timelesslondon.co.uk Opiniões 

87
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Ustomer service did a great job and resolved all issues in regards to missing items from my order. Will be ordering from them again

Classificada 3 em 5 estrelas

The quality of the clothing is commendable. However, there is significant room for improvement in the service. My dresses were supposed to be dispatched from their European warehouse, but they arrived... Ver mais

Classificada 5 em 5 estrelas

I'm a very enthusiastic supporter of cotton clothing and love broderie anglaise, so was delighted to find your beautiful red dress which accommodates my G cup boobs yet flatters my hourglass waist. Th... Ver mais

Classificada 5 em 5 estrelas

Great dresses. I am living mynsummer dress and (nearly) looking forward to cooler days so I can wear my other dress.

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

A small family run business, we started creating vintage inspired pieces from iconic eras of thirties, forties, fifties and seventies with a modern twist in exclusive prints in sustainable fabrics. Sizes XS-4XL


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(87)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely love shopping at Timeless…

Absolutely love shopping at Timeless London! Their pieces are so elegant, comfortable and effortlessly stylish, striking the perfect balance between classic and modern. Incredibly kind customer service and the team genuinely care about making sure you’re happy with your purchase.

1 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the Irisa Mini Anglaise Dress…

I ordered the Irisa Mini Anglaise Dress for my holiday to Italy this summer, cannot wait to wear it. It flatters my body really well, quality is amazing! it was delivered swiftly. My first time using Timeless London, and would use them again!

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful dress and added bonus

Beautiful dress and added bonus - warm so a perfect winter dress. Gorgeous fabric. I ordered both colours. The burgundy didn’t arrive on time but I was in love with the green and had already decided that was the one I was going to keep.

9 de dezembro de 2025
Classificada 5 em 5 estrelas

One word WOW

Timeless what can I say about this dress 🥰 where do i start...
The colours in this dress are absolutely beautiful the attention to detail is exquisite. Love the pockets, the length to be honest there is absolutely nothing i dislike. The sizing is spot on, I ordered a size 10 and its perfect, its like putting on a glove.
I would mortgage my house to have the full timeless wardrobe that how much I love these.
I will be purchasing another and maybe a few more too, look out for my video on tik tok once I wear this in holiday on Wednesday.

1 de dezembro de 2025
Classificada 1 em 5 estrelas

I ordered the Lula dress which…

I ordered the Lula dress which literally fell apart after the first time I wore it. It fit really well and was even a little big in some areas. All the seams have ripped and it is impossible to fix as the fabric has frayed considerably. It must be terrible quality as I only wore it to some drinks for 3 hours before taking it off again because it was ripping everywhere. I’ve tried to contact them about a return a few times but have been completely ignored. Disappointing experience.

18 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong colour and no reply

I ordered 2 skirts from this website. A few weeks later my order arrived. I opened the package and found that 1 skirt was the wrong colour. I contected Timeless London immediately and did not recieve an answer on this email. I tried again trough the contactform on the website and got an answer that they are going to investigate and would get back to me the next day. This has been a week ago and I still have not heard back from them. I send another reply asking for an update and did not get a reply on that email either. Very dissapointed in this company! And its a shame as their products look pretty good. The service is just terrible.

5 de novembro de 2025
Classificada 1 em 5 estrelas

Tried to return an item

Tried to return an item. There was no return form in the parcel. Emailed the company (as per their information on their website), but never heard back.

23 de julho de 2025
Classificada 1 em 5 estrelas

Be very careful

I bought a dress, and it was not sent after several days.

I contacted customer service for the order to be cancelled - they replied to say the order had been posted, but a glitch in their system meant I'd not received a notification. They advised they'd still cancel the order and I'd be refunded same day.

Two days later, and still no refund. I contacted them again, and they said they'd refunded me but the refund couldn't be completed due to a 'creditcard chargeback' that they claimed I'd raised. I'd not paid by credit card, and had not raised any dispute with my bank or anyone else at that point!

It's now been nearly a month, and I've not received either a dress or a refund. The company are still holding onto the money.

Very odd experience with their claims about the system glitch and the non-existent credit card chargeback; I'd advise people to be very careful ordering from here, and pay on credit card for protection

2 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Adorable!

These eyelet dresses are just perfection. I actually got this one to replace one I've had forever that was starting to show a bit of wear. (I've had it a few years at this point, so it has lasted a good long time!) Sizing is right on with the size chart, the dress is just so nice. And, it's cotton! So you can can wear it in the summer and survive the heat!

17 de abril de 2025
Classificada 1 em 5 estrelas

PLEASE DO NOT BUY ANYTHING

PLEASE DO NOT BUY ANYTHING.
It is a scam.
I paid £70 for a coat that looked nothing like the picture. Looked like Bin bag. They didn’t even try.
These ‘good’ reviews are fake.
I paid £25 as had to send back to China. (For the punt I thought let’s see)
No refund. Brought coat in Jan 2025. They were nicey, nicey at first and answered everything, till I gave them the Royal Mail recorded delivery receipt. No response now.
Reported them to my bank, and This Morning lol. Please tell your bank also if you are owed money.
£100 down but I will take them down.

31 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They Accept returns, but don't make refunds…

Brought a skirt before Christmas that was the wrong size, so returned it to Timeless at new year asking for the next larger size. Received an email two days later acknowledging receipt and asking to clarify what was wanted, to which we repeated the next larger size please. No response. Tried email again a few days later, to be reassured something would be coming. Tried again a few days later and they had no record of the return.
Discussed back and forth until at the end of Jan we gave them one more chance before going to the card company. They assured us something would be sent immediately. Nothing was, so we asked the card co. to refund.
Timeless have now disputed the refund, so proof of return, delivery receipt and their acknowledgement of it have all been sent off to the card company. And we have finally lost patience and decided to share our experience.
My advice, avoid.

30 de janeiro de 2025
Opinião espontânea

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