TMO - The Motoring Organisation Opiniões 428

Although there was a glitch with our claim, everyone I spoke with were very friendly yet professional. A special mention for Andrew who sorted the problem quickly.

Very helpful, they worked hard to quickly resolve and help me with the issues I had.
I would definitely recommend.

My claim was dealt with quickly and efficiently. Given that the relevant dealerships were quoting minimum 3 to 4 weeks before even looking at it, I was able to take it to a reputable local garage. Everything sorted between TMO and the garage. TMO kept me informed Very happy.

Great service! You only know how good a warranty company is when you need to claim…. I did and the eligibility wasn’t clear, they used fault codes to establish the position and paid the entire bill. Very clear on how to proceed got from reporting the analysis to pay in two hours.

Clear explained and helpful

My email claim for the repair on my BMW was dealt with the same day by a phone call from a very polite and helpful lady. I should receive the agreed sum in a weeks time!

Charlotte was extremely efficient and approved my claim within a very short period of time

The insurance agent was very kind and professional. He explained everything clearly and in detail, making sure I understood all the terms. He also presented different options and helped me choose the one that best suited my needs. Excellent service and a very positive experience.

Tim was very helpful and provided all the information regarding the after care cover. I would definitely recommend TMO.

Very very hopeful explained to me clearly on what I’m getting and made me feel like a valued customer…

Incredible quick process of claim within hours. Charlotte detailed everything and went through the process very clearly.

They have kept us updated all the way through the process and handled it all very efficiently.

Tim was really helpful with renewing my cover.

Easy to deal with when needed. TMO and the dealership did all the leg work to get the work done

Everything clear and above ground, well explained

Hi I gave my review 5 stars because I was talking to Tim that put me in the right direction my warranty Inc was coming to the end and Tim explained everything to me that I needed to know he was very helpful polit it was like talking to a family member he put me at ease sometimes when you are talking to insurance people they can talk to fast and you can't take everything in but not with Tim it was a pleasure to talk to him God bless him thank you very much for today x

Everything was sorted quickly and everyone I spoke to was really helpful

Luke was polite and took me through the process for my claim
Thankyou Luke
Have a great Christmas

Clear communication and a seemingly genuine desire to provide a helpful, positive solution. Luke explained the situation woth my warranty claim professionally and effectively giving confidence that a positive effective resolution was available. Thank you!!

The Motoring Organisation warranty is worthless. They dismiss claims by defining every issue as "wear and tear" which is, no surprise, excluded under the policy. This is despite sudden engine failure being included. They always call and never reply in writing. I am currently disputing a claim rejection and will refer to the Motoring Ombudsman if it is not resolved. I suspect they assume most claimants will be too busy to have time to dispute. Save your time and money by avoiding this company.