Martin listened to my concerns and was able to send me a replacement piece. It was a super easy process and Martin was so kind and helpful. We’ve been using these products for 7+ years and will contin... Ver mais
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Leia as opiniões dos outros
Anna, Martin, & Florence were so helpful and responsive to all of my questions and concerns. I had an amazing experience communicating with them. Everything was clearly explained and I am a happy cust... Ver mais
A empresa respondeu
I contacted Tommee Tippee on fb and was greeted with two wonderful difference representatives to work with (Florence and Nicholas). They were both very polite and quick to respond. I used this brand w... Ver mais
A empresa respondeu
Anna, Thomas, Antony, & Beverley were beyond helpful. Daycare kept losing my bottle caps until I had none left. I contacted customer service to inquire if I could purchase the caps so I could apply my... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Informações de contacto
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Estados Unidos da América
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
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Martin was great
Martin was great! He was very empathetic and helped us out with a little goodie. EXCELLENT CUSTOMER SERVICE!
4 de setembro de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
HI Allison,
Thank you for taking the tiem to leave a review of your experience with Martin.
We are so pleased to hear how helpful and empathetic he was when assisting with your query!
Best wishes,
Tommee Tippee
Quick and Wonderful experience
Quick and Wonderful experience. I spoke to Antony and Beverly and they were both so helpful to me! solved my issue perfectly. thank you so much
1 de setembro de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Savannah.
Thank you for taking the time to leave your feedback.
We are thrilled that our parentcare specialist, Beverley and Antony were able to help resolve your query quickly and were very helpful.
We will certainly be passing your kind words onto them both.
If you require further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Excellent customer service!
I’m so impressed with the customer service. Everyone I’ve spoken with has been incredibly kind, helpful, and genuinely thoughtful. They made the whole experience feel so personal and easy. Their products are also great quality. I truly appreciate how much they care about their customers. Highly recommend! 🥰
1 de setembro de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Sivana.
Thank you for taking the time to leave your feedback.
We are so thrilled to hear how happy you are with the customer service you received.
We are delighted our parentcare specialist, dealt with your query in an incredibly kind and thoughtful manner. And you found the experience to be easy and personal.
We always strive to listen and support in the best way possible. We will certainly be passing your kind words on to the team.
If you require any further assistance in the future please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
I had a problem with a cup leaking
I had a problem with a cup leaking. Debbie and Nicholas in customer service did an excellent job and sent me two replacement cups.
28 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi there,
Thank you for taking the time to leave some lovely feedback.
We're delighted to hear how satisfied you are with the level of service provided by our Parentcare Specialists and we could not be happier! We're pleased to hear that your query was resolved swiftly and efficiently and we will be certain to pass on your kind words to our team.
We hope you continue to love our products as much as we do and we're always here to support.
Wishing you all the best,
Tommee Tippee
I love tommie tippie I’ve used it for…
I love tommie tippie I’ve used it for all three of my kids and if I have more I’ll use them again and again. I’ve only had issues with one thing that was gifted to me a bottle brush but support was so easy and helpful and made everything better. Love their products.
27 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Ashley.
Thank you for taking the time to leave your feedback.
We are delighted to hear how much you love our products and have continued to use these for all of your children, this truly does mean a lot to us.
We are sorry to hear you experienced an issue with your bottle brush, but wonderful to know that our parentcare specialists were on hand to offer their support and resolve this matter.
If you require further assistance in the future, please don't hesitate to reach.
Warm wishes.
Tommee Tippee.
that's what every customer service should be
that's what every customer service should be : top notch, fast to reply, very comprehensive and fully dedicated. We had an issue with one of our bottles and it has been taken care of within a few days, sending the new parts on such short notice. Very happy with their anticolic bottles and even more by the customer service team!
25 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Baptiste,
Thank you for your feedback.
We are delighted to hear that our Parentcare Specialists were able to assist you with your query and sent you out some new parts.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Beverley and Beth we super helpful and…
Beverley and Beth we super helpful and very quick to respond! Bought a cup from the store that wasn’t working properly and they were super nice and shipped me a new one! 100% will use again!
26 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Autumn,
Thank you for taking the time to leave a reivew of your experience with Beverley and Beth.
We are so pleased to hear how helpful they were when assisting with your query about cups and offering you some new ones.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service! Elliot, Izzy and Sophie We’re just fantastic in helping me and getting me exactly what I needed.
24 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Jammy,
Thank you for taking the time to leave a review of your experiece with Elliott, Izzy and Sophie.
We are so pleased to hear they were able to help you out and assist with your query.
Anna helped me very quickly with what I…
Anna helped me very quickly with what I needed . Tommee Tippee is the only cup that my autistic kiddo uses so I am very grateful for them. Just wish they would sell lids separately let’s fix that please !!!!
24 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Kassandra,
Thank you for your feedback.
We are delighted to hear that Anna was able to assist you with your query and send you out some replacement cups.
We will pass your kind words over to her.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Elliot assisted me with placing an…
Elliot assisted me with placing an order for some replacement Tommee Tippee sippy cups and made the entire process extremely easy! He was very friendly and made the transaction simple, I appreciate all of his assistance! - Connor
20 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Connor,
Thank you for your feedback.
We are delighted to hear that Elliot was able to assist you with your query and send you out a replacement sippy cup.
We will pass your kind words over to him.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Everyone I spoke with was very helpful
Everyone I spoke with was very helpful! They clarified things for me and assisted me when I needed it with absolutely no run around.
18 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Lexington,
Thank you for taking the time to leave a review of your experience with our paret-care specialists.
We are so pleased to hear how helpful they were and straight-forward the process was when assisting with your query.
Best wishes,
Tommee Tippee
I sent an inquiry because I could not…
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
17 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Rachel,
Thank you for taking the time to leave a review of your experience with our Parentcare Specialists.
It's amazing to hear how prompt and respnive they were when helping you find some Nipples that would be perfect for your little one.
Best wishes,
Tommee Tippee
Antony was very helpful ordering the…
Antony was very helpful ordering the correct flange sizes for me! Didn’t hesitate at all to quickly take care of me!
17 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Kaytlynn,
Thank you for taking the time to leave your review.
We are always delighted to hear that our Parent-Care Specialists are able to quickly get those spare parts out to you so you can get back to pumping.
We will be sure to pass along your kind words to Antony.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Nikolas and Tayla were absolute angels…
Nikolas and Tayla were absolute angels and sooo extremely helpful in getting me what I needed! Absolutely love the brand and their customer service is a huge reason why!!
14 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Sydney,
Thank you for taking time to leave your review.
We are always delighted to hear that our Parent-Care Specialists were able to help get you out what you need so you can get back to your little one.
We will be sure to pass along your kind words to both Nikolas and Tayla.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
Jo and sophie were alot of help
Jo and sophie were alot of help. I was looking for a paci but it is no longer stocked. They sent me a different paci of my choice to try
13 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Nicole!
Thank you so much for such a lovely review! We're delighted to hear that you had such a wonderful experience with our Parent Care specialists and you were able to get this all resolved and find a new pacifier that was to your liking!
Wishing you a wonderful day,
Tommee Tippee
Customer service is a 10/10
Customer service is a 10/10 for me. The gentleman who helped wasn't hiding behind a facade and was straight to the point with the products and what he could do to help me with it. The only thing that sucked was that I own the old version of the breast pumps, so replacement parts are no longer available. Bummer, but he was so helpful no matter the outcome. I will just have to purchase the newer version, haha.
6 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Claudia,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's great to hear that he was able to explain the situation and why we might not have been able to offer the spare parts you needed but we are also really sorry we couldn't provide you with these.
Best wishes,
Tommee Tippee
I lost a piece to attach straw and…
I lost a piece to attach straw and another lid entirely and they replaced the cup for free I thought that was so cool. We’ve used their bottles since birth as well never an issue!
5 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Marie,
Thank you for taking the time to leave a review.
We do apologize to hear you had to reach out regarding a missing piece from our cup however it is great to hear the team was able to resolve this and go above your expectations.
Best Wishes,
Tommee Tippee
Great customer service from Florence
Great communication and stands by their product
5 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Ashley,
Thank you for taking the time to leave this lovely review for us.
We are so happy that Florence provided you with such a great experience.
Please do not hesitate to contact us again in future.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service , super quick , very helpful will definitely recommend to everyone I know and will continue to purchase tommee tippee products for my babygirl! Absolutely love everything!🩷
4 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Mayra,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's wonderful to hear how quick and helpful they were when assisting with your query and you'd recommend us to your friends and family!
Best wishes,
Tommee Tippee
Antony and Anna were great!
Antony and Anna were so helpful and went above and beyond to help with my problem. Thank yall again!
4 de agosto de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Tiffany,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve an issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to both Antony and Anna.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
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