarter and my call was answered swiftly (no queue). I spoke with Jack who handled my query within a matter of minutes. He was friendly and efficient, which is something I have also experienced in the past when contacting TicketQuarter.
Beyond Helpful
The operator was very helpful and was able to resolve my enquiry very quickly .
Excellent and speedy customer service.
Excellent and speedy customer service.
Had a mix up with the booking site…
Had a mix up with the booking site and managed to book tickets for a completely wrong city. Called immediately, was asked by the cheerful chap on the phone to send an email with full details and they would see what they can do at Customer Services. After a couple of emails forward and backwards to verify and confirm preferences, the tickets were moved swiftly and confirmed at the right event. Can’t thank you enough.
Good prompt and efficient answer to my…
Good prompt and efficient answer to my query.
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