Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais
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Leia as opiniões dos outros
I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais
My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais
I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Informações de contacto
Reino Unido
- ticketsource.com
4,9
Excelente
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da TicketSource
Hi Wanda, Thank you so much for taking the time to leave your review.
Ticketsource answered my…
Ticketsource answered my query/complaint very swiftly and to my satisfaction … very happy with their service
20 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Thank you very much for your review. All the best.
Highly recommend
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
17 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Philip. Thank you very much for your review and for your continued business.
First class and speedy customer service
I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having to reschedule an event I had further questions and each one was dealt with speedily and a resolution was soon achieved. Thank Chloe and Becca. I recommend Ticketsource to anyone looking for event management.
17 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Thank you very much for your review. We will pass on your kind words to Becca and Chloe
Excellent event and ticketing company…
Excellent event and ticketing company with a very customer friendly and easy to navigate ticket booking site.
In addition, their customer service is super, even voluntarily refunding postal charges which I had inadvertently paid for twice. Thank you TicketSource. Good job!
16 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Peter. Thank you so much for your kind words, we really appreciate it.
Brilliant service
I had a problem with one of our guests, which meant he couldn't come with his wife. I phoned ticket source, and they were brilliant. the long and short of it I got a refund of two tickets and I hope that our guest got better soon.
16 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Thank you very much for your review and pleased to hear there was a positive outcome for you.
Quick response and helpful info
Quick response and whilst they didn't have the information that I needed (as not provided by the organisers) Kate provided me with contact details for the organisers so that I could check out accessibility arrangements with the organisers directly.
15 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Michelle, thanks very much for your review, we will pass on your kind words to Kate.
Absolutely fantastic customer service…
Absolutely fantastic customer service and response times would highly rated! Thank you!
15 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Patricia, thank you very much for your review and pleased the team were able to offer a speedy response.
Good service
Knowledgeable, helpful, easily understandable advice. Patient. Good response time to enquiries.
14 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Wayne, thank you very much for your kind review.
Katie was very helpful
Katie was very helpful especially when I got really stuck. She took over and found a solution to my problem then did it all for me.
14 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Derek, thank you very much for your review. We will pass on your kind words to Kate.
A prompt reply and solution found…
A prompt reply and solution found quickly.
13 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Helen, thanks very much for your review and pleased to hear the team were able to offer a speedy response.
staff knowledgeable efficient and…
staff knowledgeable efficient and helpful. resolved my issue very quickly
10 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Thank you very much for your review. All the best.
Easy booking process and communication
Easy booking process and communication. Really fast response time to a query and an issue was very quickly resolved.
Thank you
4 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Thank you very much for your review. All the best.
I use my phone for everything
I use my phone for everything - I’m not a dinosaur I prefer to be a unicorn !
I ordered the tickets which I was proud of myself, trying to save to a wallet then they disappeared 🙈🙈🙈
I found the email address for ticket source explained what happened and within 20 hours all is well and I have them saved in my pictures.
Chloe was lovely and sorted them out straight away -thank you Chloe ✅
4 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Annette, thank you very much for your review. We will pass on your kind words to Chloe.
Really easy interaction both buying the…
Really easy interaction both buying the tickets and then obtaining a refund when there was a computer glitch and the transaction went through twice.
Refund issued within hours of glitch.
2 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Stephen, thank you very much for your review. All the best.
A very rare system error resolved…
A very rare system error resolved quickly by the Ticketsource support team. Excellent service.
2 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Chris, thank you very much for taking the time to leave your review.
I lost my booking
I lost my booking due to me incorrectly inputting my e mail address and Chloe found it for me. It took all of two e mails and ten minutes. I had been searching all my e mails for a month beforehand. Excellent service and I cannot fault.
1 de julho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Donna, thank you very much for your review, we will pass on your kind words to Chloe.
Super responsive help desk
Easy to use ticketing system for us as a charity running occasional events. Helpline/helpdesk super responsive to queries and requests.
1 de julho de 2026
Opinião espontânea
Resposta da TicketSource
HI Alex, thank you very much for taking the time to leave your review.
Ticket source feels like a human…
Ticket source feels like a human focused ticketing company. They are efficient and very keen to help its customers. Better than any other ticketing company I’ve dealt with. Excellent.
29 de junho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Sean, thank you very much for your glowing review. All the best.
Lost my tickets to a concert I had…
Lost my tickets to a concert I had booked and sent an email and they responded within 10 minutes and resent my tickets. Really efficient and helpful.
29 de junho de 2026
Opinião espontânea
Resposta da TicketSource
Hi Nikki, thank you very much for your review. All the best.
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