Wood Fired Hot Tubs - Badefass - Bain nordique - TimberIN Opiniões 1417

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Grazie a TimberIN abbiamo realizzato il nostro sogno: fare un bagno caldo sotto le stelle del cielo italiano. Non essendo esperti, siamo stati supportati in tutte le fasi, dalla scelta della vasca più... Ver mais

Classificada 5 em 5 estrelas

Je viens de recevoir mon bain nordique , en 180 , la communication est parfaite du début à la fin , et pour la livraison j’ai eu un contact en permanence avec le chauffeur qui a été très gentil surtou... Ver mais

Classificada 4 em 5 estrelas

Terrace2 Mottagit vår badtunna, känns alltid lite osäkert med förskottsbetalningar utan att sett själva badet live men dom tog jätte bra bilder och allt hände inom utsatt tid, jag fick ett uppskatt... Ver mais

Classificada 5 em 5 estrelas

Sehr gute Qualität. Abwicklung (Kontakt per Mail) tip top. Regelmäßig Fertigungsupdates. Alle Fragen wurden und werden immer beantwortet. Vor Auslieferung werden Fotos vom Hottub per Mail gesendet.... Ver mais

Informações sobre a empresa

  1. Loja de banheiras de hidromassagem
  2. Edifícios para jardim
  3. Loja de mobília ao ar livre

Escrito pela empresa

Wood-fired hot tubs offer a timeless escape, blending relaxation with the primal allure of crackling flames. These rustic aquatic sanctuaries harness the power of fire to heat the water, providing a soothing soak surrounded by the scent of burning wood. Beyond mere luxury, they embody a connection to nature, offering an eco-friendly alternative to electrically powered tubs. The symphony of bubbling water and sizzling wood fosters a tranquil ambiance, creating an intimate space for rejuvenation. In the age of modern conveniences, wood-fired hot tubs beckon with their elemental charm, inviting enthusiasts to indulge in a sensory retreat. ----------------------------------------------- Das Badeerlebnis mit einem Holzofen beheizten Badefass ist ein zauberhaftes Abenteuer. Das knisternde Feuer verleiht diesem rustikalen Tauchbecken einen einzigartigen Charme, während es das Wasser mit wohliger Wärme durchdringt. Das Baden im Freien wird zu einer sinnlichen Reise, umgeben von der natürlichen Symphonie von sprudelndem Wasser und dem Knistern brennenden Holzes. Diese holzbefeuerten Badefässer bieten nicht nur Entspannung, sondern auch eine umweltfreundliche Alternative zu elektrisch beheizten Varianten. In einer Welt voller Technologie erinnern sie daran, wie die Verbindung zur Natur unser Wohlbefinden bereichert. Ein Holzofen-Badefass ist eine Einladung zur Entspannung inmitten der Elemente. ----------------------------------------------- Le bain nordique est une escapade sensorielle dans le royaume de la détente. Chauffé par un poêle à bois, ce bassin en bois offre une expérience chaleureuse et immersive. Au crépuscule, plonger dans ses eaux réconfortantes, éclairées par la lueur des étoiles, devient une célébration de la nature. Le mariage du bois et de l'eau crée une harmonie rustique, évoquant une connexion intime avec l'environnement. En hiver, le bain nordique devient un sanctuaire thermique, où le froid de l'extérieur contraste avec la chaleur enveloppante de l'eau, offrant une expérience apaisante au cœur de la nature. ----------------------------------------------- Het kopen van een hottub opent de deur naar ultieme ontspanning. Deze houtgestookte oases bieden een ontsnapping aan de hectiek van het dagelijks leven. Het knisperende vuur in de buitenlucht verwarmt het water, waardoor elke duik een kalmerende ervaring wordt. Hottubs belichamen niet alleen luxe, maar ook een harmonie met de natuur, en bieden een milieuvriendelijk alternatief voor elektrisch verwarmde varianten. In een wereld vol technologie herinneren ze ons aan de eenvoudige geneugten van het zijn. Een hottub kopen is investeren in tijdloze rust, waar warmte, hout en water samenkomen voor een ultiem genietmoment. ----------------------------------------------- Et vildmarksbad åbner døren til ren afslapning. Opvarmet af en brændeovn, inviterer dette udendørs træbassin til en magisk oplevelse. I skumringens skær bliver dykningen i det varme vand en fejring af naturen, mens stjernernes lys spejler sig. Træ og vand forenes i en rustik harmoni, der vækker en intim forbindelse med omgivelserne. Om vinteren bliver vildmarksbadet til en termisk helligdom, hvor kulden udenfor kontrasterer med det indhyllende vand, og skaber en beroligende oplevelse midt i naturen. Et vildmarksbad er ikke kun luksus, men også en miljøvenlig tilgang til velvære.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

TimeberIN built a sauna for our new business venture

We chose TimeberIN to build a custom sauna for a new business venture. Our customers have fed back that the sauna is one of the best ones they've been too.

The process was relatively smooth and the end product was high quality with no defects. We were concerned around shipping due to having ordered from the UK and having the sauna imported. This part was surprisingly very smooth with support for import and speedy delivery with good communication and updates.

Due to location (seaside) we've made some modifications to help protect it from harsh weather.

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bain nordique 2 places thermo wood et…

Bain nordique 2 places thermo wood et intérieur bleu,super rendu, très beau,j ai échangé que par mail pour l achat,ils sont très réactif, sérieux et a votre écoute, livraison rapide, plus qu'à profiter des bon moments de détente ! Je recommande cette société !

10 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Their service is nothing short of…

Their service is nothing short of stellar. They are incredibly efficient and responsive, with clear and prompt communication throughout the entire process. Their dedication to customer satisfaction is evident in every interaction.

We have no reservations in wholeheartedly recommending Timberin to anyone seeking a premium hot tub experience. In fact, we've already shared their contact information with numerous satisfied guests who expressed interest in bringing the magic to their own homes.

31 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Timberin provided exceptional customer…

Timberin provided exceptional customer service throughout the entire process. From the initial consultation to the final delivery, they were professional, helpful, and always available to answer our questions. The delivery itself was smooth and efficient.

29 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We've been enjoying our Timberin Rojal…

We've been enjoying our Timberin Rojal tub for over two months now, and it's been nothing short of amazing. The sleek design adds a touch of elegance to our backyard, and its user-friendly features make it a joy to operate. The heating system works like a charm, keeping the water at the perfect temperature for a truly relaxing soak.

27 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sehr gute Wahl

Wir haben mit dem Unternehmen sowie mit dem Produkt (Wood Fired Hot Tub) sehr gute Erfahrungen gemacht. Von der Bestellung bis zur Lieferung hat alles hervorragend geklappt. Wir sind voll auf zufrieden mit der Wahl.

26 de agosto de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

We bought a tub from them in 2024 for…

We bought a tub from them in 2024 for our tiny hotel in the French alps. The pre purchase was brilliant and we always received quick answers.
The tub looked beautiful and it still does 9 months later.
After a week of using the tub a local hot tub mechanic arrived to give us some directions to maintain it and to clean it. There were very limited instructions with the tub.
He asked us where the filter was. We said we didn’t know. He said there’s no filter in this tub. What!? We didn’t know that and we contacted Timberin. They said well you didn’t order a filter.
A filter is surely a necessary part of the hot tub? If we had been told it was separate we would have ordered it! It’s too late afterwards as the base is filled in so the filter would have to be separate from the tub, which is not the aesthetic we want. So weird.
We really don’t understand why they didn’t tell us to order the filter.
Then the screws in the base of the tub, screwing in the plug hole started to rust. We told Timberin quickly and they said they would send new screw. Months later a huge pile of about 50 screw arrived, screws we could buy in any shop.
The screws in the tub are completely rusted down and impossible to get out from above. We have to flip the tub and remove some of the foam and get them out that way. Timberin have not helped.
There is also cracking in the wood around the rim of the tub. We have added lots of wax and oil to protect it but it is still cracking. Timberin sent us some glue to fill in the cracks after a long wait. I guess they tried.
Basically the service is great at the beginning but the follow up isn’t very easy. Also make sure you order the filter as apparently it’s separate.

Reply to their comments:
“1. Regarding the filter, yes, it is highly recommended, and most clients order it with the tub. You can choose the filter option with every model when making the order.”
Yes you told us this afterwards but not before, even though we were very clear about it being our first tub. It wasn’t explained to us. We don’t have unlimited water supply.

“2. We do send all the instructions per email and also regarding the maintenance and use, we have all the necessary answers in our blogs and FAQs.”
The instructions are very bad, sorry. They include information on so many different models it’s very hard to tell what applies. For instance we were sent info on how to use the filter which wasn’t installed.

3.” The screws that we use are made of 316 steel, however, if high dosages of salt are used it might cause rust.”

We have only ever used the exact products you told us to. To the correct quantities. The screws are now unchangeable due to rust.

4.” Regarding the wooden edge around the bath, yes, some cracks might be expected due to temperature and humidity changes. Especially in the wintertime. Wood is a natural material, indeed, it looks amazing but some movements must be anticipated, it is the same for every wooden construction like outdoor terraces etc..
To avoid this, one can order a bath with an edge made of fiberglass instead of wood, which would serve better longevity.”

Why doesn’t our wooden house have cracks in it? Because the wood has been treated correctly

1 de dezembro de 2023
Opinião espontânea
logótipo da Wood Fired Hot Tubs - Badefass - Bain nordique - TimberIN

Resposta da Wood Fired Hot Tubs - Badefass - Bain nordique - TimberIN

Hello, we appreciate your time writing the review. We are sorry you have faced some struggles with the tub, here are some comments from our side:
1. Regarding the filter, yes, it is highly recommended, and most clients order it with the tub. You can choose the filter option with every model when making the order. However it is not a must, some people have an unlimited amount of water, like mountain rivers, springs etc.. therefore they can change water after each use. Moreover, you can always order the filter with all the necessary connections afterwards, just you will need to prepare the connections onsite.
2. We do send all the instructions per email and also regarding the maintenance and use, we have all the necessary answers in our blogs and FAQs. Also, you may always contact us and expect the answer within 24 hours except at weekends and holidays.
3. The screws that we use are made of 316 steel, however, if high dosages of salt are used it might cause rust.

More information on how to maintain water can be found here:
https://www.woodenhottubsale.co.uk/blog/hot-tub-water-care-options/

More information about rust and prevention: https://www.woodenhottubsale.co.uk/blog/why-do-hot-tub-metal-parts-rust-or-break-down-and-how-to-prevent-it/

4. Regarding the wooden edge around the bath, yes, some cracks might be expected due to temperature and humidity changes. Especially in the wintertime. Wood is a natural material, indeed, it looks amazing but some movements must be anticipated, it is the same for every wooden construction like outdoor terraces etc..
To avoid this, one can order a bath with an edge made of fiberglass instead of wood, which would serve better longevity.

Thanks, regarding your reply:

1. Well, when you make the order online, you can simply select the filter, you have to make the decision on that (there is a description of what the filter does and what that option includes). Again that is an individual choice it is not a must. Some clients are ok without the filter it depends on each choice. Some people are against chemicals or various water additives and choose fresh water each time. Our system online is created in that way so when you start designing the model, you start selecting all parts from the top so you can't miss any of them, just need to think if you would need them. If you are unsure about any of them, you may always ask us. Obviously, there was a misunderstanding. But, anyway, it is not a deal breaker, you can order it afterwards, or use other filter methods.

2. Yes, so regarding the instructions, thanks for your opinion. You are right, those instructions that were sent have it all. Depending on what questions come into play, you open the instruction folder and take a look. No one instruction sheet would apply to each model as all the models are bespoke and individual. If you have questions about the massage system, you open the massage system folder, if you have a filter, you open the filter folder etc.. We do not offer one standard model that one instruction would apply. We have more than 30 different models with hundreds of possible variations. That is why the instructions are presented in this way.

3. Can you please send the pictures of rust to albertas@timberin.com. We will take a look and reply.

4. The wooden edge is produced out of 8 or more different parts. Each part is joined together. But as wood moves (expands or shrinks) it creates forces that result in some cracking due to joints. Also, the wooden edge is always under exposure to changing humidity, there is water when you bathe and it dries up when you are off etc.. This is how it is with wooden parts.

Thanks for this lengthy conversation, if you would like to continue please send us a message at albertas@timberin.com, and we will be happy to explain on any detail further.

Classificada 5 em 5 estrelas

Hier hat alles geklappt

Hier hat alles geklappt, vom Kauf über die Qualität des HotPott und auch danach als ich mal Hilfe durch den Kundendienst benötigte - ich kann es nur empfehlen und auch die Techniker waren gründlich, sauber und sehr fleißig. Ich habe sehr viel Freude an meinem HotPott und kann die Firma und die Produkte nur empfehlen.

26 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Tilbakemelding

Jeg kjøpte sauna tønne og badestamp i september 2020. Har brukt 4 år begge produkter i alle årstider og det har fungert ganske bra. Mye glede! Takk til TimberIN!

31 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Hot Pot von Timberin - können wir vollstens empfehlen

Wir haben unseren Hot Pot von Timberin vor etwas mehr als einer Woche erhalten. Von der Bestellung bis zur Lieferung hat alles super geklappt und alles funktioniert einwandfrei. Ich hatte auch noch andere Anbieter angeschaut, aber Preis / Leistung bei Timberin war unschlagbar. Die zu Beginn genannte Produktionszeit war zudem ebenfalls korrekt. Hinzu kamen noch ca. zwei Wochen für die Lieferung. Vielen Dank für den tollen HotPot!

18 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stupendous Sizzling Sauna

The fantastic Timberin sauna arrived in the Scottish Highlands almost 2 years ago, and as you can see from the photos it continues to look brand new; a testament to your high standards in quality materials and professional workmanship.

Thank you to all staff at Timberin for their guidance, professional service, and being super flexible with accommodating bespoke modifications. The process from beginning to end was exemplary, thank you very much.

24 de julho de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais