Tiny Explorers Rentals Opiniões 1792

Great service and high quality items

We will definitely be hiring from tiny explorers again.

Great service. Highly recommend to anyone with littles

It was so easy to hire the plane beds. You simply choose your preferred date of delivery and return and they send them out. There is also an easy returns process, which is crucial for me because trying to organise a return myself would have stressed me out and sat in the hallway for 3 weeks. I nearly bought the items, including searching for them second hand on vinted but my 2 will be too old next year anyway so this was the perfect option for us as it meant it was cheaper and they are not moving around our loft, unused! Definitely recommend! Great idea.

False advertising. G4 Minimeis shoulder carrier description clearly stated that the additional shoulder straps included. Then when not included, I was trolled into thinking it was my fault as the strap 'wasn't pictured'. The description clearly states what should be included, for me to be told that these are an optional extra (which is a lie by the way, they should come as standard. Awful service, firmly avoid.

Really good service start to finish. No complaints

We rented a car seat/stroller for a short trip and the experience was great from start to finish! Item arrived in great time and the return process was smooth and easy to understand. Would rent more items again with them!

Quick delivery, and easy returns process. Would definitely use this service again!

Very easy rental service for the airplane harness. Ordering was smooth, arrived when expected, and process for returning was made as easy as possible, including collection from house. Would definitely recommend. Thank you!

Great service, easy to use. Helped immensely on our holiday without costing the world!

Great services, products were in great condition! And efficient return process too.

Amazing company, all items were great and made our holiday so easy. Receiving and sending items was so straightforward will definitely be using them again soon!

There was a delay on my product and they handled it so quickly and professionally. I even received a refund for the lost time as compensation for the delay. Very impressed. It’s small things like this that leave a positive memory in your mind and I would definitely go with this company as they have gained my trust. Thank you!

Tiny Explorers was an absolute lifesaver when our stroller was broken by our airline and completely unusable. We were able to get a very high quality stroller rental within a few days of our arrival delivered right to our Airbnb at a very reasonable price (I looked at several different companies). We could not have managed during our three week stay without it. Pick-up was also very easy and Tiny Explorers staff were great communicators throughout. Highly recommend them!

Amazing customer service; great products & really useful service that is good value.

Overall it was a good experience, and allowed us to have a really nice holiday with family in the UK, without having to bring a lot of things from Australia.
Although the delivery and return was fairly smooth, it did introduce a fair amount of ansiety, and the instructions weren't specific to our order, instead being a very long list of various instructions that we had to figure out. Also, we were lucky that it was being delivered to family (not a hotel or short-term rental), as it arrived a day before expected, and I'm not sure how we would have made that work otherwise.
The items were quality, and well priced, just the logistics and communication that could be improved.

This company is amazing! Firstly, let's talk about the products. I GOT A BRAND NEW Joolz Aer 2. I was the first to use it. My baby's toosh was the first to be in that buggy!
Now, let's talk about customer service. Staff replying to the WhatsApp messages are friendly, knowledgeable and kind.
Needless to say, I am a repeat customer and will be using them until my baby is 18 years old haha 🤣

Easy to book, delivered ahead of leaving for our holiday and simple to return after. I contacted via WhatsApp with a query about the return and they responded instantly. I’ve used Tiny Explorers several times now and will continue to do so.

Excellent product and prompt delivery.
They went out of their way to contact me as they realised I had been confused of their location when I said I would collect it. They saved me a 3 hour round trip through their initiative- thank you!