Tiny Explorers Rentals Opiniões 1792

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super easy to order via the website, pushchair arrived on time was in excellent condition and easy to use. Any questions were answered quickly via what’s app. Collection for return easy to arrange, wo... Ver mais

Classificada 5 em 5 estrelas

Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and ever... Ver mais

Classificada 5 em 5 estrelas

We rented a travel stroller quite last minute but the delivery was prompt! We truly enjoyed the stroller and was glad with the range and even colours provided. Customer service was super helpful when... Ver mais

Classificada 5 em 5 estrelas

Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 32% das suas opiniões negativas

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Classificada 5 em 5 estrelas

Super easy process

Super easy process. The item I rented arrived earlier than I needed it, which gave me nice peace of mind. The return process was easy through Royal Mail. I will definitely rent again from Tiny Explorers!

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really great concept

Really great concept, some baby products are so expensive and you only need them for a couple of days for holiday! Buying second hand is an option but then you have to sell it afterwards. As a working mum with 3 kids I’m always looking for ways to save time and money whilst still having everything we need. Rental was easy with good instructions for return

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Doona pushchair and base

We hired the Doona pushchair and base for the car whilst over in the UK for 20 days and what a experience start to finish. We came over from Australia and the car seat we were given from the car rental company was shocking to say the least, so after a little research I came across Tiny Explorers and they were a delight to deal with. Within 24 hours I had the Doona and base sent to us in the West Midlands with also the foot muff. For collection/return Tiny Explorers organised DPD to collect which was so convenient for us. When we come back again I will 100% be using them and would recommend them to anyone!

26 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great concept and service

This is a great concept for anyone who wants to try before they buy or need something short term. We hired the seat to sleep for our 16 hour flight with a 2yo and 5yo. Whilst the Lufthansa crew were not happy about us using in on the outbound flight, the Swiss Air crew didn't say a thing. They were helpful on our commutes when travelling around by minibus/ferry too. The items arrived sooner than anticipated always a bonus and having the returns bag/QR code makes the return super simple especially when battling Jet lag and little ones!

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An absolute dream

An absolute dream - reasonably-priced, great customer service and the whole process couldn’t be easier.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Flyaway kids mattress for night flight

We rented a Flyaway kids mattress for our night flight to Dubai. The mattress was delivered early and the return process was easy to follow. Excellent service which we would use again.

10 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid by all means!

Avoid by all means!
I wish i could put no stars at all. Rented a pram that got delivered broken (wheel is stuck and one other bit is broken). I reported it via whatsapp (only way to "talk" to someone and all i had for a solution was "come and get a replacement one", which us 1,5 hours away from us. No apology, no solution provided. Just a return form! I asked to talk to someone, no call. I called, no answer. A day before our holidays we have no pram and have to look for one. This is beyond unacceptable! Issues can happen but the fact that a paying customer has to drive 1,5 hours to get a workong product is out of this world. The lack of apology and care is also never seen before! Thanks for screwing our holidays!

18 de fevereiro de 2026
Opinião espontânea
logótipo da Tiny Explorers Rentals

Resposta da Tiny Explorers Rentals

Hi Marion,

We see you've used us before so know how seamless our service usually is. We delivered your order a day early (we do this to ensure any issues can be rectified before you travel, we ask that any issues are reported within 24 hours of delivery again to ensure any issues can be resolved.

I see late this afternoon you've requested an item to reach you before 10am tomorrow morning, sadly DPD only offer a pre 1030 service which wasn't suitable for you. We offered a full refund of course and did offer for you to visit your closest branch to collect another item. Neither solution was acceptable to you sadly. We note you called our hotline 12 times late this afternoon after we closed for the day. Sadly our hotline isn't manned out of hours.

We had therefore organised a member of staff to go back into the warehouse this evening to send a replacement via city sprint who agreed they could deliver this evening, sadly there is no answer on your mobile.

Please return the item for a full refund where it'll be inspected. The wheel must have been impacted during transit sadly.

Many thanks

Classificada 5 em 5 estrelas

This is our second time renting a pram…

This is our second time renting a pram from tiny explorers rental, and we will be returning back for our next holiday too. All the products are so reasonably priced and 100% worth it. The yoyo pram is our favourite and takes the stress out of the airport chaos and even better you can take it onto the plane. 100% recommend this company and also have amazing custom service - helping me to track down my last AirPods which I left in the pram and had them returned safely back to me!

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

100% recommend!

Tiny explorers have been helpful and understanding from the start of the journey! We had a failed closed hip reduction for our little girl and they allowed us to keep the money in credit for the next operation. They posted us our car seat within good time for her operation over the Christmas period. Communication has been excellent and very convenient for busy mums through using WhatsApp! I cannot fault this service, it has made one part of a very stressful journey a lot easier! 100% recommend! ☺️

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Support delays and demands

Unfortunately this organisation seems a little dysfunctional, giving multiple options of item return but threatening a fee for using one of those methods? It took weeks to receive a support response trying to figure out how to return the pump. Ultimately other priorities came up (as parents of a newborn) and the pump was returned late, so fair enough to charge for additional time, however they seemed to not know where their product was after return, and used the information I willingly shared about that late return to extract £60 from the situation. They also initiated a request for money via whatsapp at 8pm which felt scammy as its not even during their own business hours, and I had no real way to confirm the bank details were legitimate. £60 to not deal with a dysfunctional company ever again is perfectly acceptable to me.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

The process of renting a car seat was smooth and easy. Instructions on how to return the car seat was very clear. Customer service was excellent and I received very prompt responses via whatsapp. Will happily rent from Tiny Explorers again.

3 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic easy process from start to…

Fantastic easy process from start to finish. I wasn’t able to use the heavy pram we were gifted after giving birth so rented a much lighter, compact pram for a few weeks. Delivery and returns were really easy and communication was great.

21 de dezembro de 2025

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